SOCIAL
INTRODUCTION
ESG OBJECTIVES AND STRATEGY
ENVIRONMENTAL
GOVERNANCE
APPENDICES
53
Tenants Our tenants are our top priority, and we focus on the creation of healthy, productive, and sustainable built environments that attract and retain tenants and position us for long-term success. We elicit feedback from our tenants through annual tenant satisfaction surveys performed by a third-party survey administrator across 100% of our portfolio related to property management and sustainability. In addition, we directly engage with our tenants via town halls and education sessions specifically focused on sustainability. Sustainability Solutions for Our Tenants We complete tenant sustainability walk-throughs upon request to evaluate existing tenant spaces for potential sustainability and ESG improvement opportunities at no charge. We provide quarterly ESG data to tenants upon request, and our website includes a tenant Sustainability Toolkit of resources and tools. HIGH-PERFORMANCE HEALTHY BUILDINGS ESRT is committed to provide healthy work environments in the buildings we own and operate. We have developed and implemented rigorous IEQ measures across our portfolio. Our entire portfolio is WELL Health-Safety certified, and we were among the first to be certified three times. The WELL Health-Safety Rating confirms that we keep spaces clean and sanitized, provide essential health benefits and services, communicate our health and safety efforts to employees and tenants, prepare them for emergency situations, and annually assess air and water quality. 89% of our New York City portfolio is Fitwel certified, which includes our two starred certified corporate office headquarters. Fitwel certification evaluates and rates building health and well-being features such as surrounding community health impact, access to healthy foods, occupant safety promotion, and physical activity endorsement.
EMPIRE STATE REALTY TRUST: 2022 SUSTAINABILITY REPORT
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