GETTING MORE FROM YOUR HEALTHCARE DOLLARS
PRESCRIPTION DRUG BENEFITS AT A REDUCED COST – Did you know you can obtain prescription drugs at local retailers at a reduced cost and sometimes even free? Publix offers a variety of generic Oral Antibiotic medications to you absolutely free. Bring in your prescription for an approved medication and receive it FREE, up to a 14-day supply. Publix recently approved a medication for diabetes. CVS, Target, Walgreens & WalMart also offer over 400 generic prescriptions for $4 and a 90 day supply for approx. $10. Remember DO NOT show your UHC ID card to receive these benefits, or you will be charged your UHC drug rate. In addition to the network of physicians, hospitals, emergency rooms, and urgent care clinics, you also have the option of going to the convenient care clinics located within some grocery and drug stores, for minor illness such as ear aches, colds, flu and so on. By selecting one of these providers, you pay only the regular office visit copay; a significant savings over the emergency room and urgent care copayments.
United Healthcare Extras There are some additional benefits that are available to you as a United Healthcare member. These products/services offer a variety of discounts at no additional cost to you and your dependents on the plan. Care24 United Healthcare Care24, staffed by nurses and master level counselors, can help with almost any personal, financial or legal problem, day or night. You can also access audio tapes and pamphlets on subjects ranging from diet and nutrition to sports injuries. CALL: 888-887-4114 Myuhc.com Myuhc.com is a one-stop employee self-services Web Site that provides convenient online services in which you can: • Complete a confidential health risk assessment • Participate in live, interactive discussions with leading medical experts • Order prescription drugs through the Online Pharmacy Care Coordination Through Care Coordination, United Healthcare offers programs for people with chronic diseases such as asthma, diabetes and high cholesterol. They work with primary physicians to help develop and support individualized treatment plans and then nurses provide education, answer questions about medications and help identify and facilitate lifestyle changes that reduce the risk of your illness. United Health Allies® Health Allies® is a value-added discount program available to all United Healthcare customers. When you see a complementary practitioner in the Health Allies® network, you'll receive a 20% discount on services. The network consists of acupuncture, massage therapy, naturopathic medicine, and dietary/nutritional counseling practitioners. Please note that this discount program is not insurance. • • • • Check the status of a claim View benefits and eligibility Find a physician Print a claim form
Please visit the various websites for locations, hours of operations and scope of services.
CVS Minute Clinic: www.cvs.com
Walgreen’s Take Care Clinic: www.walgreens.com
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FREQUENTLY ASKED QUESTIONS ABOUT YOUR MEDICAL PLAN What should I do if I have a problem getting a claim paid? A. Start by contacting the carrier’s member services number to determine the nature of the problem. If the issue is the way the doctor or other service provider has billed the claim, then contact your doctor or Claims Advocate at USI. If the insurance company has an eligibility issue, contact Human Resources for assistance. Q. What is the difference between brand formulary, brand non- formulary, and generic drugs? A. Brand formulary is a prescription drug that is listed on the formulary (i.e., a list of prescription drugs covered by the plan). These drugs are protected by a patent issued to the original innovator or marketer. Brand non-formulary drugs are patent protected but are not listed. A generic equivalent drug can become available when the patent protection runs out, and is deemed equal in therapeutic power to the brand name originals. Q. When should I go the Urgent Care vs. Emergency Room? A. For non-life threatening injury/illness after normal doctor’s office hours. Q.
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