Tourplan is the world's leading, fully integrated software solution for Tour Operators and Destination Management Companies.
We’ll Get You There
Your trusted technology partner for every step of the journey We help the world’s best tour operators and DMCs excel with our comprehensive, industry-leading software and services. Join us as we lead the way to business success.
The industry technology p since 1986
400 Clients
70 Countries
5 Global offices
35 Years experience
y’s top travel partner,
Our clients include some of the world’s best tourism companies. That is because we have been leading the way since 1986 - growing and evolving with the industry, understanding its needs, and crafting our products to deliver robust solutions for the clients who journey with us. Our award-winning tourism software and services deliver the most comprehensive solution for tour operators and DMCs that want to grow their business.
We simplify the things that matter to you:
Sourcing, packaging and managing product efficiently
A fully integrated accounting and financial management
Providing web and xml distribution channels
Providing fast and accurate quotes
Increasing sales
Protecting margins
Simply put, we deliver exceptional software and superb services to make your job easier, your business more effective and your results more rewarding.
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We’re with you throughout your journey
- FIT bookings - Group bookings - MICE - Tailor-Made itineraries - Packaged travel experiences - Scheduled tours - Series tours - Specialist tours (sports, adventure, safari, cultural, educational and more) Our solutions are designed for:
Our products and services are conveniently scalable to deliver on every need, from modest practical solutions to enterprise level power and performance. So, whether you are one of the largest global tour operators or a more specialised regional experience provider, we’re ready to welcome you onboard as a partner, as we navigate the most efficient way to achieve your goals.
Let’s go further, together
Exceptional Results Increase your profits through our premium service, provided by experienced consultants who know your region. All-In Solutions Everything you need – hosting, installation, project management, training, support, general consultancy and bespoke customisation. Intuitive and Flexible Our modular approach integrates product, quotes, reservations, accounts and management information systems, plus online interfaces for agent, client and supplier transactions. We’re Global We bring you local experts available across every time zone and continent through our global network of 5 o ces. Long-Term Partners We’re in it for the long haul, working with you through the ever-evolving challenges of the tourism industry, with our leading tech solutions and continual innovation process.
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We’ll get you there
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Putting success
Decades of experience has allowed us to craft a world-class, all-in-one,
integrated sales, operational and financial software package. With everything fully integrated, we are able to deliver complete solutions specifically designed for inbound tour operators, destination management companies and outbound tour operators.
Quoting and bookings: Rapid, accurate FIT and group quoting and booking to help increase your confirmed bookings, and deliver beautiful content-rich itineraries.
Operational e ciency: Control general supplier communications alongside transport, driver and guide management. Mobile apps provide critical real-time
Flexible product database: Manage any travel product or package, including multi-currency rates, complex contractual conditions, inventory, and unlimited product content.
booking information to operational teams.
Dynamic online supplier connectivity: Real-time search and booking of your supplier products, including accommodation, transfers, tours and activities.
Web bookings: Transform your website into a dynamic online pricing, availability and booking system, including downloadable online tari s. Finance solutions: Save time, avoid duplication, and eliminate errors with our fully integrated accounting and finance system.
Host to host: Let your customers connect their reservation system directly to your system. Tourplan’s API technology is used by over 200 travel companies globally.
Customer management: Manage customers from
Business transparency: On-demand analysis of sales, costs and profitability on a
overseas wholesalers to travel agents to end travellers with integrated facilities that include tour-by-tour, agent, supplier, consultant, market (plus more) basis keeps your business strategy optimised. within your reach profiling, meeting notes, sales and profit analysis.
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At your service, wherever you are and wherever you’re headed
From the moment you start with Tourplan, we’re with you every step to show you the way and help you achieve extraordinary goals. As the foremost global tourism technology company, we’re on standby to go the extra mile whenever you need us.
Onboarding Decades of experience and a great depth of expertise allow us to tune our onboarding process to meet the specific needs of your business. Onboarding includes:
- Implementation project planning - Multiple training phases - Live cutover - Transition to the ongoing phase
Tourplan University Where users learn how to use Tourplan for optimal results. Courses are designed around the roles and experience of individuals, and graded into entry, advanced, and administrator levels.
Ongoing support Our support and maintenance services ensure a smooth ride all the way and include:
- Access to “myTourplan“, an award winning user portal that provides a full suite of user manuals, white papers, FAQ’s and our online support system - Regional help desks for personalised local support - Software maintenance services and system upgrades
A cloud platform Designed specifically for the Tourplan system with industry-standard security built-in, we offer an inexpensive solution with flexible cloud options depending on your security and technical requirements.
Custom development We adapt and integrate non-core components of the system to facilitate: - Integrations to third-party systems - Custom online distribution and supplier connectivity solutions
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Tourplan Europe London, United Kingdom T: (+44) 020 7359 6259, E: sales@eu.tourplan.com Tourplan Pacific Christchurch, New Zealand T: (+64) 3 366 9669, E: sales@pa.tourplan.com Our offices
Tourplan Asia Kuala Lumpur, Malaysia T: (+60) 3 4131 6888 E: sales@as.tourplan.com Tourplan Africa Johannesburg, South Africa T: (+27) 11 918 0031, E: sales@sa.tourplan.com
Tourplan Americas San José, Costa Rica T: (+506) 2297 2039 E: sales@la.tourplan.com
Our clients We are privileged to call these great companies clients and long term partners.
tourplan.com
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