Metrics Monthly Q3 | 22

Customer stories We work with some of the best innovators in the industry. Click on a story to learn more.

Building societies

Consumer lending

“With the help of the LendingMetrics team, we have developed a solution that will allow us to focus on the details of the case and arrive at a decision quickly.” Darren Ditchburn, Chief Customer Officer at Darlington Building Society 

“LendingMetrics [is] helping us to quickly and reliably assess customer affordability in line with our strong focus on responsible lending.”



Car finance

Consumer lending

“We’ve had a lot of support from the LendingMetrics team to establish how we can get the most out of ADP and we’re looking forward to getting started with the solution.” Ken Doyle, Head of Credit Risk and Data Strategy at Specialist Motor Finance Ltd

“ADP fits in really well with what we’re trying to achieve – our customers are able to get a credit decision from us within seconds, whilst allowing us the capability to update rules and scorecards in real time.” Paul Hirst, Head of Credit Risk at Omni Capital





Consumer lending

Mortgages

“ADP is second to none for champion/ challenger testing. It has enabled us to confidently propose and execute changes in the knowledge that the objective is achievable.” Leon R Tunnicliff, Global Head of Credit Risk & Fraud at etika

“The partnership with LendingMetrics has allowed us to provide a scalable offering, increase our volume capability and improve both broker and consumer journeys, thus delivering more successful outcomes.” Buster Tolfree, Commercial Director of Mortgages at United Trust Bank





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