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When it comes to insurance and annuity products, Americans from all walks of life have this in common: they want to know that when they have a claim or a benefit they can count on their insurance company to come through. We understand that to make good on this need and stand by our policyholders, we must always stand by our producers.
Standing By You. Since 1850. ™
ManhattanLife has a storied history validating that we deliver on our promise of standing by policyholders and producers. Through domestic and world wars, outbreaks of plagues and multiple cycles of booms and busts, life has marched on in America. For over 170 years, we have shown we can be counted on, and our leadership intends to continue to live by these principles for many years to come.
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Who We Are
Who is ManhattanLife? Since 1850, we’ve defined our brand with our commitment to standing by policyholders and producers with diligence and compassion. For over 170 years we’ve been a private and closely held company by choice. And as an independent, we have always been free to make decisions that align with our values and core mission — helping policyholders attain and sustain health, wealth and security throughout their lives. We demonstrate this commitment by striving to honor claims and pay benefits with professionalism and care. For our producers, we are a reliable and independent partner. We stay agile and open minded about customizing products or innovating new policies to meet our policyholders’ evolving needs. With a national footprint and licenses to sell in every state and U.S. territory, we are everywhere you want us to be. As a privately held company, we do not have the distractions of quarterly returns that burden our publicly traded peers. Not driven by share price, we are able to reward performance with creativity and impact. Most importantly, we are free to focus our energy on our fundamental purpose — supporting you and policyholders. “ Standing by You. Since 1850. ™ ” sums up who we are as it represents our core values of reliability, fairness and respect for partnership. We are there for the broad spectrum of demographics across the nation, and we are established and staffed to ensure we are there whenever you or your customers need us. Standing by our producer partners and policyholders is paramount to our organization. And our 170+ year history has proved this out.
For our producers and policyholders, we are a reliable and independent partner.
Our mission is helping you and our policyholders achieve the life affirmations of health, wealth and security.
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History
Independent. Fortitude. Resilience. Attributes that may not immediately come to mind when you think of an insurance company, yet are defining characteristics of ManhattanLife. Founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. In its early years, the Company persevered despite exposure to significant market risk including plagues, wars and global economic crisis. During this volatile era, ManhattanLife added an Incontestability Clause to its policies, ensuring accountability to policyholders. The first American insurance company to do so, it was an early sign of ManhattanLife’s signature independence and reliability. Throughout its first century, the Company continued to lead the industry as an innovator, creating many new types of policies to meet market need. Our current leadership took ownership in 2000. The original founders’ commitment to protect policyholders prevails to this day. This was evidenced in 2014 when ManhattanLife was the only insurance company to challenge the U.S. Department of Health & Human Services — and win — to ensure that access to fixed indemnity health insurance would continue. The Company’s longevity as staying independent in the marketplace is remarkable considering the robust merger and acquisition activity the industry has experienced in modern times. To put its staying power in context, the current average age of S&P Index companies is less than 20 years old. By contrast, operating successfully for over 170 years as an independent is a testimony to ManhattanLife’s enduring history and an indicator of the reliability of our future.
The endurance of our history is an indicator of the reliability of our future.
Our 170+ year legacy is a treasure trove of memorable milestones and stories of reliability, innovation and strength.
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Over 170 years of ManhattanLife
1850 ManhattanLife Formed with purpose of providing protection for widows and orphans after cholera outbreak in 1849
1918 Word War I Ends Refund all extra premiums for war risk coverage paid during wartime
1894 America’s First Skyscraper
commissioned by ManhattanLife and built at 66 Broadway for the corporate office
1865 “Old Reliable” reputation earned for locating Southerners and paying claims that occurred during Civil War
1914 World War I Begins
TOTAL INSURANCE IN FORCE
1850 First to Write: Group Policy by American company Accident & Accidental Death Policy for a Woman – occupation listed as ”woman”
1870 Twenty-Year Anniversary
1900 Fifty-Year Anniversary
1864 Incontestability Clause written into policies in an industry first that became law 40 years later
1918 Influenza Epidemic Heaviest mortality rate but no unusual restrictions for writing new policies
1953 Voice of America broadcast credits ManhattanLife for finding a lost policyholder in Hong Kong and paying benefits due
2000 150 - Year Anniversary
1950 100-Year Anniversary All guests of the ManhattanLife Convention and Gala received a 1850 minted penny
1969 New Logo to portray ManhattanLife as a progressive company
2014 ACA Court Battle
2000 New Ownership David Harris purchases ManhattanLife starting a new chapter of expansion and innovation
1941 World War II No restrictions on new policies for applicants eligible for draft
ManhattanLife takes Federal
1963 Installation of First Computer (the GE 225) - All December billing for Pension Trust Sales Department
Government all the way to U.S. Court of Appeals to protect fixed indemnity insurance from overreach through ACA enforcement
and teachers processed by computer
1972 First Woman on Board – Sister Colette Mahoney, Order of Sacred Heart of Mary
2014-2018 Annuities & Voluntary Benefits Added ManhattanLife’s expansion under new ownership adds annuities and voluntary benefits to the product offering with purchases 78 and 80
