National Building Services and Compliance Manager CANDIDATE INFORMATION PACK
About Us WAY OF LIFE LAYS THE FOUNDATIONS TO MAKE A HOME, ALLOWING RENTERS TO CREATE A SENSE OF BELONGING. WITH THOUGHTFUL DESIGN AND STATE-OF-THE- ART SPACES COMING HAND-IN-HAND WITH COMFORTABLE LIVING AND COMMUNITY.
Our Mission Our mission is to be recognised as the company that manages the most sought- after residential rental accommodation. To create buildings of lasting value through thoughtful design and exemplary stewardship, whilst supporting them with an ethos of hospitality. In doing so we meet the needs and desires of our residents and consolidate our reputation as trusted custodians.
Our Values We manage incredible buildings in city locations with amenities that exceed expectations. We act at all times in accordance with our Way of Life values:
Our Committees • Diversity & Inclusion • Sustainability • Health and Wellbeing • Charity • Governance • Community Engagement • Fire and Building Safety
1. CUSTOMER FIRST 2. MAKE IT HAPPEN 3. TEAMWORK & COLLABORATION
Our Purpose is to create a sense of belonging.
We Understand We understand the fundamental role a home plays in the prosperity of a life. The spaces we inhabit become an extension of ourselves and speak of our inner beliefs. They are places where we rest, work, play, and foster relationships. We recognise that in order for people to truly put down roots they need a sense of ownership and belonging. That’s why we believe our role is to act as an enabler rather than an owner of people’s homes. We are here to help people be happy in the spaces they inhabit. We are a platform for people’s lives.
• Work with Asset manager and Life Safety Consultant to identify and manage more complexfire safety issuese.gexternal wall, compartmentation, fire door issues, and to progress andoversee remedial works. Attend H&S related site meetings (e.gmeeting with fire authority)and oversee resident communications, risk assessment updates, additional site safetymeasures and update stakeholders whererelevant. • Identify suitable health and safety related consultants, risk assessors, surveyors, etc toprovide such services to thebusiness. • Work with site and ops staff to implement resident engagement strategies that will provideopportunities for residents to get more involved (part of Building Safety Bill) • Ensure all sites provide vital safety information to residents and the golden thread ofinformation is adequately maintained. Company Level Compliance • Review and update compliance policies, procedures and workflows in line with regulatory and legislative updates. • Stay informed on health safety best practice guidance, updates and legislative changes and work with HR to arrange relevant H&S training sessions for site-based staff. • Ensure site-based staff have had adequate H&S training and are competent to complete work assigned and continually improve standards of H&S within business. • Stay informed on leasing legislative changes and updates and update internal procedures and workflows in relation to this or liaise with relevant department to ensure company is prepared and compliance with such legislation (i.e. Building Safety Bill)
• Provide update presentations for site-based staff as well as periodic circulars/H&S toolbox talks • Work with tech teams to ensure systems meet the assets compliance needs in line with legislative changes. • Implement, monitor and review policies and procedures relating to contractor H&S conduct on site and work with Procurement to update Contractor due diligence requirements in relation to this. • Ensure H&S requirements in relation to ESG principles are progressed and attend relevant committee meetings. Some of the above duties relate specifically to the anticipated Building Safety Bill. We expect there to be a new standard or specification developed by BSI which Building Safety Managers will need to meet and we would hope to invest in and train the Compliance Manager to meet these requirements where there is a gap in skills or knowledge. General Responsibilities • Act at all times in line with the Company Values, integrating these in to all work practices. • Participate in team, departmental and corporate project and planning processes as required • To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. • To act as an ambassador for Way of Life in your conduct during working hours and in all contact with customers and third parties connected with Way of Life’s business. • Support the Marketing Team to implement engaging community building events for residents • To undertake any other duties as are reasonably requested from time to time
The Role ROLE PURPOSE:
To ensure the business and assets meet best practice guidance and legislative requirements in relation to health and safety and compliance. To continually improve health safety standards and within the business.
