DIGITAL TRANSFORMATION
• ACADEMICS (inclusive of all undergraduate, graduate, continuing and professional education, open and distance learning programmes and services);
Conversations and plans for digital transformation have been underway for some time, having been explicitly identified as an objective in The UWI’s Triple A Strategy — AG5: Foster the digital transformation of The UWI. Since the start of 2020, the programme has been energized with the appointment of a new steering custodian and a core team of domain sponsors committed to delivering tangible and pragmatic results to the university community.
This transformation is a complex, people- driven exercise, seen as a means of consolidating current structures and processes to maximise collaborative synergies, agility, effectiveness and efficiency, to deliver greater value to stakeholders. The work model for the digital transformation programme is focused on optimising mission- critical operations across the entire university system:
• KNOWLEDGE RESOURCE (comprising library, records and archival services);
• TECHNOLOGY (involving infrastructural, network and application services);
•
FINANCE (encompassing bursarial services); and
• ADMINISTRATION (related to HR, registrarial, examination, and student financial services).
The roadmap for The UWI’s digital transformation programme sets out a path that includes four phases which run from September 2020 through August 2023: • DISCOVERY (of nomenclature and site locations through data scans and system audits);
• DEFINE (requirements for enterprise architecture and alignment);
• DEVELOP (taxonomic schemes, metrics and dashboards); and
•
DELIVER (multi-platform interoperability).
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