Vice-Chancellor's Report to University Council 2019/2020

UWI CAMPUS Reports at a GlancE

MONA CAMPUS JAMAICA

• Critical to this was the implementation of online modalities for student assessment and examinations. This was achieved through (1) resource realignment, (2) staff training and development, (3) the development of processes and manuals to streamline the management of course and examination information, and (4) commitment and cooperation of students and staff at the Mona Campus.

The Mona Campus responded on every front for the academic year 2019/2020, without compromise to its full operations and delivery to students, to the national good and to supporting the ONE UWI enterprise. There was a great deal of effort to relate the services offered as a tertiary level institution of teaching, research and outreach back to the widest community of learners and recipients. In doing so, despite the trials, this year brought the Campus closer to its stakeholders in every way. The year also put the Campus on notice for the kind of challenges it must expect in the future, thus directing it to raise the ante on goals as a way forward. The single most critical challenge that faced the University and the Mona Campus was delivering and enabling access for all students in the core business of teaching, learning and research given the critical requirement to observe the raft of COVID-19 protocols. Migrating all courses online required the leadership of the Mona Information Technology Services (MITS) to quickly realign and redeploy existing on-premises ICT infrastructure (server-computer, Network-Internet and storage) and off-premises ICT cloud services to drive the creation, delivery and online access to digital teaching content. ACCESS •

Professor DaleWebber Pro Vice-Chancellor and Principal

The Office of the Principal, supported by MITS, spearheaded the acquisition of tablets and laptops for students. These were configured by MITS for ready access to Campus e-learning platforms and information services. The devices were disseminated to students identified by each Faculty and managed by the Campus Library. A survey instrument developed by the Faculties of Science and Technology and Social Sciences with online delivery and survey analytics administered by MITS informed this initiative. (The survey took into account the bias induced by the online modality of delivery). These challenges were addressed in large part with the assistance of internet and mobile data service providers (Digicel and FLOW) that provided specific data

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