Online Payment for Agent

Online Payment for Agents (OPA) is a web-based portal that works as a payment landing page, connecting both the Global Distribution Systems (GDS) and a variety of online-based payment systems. OPA is a technology solution that helps digitise payment transaction processes from offline channels into payments that can be performed online with no wait time.

Online Payment for Agents (OPA)

Background Story of OPA What is OPA?

Online Payment for Agents (OPA) is a web-based portal that allows for fast, easy and secured payment for airlines and their network of travel agents. OPA removes the need for any payment intermediaries such as BSP. By focusing only on the essential flow and services needed for the payment, processing time can be minimised and unnecessary costs such as deposits and bank guarantees can be avoided to help airlines significantly improve their cash flow.

Background Story of OPA Why OPA?

More than just a billing system

Lower cost and accelerated cashflow Designed specifically for the travel industry

OPA also integrates with other settlement and inventory systems to allow payments not just for flight tickets but also for non- flight products generating further revenue opportunities.

OPA is integrated to multiple payment systems including all three principal GDS systems. OPA supports PNR information checking, customized checking points according to your business rules and needs, reporting and automatic ticket issuance.

OPA is designed for airlines to receive real time payment where funds flow directly to the airline when a booking is made and tickets will only be issued after payment is confirmed.

Background Story of OPA How Does OPA Work?

Completing Payment Process • Balance checking • Balance deduction • Form of payment validated

OPA Portal • Agent chooses the GDS • Inputs the PNR and retrieves the booking • Enters payment details

Agent Booking • Agent Creates PNR within the GDS • Ticket priced • No FOP entered

Customer Travel Request


Booking Completed Agent informs their customer the ticket has been issued

Ticket Issued GDS issues the ticket automatically and sends an email to the agent

Ticketing Triggered • OPA sends FOP to GDS • OPA sends issued ticket request

Payment Completed Sends payment status (Success/Fail)

System Capabilities Comparison




Retrieve PNR Leisure and Corporate Ticketing Group Bookings and FIT Split Group Booking Void Ticket

ACM / ADM support Reissue / Rebooking Integrated to Airline specific Refunds link Blocking Deposit automation Sales Reporting Promotional Features (Card Promo, Loyalty point, voucher, etc.) Group Booking Flown Tickets Agreements



3DS Authentication Fraud and Risk Management (by Cyber Source) Security

System Capabilities Comparison

Payment Options



Standard Credit Cards Internet Debit Deposit Top Up Private Label Credit Cards Internet Banking for Business (Credit Facility) Frequent Flyer Program Payment Other Customised Options


Lower transaction costs and bank fees than BSP Agents do not pay anything to use OPA Travel Agents do not require a bank guarantee or bond


Ticket Payment Due


14 Days

ATI Business Group Jl. Batutulis Raya 14 Jakarta, 10120, Indonesia

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