1944 VJ Day
$11,000,000 total of War & Victory Bonds sold by Home Office employees during all war years
1958 Steinway Building West 57th Street becomes new home office after makeover. Musical headquarters was the concept with Steinway on ground floor and upper floors reserved for artist and teachers
2019 Launch New Brand articulates value
proposition of over 170 years
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Our Offering
Producers are critical to the continued prosperity of the Company and so we offer a full range of products to meet all of your customers’ needs throughout all phases of life. Yet a diverse and comprehensive portfolio alone is not enough. Product support, flexible service and the speed of which issues are resolved when they arise — are also essential. We understand this and are there for you at the front end with Annuities, Individual Life & Health, Medicare Supplement and Employer Solutions products. Our policies are easy to write and offer significant benefits. The breadth of our product mix supports cross-selling so you can help policyholders “one-stop shop” for their insurance and annuity needs. All to ensure that we’re standing by you with the products you need to stand by your customers and our policyholders. We are also there for you at the back end — writing policies and issuing annuities in every state with multiple charters, wholesale channels and distribution partners that represent us. When you need support or expedient issue resolution you can expect responsive and knowledgeable service. You’ll speak with a real person, located in the United States, who you can trust to deliver on our promise. Our independent spirit allows ManhattanLife to focus on what is best for producers and policyholders – like leveraging acquisitions to provide even broader product range or developing relationships with new organizations to expand the consumer base. We are committed to offering a superior array of insurance policies and annuities, all backed with diligent support, that will not just meet the needs of your customers, but also strengthen your relationship with them.
Our independent spirit allows us to focus on what’s best for producers and policyholders.
We stand by you with the right product mix and responsive service you need to stand by your customers and our policyholders.
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Our Products and Services Annuities
Our annuities provide customers flexibility, liquidity and competitive returns. There are no set up fees or administrative expenses. Choose from a range of individual, deferred, single premium, Multi-Year Guarantee Annuities, Fixed Index Annuities, and Immediate Annuities. Individual Life & Health While our supplemental policies provide additional insurance to help pay out- of-pocket expenses, they also help with non-medical costs like lost wages or missed mortgage payments. They provide a safety net and the benefits are paid directly to the policyholder. Products can be sold via the workplace or individually. Note: Disability is sold only via workplace. Medicare Supplement We offer Medicare Supplement policies that help with coinsurance costs, copayments and deductibles, and help keep health care out of pocket expenses to a minimum. Premium discounts offered for household residents being insured under the same carrier. Additionally, customers have the freedom of seeing any Medicare contracted physician at any Medicare contracted facility of their choice. Senior Solutions The ManhattanLife Lighthouse Series was designed specifically with the senior market in mind, allowing you to easily locate, review, and enroll in any of our senior focused products. Product offerings will include: Medicare Supplement; Dental, Vision, & Hearing; Cancer and/or Heart & Stroke; Home Health Care; Short-Term Care and Final Expense. The ManhattanLife Lighthouse Series strives to be a single-source solution for seniors, providing added security and protection when it is needed most. Employer Solutions Designed for employer groups, our ancillary products provide financial security, preferred underwriting and pricing for employees, and competitive compensation for our distribution partners. Help your clients by offering a customized program that integrates with any employee benefits package. Stop Loss A national wholesaler and Program Manager offering self-funded medical stop-loss reimbursement coverage to employers around the country. We focus on employer- customized solutions utilizing advanced risk assessment, cost containment and pharmacy benefit management tools, and provide producers and employers with responsive, timely claims service. Commercial Mortgage/ Lending ManhattanLife is known for our straightforward origination process and ability to fund borrowers in a quick and efficient manner. With over 20 years of lending experience, we have built a long list of repeat clients that recognize our ability to keep it “Simple.”
n Marketing in all 50 States and Puerto Rico n 3- to 7-Year Multi-Year Guarantee Annuities (MYGA)
n Up to15% Penalty-Free Partial Surrenders Available
No Set Up Fees
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7- to 10-Year Fixed Index Annuities (FIA)
No Administrative Expenses
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n Single Premium Immediate Annuity (SPIA)
Guaranteed Return of Premium Available
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Accident
Life – Term & Whole Mortgage Protection
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Cancer
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Dental, Vision & Hearing
Out-of-Pocket
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Hospital Indemnity
Short-Term Disability
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n Plan A - Ideal for those that want more coverage, but don’t expect to use a lot of healthcare services. n Plan C - All the basic benefits plus extras designed to keep monthly out-of-pocket expenses predictable.
May have no out-of-pocket expenses for hospital or doctors’ office visits. n Plan G - All the basic benefits plus extra coverage for hospitalization without Part B deductible.
Plan N - All the basic benefits as well as additional coverage for hospitalization.
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Plan F - The most complete Medicare Supplement coverage available. Covers costs in excess of Medicare approved amounts.
