Is it a general AI tool where the policies mean that you are handing over the data for them to use as they wish?
HALLUCINATIONS AND FALSE RESULTS
Placing reliance on spurious “information” or “answers” provided by AI could breach the requirement for objectivity . It would also call into question whether you had used due care in completing the work, and compromise your integrity especially if the client was not aware you were using AI. Check “facts” before using the information provided by AI, especially when it is general AI, such as ChatGPT. Consider whether an AI tool is appropriate for use in the circumstance – is a narrower tool focusing on organisational information more likely to give a correct answer, for example? PRIVATE DATA Release of private data would breach confidentiality . It may also breach the requirement for professional behaviour if you are not compliant with the law. Consider what privacy is built into the tool. For instance, is the tool specific to your organisation where no data is permitted to be used by the AI supplier, other than in the creation of the answer?
LACK OF TRANSPARENCY If your decisions are challenged and you cannot explain how they were made, you lay yourself open to a charge of lack of professional competence and lack of due care . If you give poor advice that turns out to have a negative impact, integrity , objectivity and professional competence would all be questioned. When building or acquiring an AI tool consider how transparent the outputs are. For example, to what extent can you explain to a customer/client how the conclusions were reached? Build human intervention into your use of the tools so that your organisation doesn’t always just do what the AI tool suggests, except perhaps in low-risk areas.
AI AND ETHICS | PART THREE: ASSESSING THE RISKS
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