SPECIALISED UNITS AND CENTRES AT A GLANCE
OFFICE OF THE UNIVERSITY CHIEF INFORMATION OFFICER
established a record of high quality service by enabling functional departments to move to their virtual working environments seamlessly, securely and efficiently. The resource constraint team combined technology, teamwork and long working hours to successfully deliver remote access and a connected workforce during this period while performing day-to-day activities, which increased significantly. The portfolio of projects included 28 major projects were actively involved in during 2019/2020. Many of the projects and initiatives extend across the Triple A Strategic Plan categories with the greater percentage in the Agility (49%) and Access (38%) groups.
Previous achievements and initiatives laid a solid foundation which prevented us from being sent into a whirlwind and prepared us to pivot quickly when COVID-19 forced us to shift to a virtual working world. This report outlines the work accomplished during the year and accentuates our involvement and deliverables in response to needs created by the COVID-19 pandemic. The OUCIO continued to be a key strategic enabler by coordinating strategic ICT cross campus projects and initiatives and continued to add value by making improvements to existing technology, especially in a financially constrained environment. The OUCIO
The year 2019/2020 was noteworthy as many new and significant goals were achieved. Most of the ICT priorities were shifted to focus intensely on solutions to respond to and meet the growing demands of the pandemic. The IT departments across The UWI worked tirelessly to design and deliver services which enabled successful transition to remote work, teaching and learning. Notwithstanding, we were able to make progress on some of the ICT objectives defined prior the pandemic, new projects were added to our portfolio as we continued to maintain day to day activities.
Attendees of the ICT Retreat on November 13-15, 2019.
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