Partnership
At the heart of our business, our relationship with policyholders is only as strong as our relationship with you — and your relationship with them. You understand what matters most to our policyholders and we place a high value on your experience and have a deep respect for partnership. Though privately held, ManhattanLife has financial strength comparable to the large, publicly traded insurance companies. Yet, as an independent, we can put producer and policyholder needs first. We understand a problem for you is a problem for us. And because we are structurally different, we respond in ways others cannot. As a flat organization, we strive to make decisions quickly and address issues before they escalate or create a ripple effect. We value partnership, therefore we are a high touch culture and rely on live conversations or face-to-face interaction not offshore call centers and automation. You can count on us to be a responsive partner who will accurately address claims with a focus on expedient resolution. Nothing is more important to the organization than the relationship we have with you. We will continue to develop superior incentive programs and strengthen meaningful connections with high performing producers. Our leadership has identified many opportunities for business growth, and as your partner, we’ll be standing by you every step of the way.
Our relationship with policyholders is only as strong as our relationship with you.
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