When to use AI PART 2: USING AI IN AN ETHICAL WAY
There are a number of ways that you might already be leveraging AI in your role. These could include: Automating repetitive tasks like data entry, transaction categorisation, and reconciliation. Utilising enhanced data analysis, predictions and insights. Anomaly and error detection to improve accuracy and client confidence. Enhancing the client experience with AI through automated services, recommendation algorithms, or chatbots.
Whichever of these or others are in use, professional accountants need to retain a professionally sceptical mindset, and are required to consider whether they have been objective in fulfilling their role and not influenced inappropriately by technology. Think about the risks of accepting the output of AI as correct. Automation bias – the tendency to believe the results generated by technology – is one of the most common forms of unconscious bias.
AI AND ETHICS | PART TWO: WHEN TO USE AI
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