Online Payment for Agents (OPA) is a web-based portal that works as a payment landing page, connecting both the Global Distribution Systems (GDS) and a variety of online-based payment systems. OPA is a technology solution that helps digitise payment transaction processes from offline channels into payments that can be performed online with no wait time.
Online Payment for Agents (OPA)
Background Story of OPA What is OPA?
Online Payment for Agents (OPA) is a web-based portal that allows for fast, easy and secured payment for airlines and their network of travel agents. OPA removes the need for any payment intermediaries such as BSP. By focusing only on the essential flow and services needed for the payment, processing time can be minimised and unnecessary costs such as deposits and bank guarantees can be avoided to help airlines significantly improve their cash flow.
Background Story of OPA Why OPA?
More than just a billing system
Lower cost and accelerated cashflow Designed specifically for the travel industry
OPA also integrates with other settlement and inventory systems to allow payments not just for flight tickets but also for non- flight products generating further revenue opportunities.
OPA is integrated to multiple payment systems including all three principal GDS systems. OPA supports PNR information checking, customized checking points according to your business rules and needs, reporting and automatic ticket issuance.
OPA is designed for airlines to receive real time payment where funds flow directly to the airline when a booking is made and tickets will only be issued after payment is confirmed.
Background Story of OPA How Does OPA Work?
Completing Payment Process • Balance checking • Balance deduction • Form of payment validated
OPA Portal • Agent chooses the GDS • Inputs the PNR and retrieves the booking • Enters payment details
Agent Booking • Agent Creates PNR within the GDS • Ticket priced • No FOP entered
Customer Travel Request
24/7
Booking Completed Agent informs their customer the ticket has been issued
Ticket Issued GDS issues the ticket automatically and sends an email to the agent
Ticketing Triggered • OPA sends FOP to GDS • OPA sends issued ticket request
Payment Completed Sends payment status (Success/Fail)
System Capabilities Comparison
OPA
IATA BSP
Features
Retrieve PNR Leisure and Corporate Ticketing Group Bookings and FIT Split Group Booking Void Ticket
ACM / ADM support Reissue / Rebooking Integrated to Airline specific Refunds link Blocking Deposit automation Sales Reporting Promotional Features (Card Promo, Loyalty point, voucher, etc.) Group Booking Flown Tickets Agreements
Customised
Fixed
3DS Authentication Fraud and Risk Management (by Cyber Source) Security
System Capabilities Comparison
Payment Options
OPA
IATA BSP
Standard Credit Cards Internet Debit Deposit Top Up Private Label Credit Cards Internet Banking for Business (Credit Facility) Frequent Flyer Program Payment Other Customised Options
Financial
Lower transaction costs and bank fees than BSP Agents do not pay anything to use OPA Travel Agents do not require a bank guarantee or bond
Settlement
Ticket Payment Due
Realtime
14 Days
ATI Business Group Jl. Batutulis Raya 14 Jakarta, 10120, Indonesia
atibusinessgroup.com
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