Issue 12
Message from Executive
2023 Issue 12
As the year comes to a close, I would like to thank you for you diligence and work over the past year. This month more than ever I have been reminded that the hospital is defined by its people and their spirit. At the various cele- brations we have held across the month it has been heart warming to see the fun and collegiality that has come out, and the connection that exists across the hospital. The tinsel trophy was hotly contested, with a huge amount of creativity and it was lovely to see so many of you at the BBQ. Whether you are spending it with family, travelling, working or resting, I wish you a Merry Christmas. Thank you to those of you who will be working over Christmas and continuing to serve our community. I would like to acknowledge the retirement of Dr Ross White and recognise his huge contribution to Ryde Hospi- tal over many years. He will be greatly missed. Best wishes to Ross as he embarks on this new chapter in his life.
December 2023
Jenny McConnell, A/General Manager
Festive Celebrations
In this year's annual Christ- mas BBQ, staff gathered to celebrate the collective ef- forts of 2023 and the fes- tive season. A big thank you to all the staff who helped with the BBQ outside the Blue Gum Lodge. As we conclude the year, we extend gratitude to all staff for their unwavering commitment to embodying NSW health CORE values and demonstrating com- mitment to providing ex- ceptional care.
Inside this issue:
Redevelopment at Ryde
2
Upcoming Events
Urgent Care Centre
3
Tinsel Trophy Awards
4
25 Dec - Christmas Day
Christmas Hampers
5 5 6 7 7 8 9
Nurse Leadership Presentations
26 Dec - Boxing Day
Allied Health — Year in Review 2023
29 Dec - Additional Public Holiday
Focus on Allied Health — Community Engagement
PMES Results 2023
1 Jan - New Years Day
Delirium Poster
Meeting Etiquette Poster
26 Jan - Australia Day
Nursing News
10 10 10 11 11 11 12 12 13 13 14 15
Welcome to Ryde
Pink Ladies Donation for SSD
Welcome to Ryde Video
Newsletter is for Ryde Hospital Staff by Ryde Hospital Staff. Please email items of interest to:
Could it be HIV? - World AIDS Day Webinar
Exceptional People Awards 2023
Library Update
Thank You
Catherine.jones3@health.nsw.gov.au
Christmas Closedown Dates
Just for Fun
Dr Ross White
Pink Ladies
Photo Gallery
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1
Redevelopment at Ryde
It has been a busy time for the Ryde Redevelopment project team as we work behind the scenes to award the ten- der to the main works builders. As part of this work, the General Manager announced in November that stage 1 and stage 2 will be built concurrently. This is a wonderful opportunity to have the new Ryde hospital completed 12 – 18 months early. There will be however more disruptions as a result and the team have been meeting with the department managers affected to discuss staging options and timeframes. We are hoping to have confirmed all of the clinical moves by the end of the year so that it can be announced to staff and that we can work collaboratively with departments to support the moves. Some key points for noting are; • The redevelopment team is working towards awarding the main works construction contract with works expected to start in early - mid 2024. • The construction staging plan for the redevelopment is being reviewed as part of the main works procure- ment process. There may be an opportunity to deliver the clinical service priorities within a shorter con- struction timeframe. • Northern Sydney Local Health District and Health Infrastructure are working through the options and what this means for staff, patients, suppliers and the community.
• Our early works builders HPAC have completed onsite and are moving on to other projects.
• The main weed eradication in the Blue Gum High Forrest is now complete and the transformation of this area is impressive (see photos below). We know that any organisational change can have an impact on employees, we are actively working to finalise planning so that we can work together to overcome any challenges and ensure a smoother transition to the new ways of working. While we are working through the construction staging, the redevelopment team can be contact- ed with any questions.
Thank you for your ongoing support of the Ryde Redevelopment and the Team would like to take this opportunity to wish you all a safe and merry Christmas.
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Urgent Care Centre - Top Ryde
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Tinsel Trophy Awards
Ryde Hospital turned it on again for 2023 Tinsel Trophy competition , with this years theme of “ Tropical Christmas ”. Wards and Units embraced the theme with beach umbrellas, tropical food, drinks, tropical plants, surf boards and beach bars appearing all over the hospital. The judges had a hard task choosing winners and t he winners were announced at the BBQ.
• Tinsel Trophy awarded to Theatres for winning the Best in Theme category
• The Sustainable award went to GR4
• Health Information Services & Occupational Therapy for their outstanding Mini Christmas displays
• Special recognition for the Emergency Department and the library. Congratulations to all the winners. See photo gallery for lots more pictures of Tinsel Trophy decorations around the hospital.
