Thank you Read and Herb!
With the Spring semester coming to a close, Read Gilgen and Herb Meron are stepping down from their tech support positions with ICL. We sincerely thank them for their years of dedicated service and commitment to the ICL community. In addition to teaching his own ICL classes, Read Gilgen has served as the primary ICL Tech Support volunteer for the past five years. In this role, Read met with instructors for classroom orientations and helped them in the classroom with technical assistance. He spent hours behind the scenes prior to each semester, gathering and uploading instructor and course photos for the registration system; coordinating instructor IT tags; preparing instructions for teachers; and preparing classroom computers for each instructor, including pre-loading their Zoom links and ensuring required software & equipment was in place and working properly.
Read Gilgen Read also served as the first line of contact when equipment glitches occurred and interfaced with the Utah Tech IT department to ensure technology issues were resolved.
Herb Meron has provided tech support for ICL for over three years, helping Read with technology issues and supporting instructors in the classroom. In addition, he has spent countless hours each week trimming Zoom class videos, uploading them to ICL's private YouTube channel, and publishing the video playlists to class rosters. Herb also worked closely with instructors who needed additional help with classroom technology and distributing class materials to their rosters. He is currently training a new crop of "techies" on these responsibilities. While Read and Herb are stepping back from their tech roles, they will continue to take ICL classes, so feel free to thank them if you see them on campus.
Herb Meron
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