PH Simple Steps to Success

CRITICAL BUSINESS- BUILDING ACTIVITIES

SAMPLE APPROACHES

2

“I’m a Marketing Executive here for The Wellness Company and we specialize in helping people get out of debt by substantially increasing their monthly income with five to ten hours of effort a week. I love what I do. I’d love to tell you about it sometime.” —NATIONAL DIRECTOR 9 BROOKE PAULIN “I’ve partnered with an international wellness company, and I’m not sure if you’d open to hearing about it, but I think it would be a great complement to what you’re already doing. Would you be open to hearing some information about it?” —EXECUTIVE DIRECTOR 9 COREY KELLER “I have partnered with the largest online wellness shopping club in North America, and we manufacture an entire line of products addressing today’s health needs such as metabolic health, heart health, weight loss, and more. We’ll have to get together so I can share more.” —EXECUTIVE DIRECTOR 9 STACY BODNAR Health-Focused Approaches “I don’t know if you know, but I’ve partnered with a company that specializes in helping people get the chemical irritants out of their homes. I think our company could really help your whole family. Would you be open to sitting down with me and having me share the benefits of our products? What might be a good time to connect for about an hour? I can come to your house or you can come on over to mine.” —CORPORATE DIRECTOR 4 MICHELLE SMITH “I understand that most days, we’re just busy with our day-to-day lives and working schedule, but if the pandemic has taught us anything, it’s that our health should always come first. I’ve partnered with an online shopping club from North America, and we have a range of products that focuses on enhancing our physical and personal wellness. I would love to share more about products that I think you’d particularly find beneficial and have you take a look around our store.” —EXECUTIVE DIRECTOR 3 ANGEL CHAN CSL

Corporate Director 4 Mark Atha says that before he makes appointment-setting calls, he does a quick exercise to get into the right mindset. “Before I make a call, I remind myself that this person is already some other company’s customer, so I’m really not imposing on them or asking them to buy something they don’t currently buy elsewhere. In other words, they really need Melaleuca products and, in many cases, a Melaleuca business as well. In fact, they’ll be healthier with our products and better off financially should they build a business. Then I tell myself that if I don’t talk to them first, someone else will.” Your purpose is simply to set an appointment— nothing more and nothing less. Keep your call quick and casual: “Hey, can I have 45 minutes of your time so I can show you what I’m doing? Do you have time tomorrow at lunch or would Thursday night be better?” When you make an invitation, you’ve just aroused their curiosity, but you don’t want to get stuck trying to explain everything about Melaleuca over the phone. So instead, immediately shift the focus over to when they can meet: “I don’t have time to talk about it right now, but I’ll tell you all about it when we get together. What time will work for you?” Becoming a pro at setting appointments takes practice, but you don’t have to practice alone. You can get the tips and coaching you need by teaming up with your enroller and your support team. And check out ph.melaleuca.com/ BusinessCenter/Content/getting-started for specific training on making approaches.

General Approaches “You mentioned that you are looking for a part time job. I don’t know if I’ve told you before, I work from home for an international eco-friendly company with a team of ladies just like you, who want to earn extra income and have more time with their kids. So I thought of you! I would love to share more with you! I don’t know if it will be for you or not but I promise I won’t waste your time. Let’s meet up tomorrow night or Saturday afternoon. Which one works better for you?” —EXECUTIVE DIRECTOR 2 JOANNE KHOO “Have you heard of Melaleuca.com? No? It’s a fabulous online shopping club that offers exclusive wellness products shipped to your door at huge savings. I’ve been a member for years and wouldn’t live without it! Only members can refer members, so why don’t we

grab a coffee and I’ll show it to you.” —EXECUTIVE DIRECTOR 4 SANDI SULLIVAN

16 WELCOME TO MELALEUCA

SIMPLE STEPS TO SUCCESS 17

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