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BUSINESS NEWS CORGAN UNVEILS “RESIDENCY RESHAPED” OFFERING NEW INSIGHTS ON THE MULTIFAMILY MARKET Global architecture and design firm Corgan has released a new research report, Residency Reshaped , addressing the transformative shifts in the multifamily housing market. This study explores how renters’ priorities are evolving in the wake of hybrid work trends, affordability challenges, and changing expectations for living spaces. The findings offer developers and property managers actionable insights to better align with renter needs and preferences. The Residency Reshaped report combines extensive research — including a survey of 1,480 renters across six key Sun Belt markets (Atlanta, Austin, Dallas, Denver, Nashville, and Phoenix) — to highlight critical gaps between industry perceptions and renters’ lived experiences. Amid an ever-changing market, traditional assumptions about location, amenities, and design are being challenged.
Rethinking location. Renters are prioritizing comfort, space, and wellness over proximity to urban centers.
without relying on passive or organic interactions. “Our comprehensive multi-method framework integrates market trend analysis and in-depth interviews with decision-makers like property managers and developers. This approach helped us to gather deep insights into prevailing industry mindsets, which are further enriched through detailed renter surveys. We began with the Sunbelt, but this repeatable framework allows us to take a localized look into new markets with more insights to discover,” said Melissa Hoelting, assistant director of Hugo. Corgan is an employee-owned architecture and design firm with 19 locations and more than 1,000 team members globally. The firm, ranked as the No. 4 architecture firm by Building Design + Construction, works with clients in a variety of sectors including aviation and mobility, data centers, education, health, mixed-use, multifamily, office, and workplace. Founded in 1938, Corgan has developed a strong reputation for agility in design by anticipating marketplace changes and leading clients to thoughtful, data- driven design solutions. Its research insights and design expertise empower the organization to foresee emerging changes and develop solutions that minimize risk, create flexibility, and maximize longevity.
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“We’ve uncovered what renters value – which requires looking beyond conventional wisdom and diving into the realities of their daily lives – and with that we can offer insights on how to bridge the gap between industry expectations and renter experiences. With insights from Residency Reshaped , developers have an opportunity to rethink how multifamily housing can better serve today’s renters,” said Stephen Lohr, multifamily studio leader at Corgan. “Our goal is to help clients create spaces that not only attract residents but keep them.” Residency Reshaped ’s methodology brought together secondary research, in-depth interviews with property managers and developers, and a survey of renters in six cities. The report offers a myth-busting approach, comparing industry assumptions with renter feedback to expose discrepancies and validate effective strategies. These insights support developers in enhancing property appeal, improving resident retention, and fostering community connections. While renters are often indifferent to passive communal amenities like recreation rooms and coworking spaces, they value opportunities for community engagement through structured events, such as fitness classes and seasonal celebrations, promoting connections
Affordability amenities matter most. Affordability and the relevance of amenities have surpassed location as primary drivers of renter decisions. and Innovation is key. Emerging technologies, such as EV parking and smart home devices, are increasingly expected; renters want amenities that are future- driven to keep pace with evolving technology.
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cannot offload a lot of what you have to do. What do you all think about this subject? Mark Zweig is Zweig Group’s chairman and founder. Contact him at mzweig@zweiggroup.com. “No doubt, proper delegation does take some finesse that only comes from practice. I don’t have any secrets there. I’m inclined to give someone an assignment with a date and answer any questions they may have and tell them to ‘go to it.’”
MARK ZWEIG, from page 5
say, “If you have problems or other questions just ask. But otherwise, I am counting on you to get this done.” Those who prove they can get done what I asked them to do will be asked to do it again. Those who don’t may never be asked again. Just depends on the situation. You can find a lot of instruction on proper delegation techniques online. Most of the time I think they are making it harder than it has to be. Smart people will figure out how to get things done if they know that’s what you want. No matter what your tendencies as a leader and manager are, you are probably super busy, and going to be stuck if you
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THE ZWEIG LETTER MARCH 17, 2025, ISSUE 1577
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