profession does. It’s what the owners complain about. They don’t like us. If you talk to owners and developers, we are a necessary evil for them to execute them on their work. They do not enjoy our time. They do not enjoy working with us. As much as I enjoy working with my lawyers and accountants, that's how much they enjoy working with us. So now you can actually bring people in. Maybe they were a solid C student or a solid A student, but they have an English degree and because of AI tools and because they have creativity, they can start thinking about design and they might be better at managing a customer because they have better communication skills. We have to think a little bit differently. I talked to an engineering firm, they have 100 openings right now. They are getting, on average, one resume per opening. The talent doesn't exist and we can sit here and keep recruiting from each other. It's all that happens but we're not adding any new talent. So I think AI will allow people who may be less technical to use these tools to execute more work. The stuff that's hard to scale in our industry is customer management and relationship management which is very hard to scale, that requires people. I guess the easiest way to describe what you just said is that's a very sobering take on our industry. Where we are currently today in 2024, and where we're going to be headed, it's important. You said a couple of things that stood out to me, one being able to attract individuals with a strong capability when it comes to being relational and not so much transactional. There is a mark of creativity about them that affords them the ability to be flexible and malleable as they learn more about the industry. I remember Mark Zweig saying something to me when I first got involved with the industry in 97. This version keeps your points clear and connects the ideas for a smoother flow. Let me know if you'd like any further adjustments! He said, it's going to take you a couple of years to learn the language of the design professional, but once you learn it, you'll be all set. And I would venture to say that nowadays, today, you can learn the language even faster. And AI can certainly shorten the period of time that is necessary to speak the language of a design professional or someone adjacent to that space. Randy 00:25:15.970 - 00:26:25.374
KPReddy Email: kp@shadow.vc Website: Shadow Ventures
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