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Christmas Hampers
Kingdom City Church kindly donated Christmas ham- pers to those patients who will be spending the holi- days in hospital. These beautiful hampers are filled with festive treats and essentials, which will undoubtedly bring comfort and joy to our patients, creating a warm and festive atmosphere at Ryde. We extend our sincere thanks to Kingdom City Church for their efforts and donation.
Nurse Leadership Presentations
On Thursday 7 th December the Nursing Unit Managers and Nurse Managers of Ryde Hospital Graduated from the NSLHD Nursing and Midwifery leadership course. The program has run over the past 10 month and involved each participant attend 6 face to face workshops. The workshop topics included Leading self and self - care, Leading others and Managing relationships, Leading Or- ganisational Quality and Safety, Creating person centred care, Leading change and quality improvements, Re- flective practice, coaching and clinicals supervision. As part of the program each participant was required, as part of the graduation ceremony to present a project that is underway or to be commenced in their clinical environment.
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Allied Health—Year in Review 2023
2023 has been a busy and successful year for Allied Health at Ryde Hospital. 127 Staff across 11 disciplines in acute, rehab, outpatients and community have provided care to more than 5500 distinct patients; provided more than 73,510 OOS and supported more than 9235 student hours. Ryde AH organised and presented at a number of District education events such as the NSR Advanced FEES Education Day (NSLHD and NSW wide), NSLHD Ataxia Course or ‘ Not just getting on with it ’ - Management of Compassion Fatigue and Burn- out Education Course.
Thickened Water Flavour Trial - Speech & Nutrition Depts
Ryde AH took part in 2 clinical trials and has been working to establish 2 more clinical trials for next year, completed 8 QI projects, held 6 “ Lunch and Learn Sessions ” – Equivalent to AH Grand Rounds. Presented on Dysphagia to the wider hospital com- munity, as well as providing education to Healthy Lifestyle Mens movement or the Chinese Community in East- wood. Implemented sustainability Initiatives such as the CAReS - Repurposed baby bundle bags; plastic spoons free speech therapy assessment kits Received more than 55 compliments from patients and staff. Speech HoD Sarah Drake was awarded NSLHD AH Leader of The Year Award. AH were successful in receiving $40,000 in grants for modification of ther- apy environment in Graythwaite Supported each other through a number of Wellbeing Events: AH Biggest Morning Tea - (raised $383), Ryde Al- lied Health Easter Egg Hunt, celebrated Christmas in July and December. Promoted Allied Health within Ryde through various discipline specific events and allied health professionals day. Another significant development in 2023 was the separation from Royal North Shore Hospital to become stand - alone Ryde allied health departments. Thank you to all Allied Health Staff for your dedication to excellence, your resilience and commitment to working as part of the wider multidisciplinary team. I am looking forward to all the exciting things we can achieve together in 2024!
NSLHD Ataxia Course - held in Graythwaite in June 2023
Biggest Morning Tea
World Physio Day stall
AH Christmas Lunch
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Focus on Allied Health - Community Engagement
Allied Health Departments at Ryde recent community en- gagement has seen them involved with Chinese communi- ty in Eastwood, providing talks on different aspects of health and healthcare. The community is looking for more engagement and talks next year.
PMES Results 2023
Over the past month, members of the Executive Team have been meeting with managers and staff to present specific results for each division across Nursing, Medical, Allied Health, and Corporate Services.
The General Manager shared the results of the 2023 People Matter Employee Survey (PMES) this month. Ryde Hospital achieved a commendable 52% participation rate in the survey, and we extend our gratitude to all those who took the time to complete it. Notably, Ryde's Allied Health Service demonstrated outstanding commitment with an impressive 82% participation rate. A high - level overview of the Ryde Hospital results, was sent to all staff, with noteworthy findings including:
Top areas of strength at Ryde:
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Ethics and values
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Risk and innovation
The next step is to create an action plan in response to this year's survey results. If staff have any suggestions for ac- tions to address these areas of improvement or to build up- on current initiatives at Ryde Hospital, you are invited to have your say and please send your suggestions to NSLHD - RydeExecutive@health.nsw.gov.au by Monday 18 Decem- ber 2023 for consideration in the action plan. Jenny McConnell, A/General Manager expressed her heart- felt appreciation to everyone for their participation in the survey, “ the information gathered is invaluable in guiding our collective efforts to build upon our strengths and ad- dress areas requiring improvement. ”
•
Customer service
Top areas for improvement:
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Recruitment
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Flexible working
• Senior Manager Leadership and Communication
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Action on Survey Results
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8
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Nursing News
Congratulations and welcome to Benja- min Lewinsohn in his new role as Clini- cal Nurse Consultant for Critical Care, CERS, and Blood at Ryde. Benjamin brings with him a wealth of experience and knowledge from his previous tenure at RNS, where he demonstrated an exemplary commit- ment to patient care in the intensive care unit (ICU). His passion for teaching, nursing de- velopment and his drive will make him a valuable asset to our team. Join us in celebrating Benjamin's achievements and looking forward to the positive im- pact he will undoubtedly bring to the
Welcome to Ryde
EAP Over Christmas
Ryde Hospital also welcomed the following staff this month:
As part of the Christmas closedown period , the Employee Assistance Program (EAP) counselling and critical response support services will be available via NSLHD ’ s external EAP provider PeopleSense on 1300 307 912 whilst the internal EAP team take some leave. Ryde Internal EAP team leave dates are: • Ryde: 7 Dec 2023 – 26 Jan 2024 (returning 29 Jan 2024)
Name
Position
Lyn Montiel
Administration Officer
Jonah Stanley
Allied Health Assistant
Dilshad Matharu
Technical Assistant
Tom O'Sullivan
Technical Assistant
Please note: The internal EAP team will be available prior and post the above dates.
