C ON T E N T S / 1
Contents
Introduction
Chapter 6 - Marriott BonVoy Program Chapter 7 - Your Employment With Us Chapter 8 - Remuneration & Benefits Chapter 9 - Leave of Absence Chapter 10 - Heart of The House Chapter 11 - Working Environment Chapter 12 - Hosts’ Grooming
2 3 5 6 7 8 9
57 59 68 72 76 80 87 91 95
Equal Opportunities Statement Chapter 1 - Welcome & Objective
Message from The Executive Chairman and Chairman of The Board
A Warm Welcome from the General Manager
Chapter 2 - The World of Marriott
Chapter 13 - Code of Conduct
2.1 Marriott Story
Chapter 14 - Ethics
2.2 You Are Key To Our Business
13 22 23 26 31 33 37 43 44 47
Chapter 15 - Our Community & Environment Chapter 16 - Your Role In Health, Safety & Security Chapter 17 - Classification of Breaches of Conduct Chapter 18 - Progressive Disciplinary Procedures (PDP) Chapter 19 - Message from the HR Department
2.3 Brand Portfolio
100 103 108 114 120 127
Chapter 3 - St. Regis Brand
3.1 St. Regis Service Culture
3.2 St. Regis Design
3.3 St. Regis Signature Rituals
Chapter 4 - Maldives
Acknowledgement
Chapter 5 - St. Regis Maldives Vommuli Resort
5.1 St. Regis Maldives Vommuli Resort – Location 5.2 St. Regis Maldives Vommuli Resort – Villas
5.3 St. Regis Maldives Vommuli Resort – Dine 48 5.4 St. Regis Maldives Vommuli Resort – Spa and Recreation 53
Made with FlippingBook - PDF hosting