Background Story of OPA How Does OPA Work?
Completing Payment Process • Balance checking • Balance deduction • Form of payment validated
OPA Portal • Agent chooses the GDS • Inputs the PNR and retrieves the booking • Enters payment details
Agent Booking • Agent Creates PNR within the GDS • Ticket priced • No FOP entered
Customer Travel Request
24/7
Booking Completed Agent informs their customer the ticket has been issued
Ticket Issued GDS issues the ticket automatically and sends an email to the agent
Ticketing Triggered • OPA sends FOP to GDS • OPA sends issued ticket request
Payment Completed Sends payment status (Success/Fail)
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