Pink Ladies Donation for SSD
This month, the pink ladies generously donated a height adjustable table for SSD. This was most wel- comed by the SSD team and will improve manual handling and prevent and WHS issues when unload- ing road cases. Thank you for the Pink La- dies for their wonderful, on- going support for Ryde Hospital
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Welcome To Ryde Hospital Video
The NORTH Foundation have awarded the Safety & Quality Unit a funding grant of $10,000 to undertake a "Welcome to Ryde Hospi- tal" video project. The video will provide general information for patients, carers and visitors to Ryde Hospital which ideally will be translated into the key languages spoken in the LGA. This will include the sharing of My Healthcare Rights and promoting an inclusive environment within the hospital where all individuals (patients, carers, visitors and staff) feel safe to be themselves regardless of their Gender, Sexuality, Ethnicity, Religion, Disability or Cultural beliefs.
Ryde Hospital are very appreciative of this donation.
Could it be HIV? - World AIDS Day Webinar
For World AIDS Day 2023 Dr Catriona Ooi, Director of Sexual Health NSLHD, shared updated infor- mation about HIV in Australia today – HIV diagnoses are declining but an estimated 1:10 people are un- aware they have HIV. We also had Alice from Positive Life NSW sharing her lived experience as a heterosexual women who was diagnosed with HIV after her 3rd pregnancy, she suspects she had HIV for years before any of the health professionals she was seeing thought to test her for HIV. Missed the session but interested? Watch the recording here: Sexual Health HIV Service (nsw.gov.au) Session Presented by www.clinic16.com.au
Exceptional People Awards 2023
Do you know an individual, team or volunteer who is exceptional, who lives the true meaning of our CORE Values and Behaviours Charter and who goes over and above to make a difference? Now is the time to nomi- nate them in the Northern Sydney Local Health District Exceptional People Awards for 2023. To nominate an individual, team or volunteer, please click on the staff nomination form and guide here: EPA Staff Nomination Guide and Form.pdf (nsw.gov.au). If you know a patient or consumer, carer or family member who may wish to nominate a staff member or vol- unteer, please share the following link with them: EPA Consumer Nomination Guide and Form.pdf (nsw.gov.au). Nominations will close on Friday 22 Dec 2023 at 5pm.
There are a range of award categories, with this year ’ s awards aligning with the NSLHD 2022 – 2027 Strategic Plan, plus, there ’ s also a CORE Values & Behaviours Award and a
Leadership award. The award categories are: • Partnering with Consumers & Carers Award • Safe & Connected Care Award • Healthy & Well Communities Award • Engaged & Supported People Award • Research, Innovation & Digital Health Award • Sustainability & Planetary Health Award • CORE Values & Behaviours Award • Leadership
For more information about the awards and to see the 2022 Exceptional People Awards winners, visit Exceptional People Awards page on our website.
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Library Update
In 2019, NSLHD Population Health Promotion conduct- ed a research study to identify the reasons women aged 35 - 59 years who reside on the Northern Beaches are drinking alcohol; and explore drinking behaviours that increase the risk of harm and implement strategies to address these. A steady upward trend in the number and rate of alcohol - attributable hospitalisations for women in NSLHD (since 2001) and the highest number and rate of alcohol - attributable hospitalisations for women in NSW brought about the need to conduct further research and explore the drinking behaviours among this female cohort. The research included two phases: qualitative focus groups and a quantitative survey. The themes identified from the focus group sessions were categorised as: 1. Short term release and escape turned habit 2. “ Go on have another one ”: lived experience of judge- ment and pressure to fit in 3. “ It brings us together ”: Creating and strengthening social connections 4. “ You don ’ t feel like it ’ s going to kill you right now ”
To learn more about the research findings, visit the recently published paper here: The role of alcohol in the lives of midlife women living on the Northern beaches of Sydney, Australia - ScienceDirect For more information, visit Drink Less. Live More. - NSLHD (nsw.gov.au) or contact the Population Health Promotion Alcohol and Tobacco team at nslhd - alcoholtobaccoteam@health.nsw.gov.au
Ryde Hospital Library Christmas & New Year Hours
Ryde Hospital Library will be unstaffed from 4pm Friday 22 nd December and will reopen on Monday 8 th January. You can still visit the library 24/7 using your staff ID card during this time. Research consultations, searches, articles, and all other re- quests will be processed upon reopening. Enjoy the holiday break!