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Accident
Final Expense
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Cancer, Heart Attack, and Stroke
Home Health Care Short-Term Care
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Dental, Vision & Hearing
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Accident
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Group Universal Life Hospital Indemnity
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Critical Illness/Cancer Dental/Vision/Hearing
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Term Life Whole Life
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Disability
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Group GAP
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Traditional Medical Stop-Loss
n Partners with highly rated insurance carriers
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n Reference Based Pricing reimbursement model
Risk assessment expertise
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Commercial property types include: w retail, office, medical, multi-family, industrial, and specialty
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n Primary, secondary & tertiary markets across all 50 states
No points or origination fees required
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In-house servicing
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Partnership
At the heart of our business, our relationship with policyholders is only as strong as our relationship with you — and your relationship with them. You understand what matters most to our policyholders and we place a high value on your experience and have a deep respect for partnership. Though privately held, ManhattanLife has financial strength comparable to the large, publicly traded insurance companies. Yet, as an independent, we can put producer and policyholder needs first. We understand a problem for you is a problem for us. And because we are structurally different, we respond in ways others cannot. As a flat organization, we strive to make decisions quickly and address issues before they escalate or create a ripple effect. We value partnership, therefore we are a high touch culture and rely on live conversations or face-to-face interaction not offshore call centers and automation. You can count on us to be a responsive partner who will accurately address claims with a focus on expedient resolution. Nothing is more important to the organization than the relationship we have with you. We will continue to develop superior incentive programs and strengthen meaningful connections with high performing producers. Our leadership has identified many opportunities for business growth, and as your partner, we’ll be standing by you every step of the way.
Our relationship with policyholders is only as strong as our relationship with you.
We are committed to supporting your business growth and customer relationships, and rewarding your success.
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Our Locations
Western United Life Assurance Company
ManhattanLife may have been established in New York City, but we began our geographic expansion as early as 1851 when we first entered the California market. Today, we offer national reach with responsive, local support so you can count on quick and accurate assistance — not offshore call centers or automation. We write policies and underwrite annuities in every state and U.S. territory. With our multiple charters, wholesaling channels and distribution partners, we can accommodate any domestic footprint or need for additional coverage and annuity guarantees. From coast to coast, we’re everywhere you want us to be. And, our offering of a broad product portfolio supported with personal service provides the right insurance and annuity products for every stage in life.
Standard Life and Casualty
Western Skies
Regional Sales Offices Administrative Offices ManhattanLife Charters Headquarters
Regional Sales Offices • Birmingham, Alabama • Huntsville, Alabama • Los Angeles, California • Walnut Creek, California • Canton, Connecticut • Washington, DC • Boca Raton, Florida • Miami, Florida
• Chicago, Illinois • Louisville, Kentucky
• Canton, Ohio • Cincinnati, Ohio • Philadelphia, Pennsylvania • Memphis, Tennessee • Austin, Texas • Houston, Texas • Spokane, Washington • San Juan, Puerto Rico
• New Orleans, Louisiana • Minneapolis, Minnesota • St. Paul, Minnesota • Carolina Shores, North Carolina • Charlotte, North Carolina
• Lincoln, Nebraska • Omaha, Nebraska • Las Vegas, Nevada
• Orlando, Florida • Tampa, Florida
Green Bay (Voluntary Benefits)
Manhattan Life Insurance Company
Louisville (Voluntary Benefits)
Headquarters
Family Life Insurance Company
ManhattanLife Insurance & Annuity Company
Headquarters • Houston, Texas
Charter Offices • Houston, Texas • Spokane, Washington • Salt Lake City, Utah • Las Vegas, Nevada • Great Neck, New York
Administrative Offices • Louisville, Kentucky • Spokane, Washington • Green Bay, Wisconsin
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Standing By You
Are you an independent — entrepreneurial and self motivated? Do you prefer to make your own decisions on how to grow your business and chart your own course? If so, we may be kindred spirits. For over 170 years, ManhattanLife has chosen to operate our own way according to our mission to always stand by our policyholders and producers. Mission driven, over the years we’ve stood by customers and producers even when we had to challenge governing officials or departed from the industry status quo. And because we’ve remained independent, we’ve never put the interests of investors over the needs of our policyholders. It’s the standard we’ll continue to live by in the years ahead. Key to the Company’s success will always be the strength of our relationships with our valued producer partners. It’s core to our model that we provide you with the right tools to grow your business, nurture your customer relationships and achieve your wealth creation goals. From strategically expanding our product portfolio with policies to accommodate every phase of life to supporting those products with responsive, personal service, our focus is ensuring ManhattanLife producers are successful. And our independence allows us to reward that success in unique and meaningful ways.
“We thrive in the pursuit of opportunity — not just for ourselves but for our partners as well. Our growth in turn helps us to continue to offer superior products and services to producers and policyholders.” DAVID HARRIS, CEO
If our entrepreneurial culture and partnership focus resonates with you, we’d like to talk.
Contact us at partner@manhattanlife.com or learn more at manhattanlife.com.
ANNUITIES 1-800-247-2045 • INDIVIDUAL LIFE & HEALTH 1-888-441-0770 • VOLUNTARY BENEFITS 1-855-448-6982 ADVANTAGE SERIES ADVANTAGE@MANHATTANLIFE.COM
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10777 Northwest Freeway Houston, Texas 77092 www.manhattanlife.com
April 2023 | PG20
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