100% of employees engaged in coursework in 2020 64% of employees completed voluntary coursework in 2020
INVESTMENT IN HUMAN CAPITAL We believe continuous learning by our employees supports productivity, innovation, and retention, as well as personal and professional growth for the individual employee. We aim to increase employee participation in our firm-wide training platforms like Linked-In Learning and to increase the quality of career development opportunities available to employees. We invest in training, including certain programs which are mandatory for all employees, and other programs which are voluntary and self- directed on platforms provided to all employees by the company. Monthly educational seminars provide training, and an extensive online educational platform assists corporate employees in developing business, technology-related, and creative skills through expert-led course videos. Training is encouraged and monitored in semi-annual reviews with managers. COMPANY CULTURE We are dedicated to the improvement of our corporate culture to maximize talent attraction, employee retention, and productivity. To strengthen our company culture, we gather feedback through employee surveys and listening sessions, using a third party as helpful, and integrate such feedback into our employee offerings. We conduct an Annual Employee Engagement Survey in Q1 of each year to measure our corporate employee’s overall satisfaction with our company. In 2020, we made the following changes, among others, as a result of feedback gathered through our survey: increased communication with employees from HR and leadership to enhance transparency and foster a sense of community and rolled out internal sites for Human Resources and Benefits/Wellness for ease of utility in employees. EMPLOYEE HEALTH, SAFETY, AND WELLNESS DURING COVID-19 The safety, health, and wellness of our employees and their families is a primary focus for us. To support this commitment, we offer a range of programs and a robust and comprehensive benefits package to our corporate employees. During the COVID-19 pandemic, our priority continues to be the protection of the health and safety of our employees, tenants, and visitors. We have established comprehensive health and safety protocols.
EMPLOYEE SATISFACTION Our commitment to our employees is exemplified by the results of our 2020 annual employee satisfaction survey 96% of employees are proud to work at ESRT 84% overall engagement score, representing an increase over prior years 96% of employees reported strong partnerships with their colleagues
32 EMPIRE STATE REALTY TRUST
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