2022 Sustainability Report: Empire State Realty Trust

SOCIAL

INTRODUCTION

ESG OBJECTIVES AND STRATEGY

ENVIRONMENTAL

GOVERNANCE

APPENDICES

46

Employees Our single greatest strength is our people. ESRT prioritizes a safe and respectful workplace for our employees and invests in their health and well-being to attract, develop, and retain top-tier talent. Our Chief People Officer and our SVP, Director of Energy, Sustainability, and ESG oversee our initiatives in this area and report to the board quarterly on human capital management, talent attraction and retention, compensation and benefits, employee engagement, healthy and safety, and community outreach, among other topics. Employee Engagement We gather corporate and union employee feedback through surveys and communication sessions and integrate this feedback into ESRT policies and practices. We also host a variety of events for our employees to foster togetherness and culture.

SURVEYS Each year, we conduct an annual anonymous employee engagement survey through a third-party survey administrator. We also conduct quarterly employee “pulse” surveys to gather additional data and employee views. Our HR department performs both internal and external survey data analysis and conducts interdepartmental collaborative meetings to present results, brainstorm ideas, and create actionable plans for improvement.

Our Annual Employee Engagement Survey for 2022 had 100% corporate employee participation, 93% union employee participation, and an overall favorability rate of 85% (versus 81% for other real estate companies that participate in the survey), and it revealed the following:

89% of employees were proud to work at ESRT

93% of employees feel the company offers engagement events that foster employee appreciation and camaraderie

96% of employees feel the company is committed to a sustainable environment

97% of employees were proud of the quality of service we provide to our customers

EMPLOYEE SATISFACTION

Our commitment to our employees is exemplified by the results of our 2022 annual employee satisfaction survey

EMPIRE STATE REALTY TRUST: 2022 SUSTAINABILITY REPORT

Made with FlippingBook Online newsletter maker