staffcomplete actions within requiredtime frame. • Oversee instruction and completion of statutory PPM for each asset and ensure site staffare undertake remedial works for failed servicereports. • Audit, monitor performance and report on building performance data and compliancematters for monthly asset meeting and monthly compliance meetings with AssetManager. • Conduct periodic site inspections to ensure buildings remain compliant in terms of healthand safety requirements and are in line with reporting from sitestaff. • Undertake monthly meetings with site staff to review compliance stats and risk assessmentsactions (where outstanding) to ensure these are instructed and progressed in a timelymanner and provide advice and guidance whererequired.
KEY RESPONSIBILITIES: Site Mobilisation • Identify and set up statutory PPM and compliance related tasks onFixfloandMobohubbfornew sites. • Identify and assist with setting up any health and safety installations on site. • Attend new site familiarisation training in relation to statutory PPM M&E and ensure allcompliance related information (Reg38) is handed over at PC and relevant certificatesobtained from future Building Safety Regulator. • Provide compliance oversight training for new site staff to ensure they are aware of thespecific needs to their site. Site Level Compliance • Oversee instruction of relevant risk assessments for each asset and ensure site
Person Specification ESSENTIAL • Actively embrace and work within the Company Values. • Able to show an understanding of and commitment to improving health and safety standards in residential. • Experience in managing H&S within residential buildings especially fire safety matters relating to external walls, compartmentation, and fire doors. • Experience in effective management of people and teamwork. • NEBOSH or similar/equivalent Health & safety qualification. • Able to show an understanding of and commitment to property services and managing Client and Customer relationships. • Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents. • Strong attention to detail. • Ability to work in a varied and demanding role with appropriate supervision. • Ability to work to strict deadlines and be organised and efficient. • Demonstrable experience and ability to use ICT packages i.e. Microsoft Word and Excel. • Self-motivated, with high energy and enthusiasm. • Pragmatic, creative approach to problem solving, with emphasis on fast and practical solutions. • Demonstrable experience of taking responsibility for own actions and development opportunities, maintaining high levels of integrity. • Commitment to equality, DESIRABLE • Knowledge and experience of using Fixflo. • MIRPM, MBIFM or equivalent qualified. preferred
We are a platform for people’s lives
Benefits Critical Illness Cover • Eligible employees will be automatically included in this policy after 12 months’ service Eye Tests & Glasses • Way of Life will cover the cost of an eye test up to a value of £30 every 2 years. Family Friendly Pay • Way of Life provide enhanced rates of Maternity, Paternity and Adoption pay (subject to eligibility criteria as outlined in the full policies available in the handbook). Life Assurance • Employees will automatically be included in the Group Life Assurance policy after 12 months’ service. • This provides death in service benefit at 4 x basic annual salary at date of death • No Benefit in Kind will be applicable. Benefit Hub • This is available to all employees from the start of employment.
• Benefit Hub, Is a team
happiness platform that gives you access to over 200 perks! You’ll get access to hundreds of big brand discounts; a wellness hub packed with expert lifestyle and fitness classes; premium rewards; plus a ton of fun surprises! Private Healthcare • This is available from the start of employment. Way of Life will pay for employees Private Healthcare. Employees can choose to add family members (spouse/children) or their Partner (providing they live at the same address as the employee) at the rates we can get as a Company Season Ticket Loans • We are aware that travel can be expensive. Way of Life provide season ticket loans for employees who have completed their probation period, in order to help spread these costs.
HOW TO APPLY:
The Management Recruitment Group (MRG) is working in Partnership with Way of Life to exclusively manage the recruitment process. For further information please contact: James Gregory | Associate Director james.gregory@mrgglobal.com Matthew Giles | Business Director Matthew.giles@mrgglobal.com All applications should consist of a CV and be sent to matthew.giles@mrgglobal.com
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