Onboarding Decades of experience and a great depth of expertise allow us to tune our onboarding process to meet the specific needs of your business. Onboarding includes:
- Implementation project planning - Multiple training phases - Live cutover - Transition to the ongoing phase
Tourplan University Where users learn how to use Tourplan for optimal results. Courses are designed around the roles and experience of individuals, and graded into entry, advanced, and administrator levels.
Ongoing support Our support and maintenance services ensure a smooth ride all the way and include:
- Access to “myTourplan“, an award winning user portal that provides a full suite of user manuals, white papers, FAQ’s and our online support system - Regional help desks for personalised local support - Software maintenance services and system upgrades
A cloud platform Designed specifically for the Tourplan system with industry-standard security built-in, we offer an inexpensive solution with flexible cloud options depending on your security and technical requirements.
Custom development We adapt and integrate non-core components of the system to facilitate: - Integrations to third-party systems - Custom online distribution and supplier connectivity solutions
P10
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