Transformation Times Winter 2023

A Return to In-Person HR Training for Managers By Michelle Fraser, Director of Employee Relations HR is excited to add more in-person classes for managers this winter. During the COVID-19 crisis, the Human Resources classes designed for managers were put on hold. After a long hiatus, we returned to in-person manager training this past spring and summer with Interview Skills and Selection, Coaching, and Positive Corrective Counseling. We are excited that we will be adding Employment Law and Leave Management to the roster of in-person manager classes we will offer in January.

In Interview Skills and Selection, we review the process of sourcing, interview and hiring quality candidates. As we all know, a good hire translates to higher quality care for the people we serve.

After a candidate becomes an employee, the manager is responsible for coaching and helping the employee to develop the skills needed to successfully complete their responsibilities. Additionally, managers are responsible for managing employee performance concerns through corrective action. In Coaching and Positive Corrective Counseling, we review the value and importance of providing coaching, supervision, and timely feedback, as well as the practical steps to follow when addressing and managing performance concerns.

"As we all know, a good hire translates to higher quality care for the people we serve."

By resuming these classes, HR is confident that we will provide managers with a foundational understanding of their role and responsibilities for working and supervising staff. Your HR manager is always available to provide additional information and support. The Leave Management portion of the class provides an overview of leave laws like the Family Medical Leave Act (FMLA) or Massachusetts Paid Family Leave (PFML) that govern Vinfen and our employees. The class also provides an overview of the Americans with Disabilities Act (ADA). Employment Law and Leave Management provides managers with an understanding of the employment and leave laws that govern Vinfen’s workplace. The Employment Law portion of the class also provides instruction and guidance designed to ensure that managers understand their responsibility regarding laws such as anti- discrimination ,and retaliation protection as well as the types of discrimination that can occur in the workplace, including but not limited to sexual harassment, hostile workplace, and racial discrimination. "Grow to Lead" Management Leadership Program Returns Grow to Lead is an online, 6-month leadership development initiative for mid-level managers who are competent in their roles and eager to uplevel their skills and commitment to Vinfen. This program is designed to attract participants

from multiple industries so that participants can learn from one another, while gaining new knowledge and practicing skills to think proactively and strategically. Sessions include both virtual meetings and self-paced initiatives on the following critical skills: Effective Goal Setting for Success The Power of a Growth Mindset The Science of Positivity Motivational Accountability Leading on Purpose The Inner Work of Leadership Systems Thinking: An Approach for Thinking Critically and Strategically Having Awkward Conversations with Ease Last year’s participants highly recommended that this initiative continue emphasizing how they utilize the program’s tools and content in their current roles for more effective management and with more confidence. Vinfen is sponsoring 6 Managers again this year who have been nominated by Directors of Service.

CONGRATULATIONS to this year’s participants: MA Development Services Division Casey Macgilvary, Senior Program Director Sethany Griffin, Family Support Director Jess Almeida, Senior Program Director MA Psychiatric Rehabilitation Division Kyley Bernardini, ACCS Residential Director Kathy Anzola Densmore, ACCS Team Leader

CT Development Services Division Alzira Pitts, Senior Program Director

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