Thank You
[We were} advised that RNS was backed up so [we were] taken to Ryde Hospital. Being there since 1934 I found that a Health Facility is not defined by its age but by it’s people. Taken straight into Emergency [we were] re- ceived with Care and Efficiency by everyone involved. A CT Scan was done in a timely manner and the results were conveyed quickly, the worst had been avoided! Home care instructions given we were permitted to leave. I would like to say that I feel proud to live in a Commu- nity where such Excellent Emergency health care is not based on Race, Creed, Status or Financial re- sources.....THANK YOU
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Christmas Closedown Dates
The Dept of Premier and Cabinet NSW released the Christmas closedown dates for the 2023 - 2024 period. Christmas closedown period commences Monday 25 December 2023 to Fri day5 January 2024 inclusive. Gazetted public holidays during this period are: • Monday 25 December - Christmas Day • Tuesday 26 December - Boxing Day • Friday 29 December 2023 - additional public holiday • Monday 1 January - New Year ’ s Day The Christmas closedown encourages all areas not involved in the delivery of front - line services to shut down over the Christmas/New Year period. Employees not involved in providing essential services are encouraged to take full advantage of the closedown period and managers are encouraged to release employees where possible. Should you have any questions regarding this or your personal leave eligibility, please contact your line manager.
Just for Fun
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Dr Ross White
A Farewell to an Esteemed Colleague and Friend
Dr Ross White has had a very long association with Ryde Hospital - first by being born in Denistone House, then serv- ing as a medical student coming here to learn suturing in the ED, then coming back to join the fledgling Hospitalist Ser- vice in 2007. Ross had had a remarkable career as a true generalist, including country general practice and obstetrics, then as a drug and alcohol doctor and methadone prescriber, a palliative care doctor, and a cardiothoracic surgical registrar and ED senior. All before embracing the new challenges of Hospital Medicine.
Across his career he has provided care and advocacy for junior doctors through the Australian Salaried Medical Officer Union and the Australasian Society for Career Medical Officers.
At Ryde he has contributed greatly to nurturing and strengthening our medical workforce, and has been the longest serving Director of Prevocational Education and Training (DPET) in NSW history. Over his 16 years here he has cared for the JMOs in difficulty and mentored the systems hat support them, participated in countless digital transformations, created and managed a JMO web site, and moved progressively into a clinical quality role to support the systems that support the staff who work here.
As our Blood Committee guru, as End of Life advocate and review member of the Clinical Incident Review committee and Medication safety, he has brought a wealth of knowledge and experience and a unique perspective to the table.
His exceptional work in helming the CEC Death Review process, linking it to relevant service review mechanisms and reporting up the line, has been acknowledged at a state level.
But beyond the list of accomplishments, it is the person we value. Ross is a raconteur - a teller of stories about all man- ner of things, from the sometimes quite extraordinary experiences he had as a country GP, to the finer details of world war history or all there is to know about some obscure medical condition. It is a complex mind map underlying an unpre- dictable but always entertaining conversation with Ross, but what shines through every conversation is his sharp intel- lectual curiosity, warmth and kindness, unfailing good humour and a generosity of spirit that we all know and love. This generalist temperament underpinned his most personally valued role as the long standing Staff GP here, a role that those who worked with him could see he found central to his life - and his care in that role has been especially val- ued across the campus in time of trouble and difficulty. That special connection to all our hearts was reflected in the wide and wonderful attendance at his farewell. We will miss all of those qualities and all the terrible jokes, and Ryde will be a poorer place without you. We wish the very best for you retirement and happiness in your complete attention to family and loved ones. We look forward to see- ing you at the opening of the new hospital.
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Pink Ladies
Merry Christmas to our wonderful Pink Ladies at Ryde Hospital
Don ’ t forget your raffle tickets!
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Photo Gallery
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Photo Gallery
Allied Health Professions Day
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Photo Gallery
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Photo Gallery
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Photo Gallery
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