THE FUN PART: SETTING UP ACCOUNTS CRITICAL BUSINESS-BUILDING ACTIVITIES
IT’S ALL ABOUT TIMING When should you schedule the Strategy Session? As soon as you can. The longest you should wait is 48 hours after the Melaleuca Overview, especially when your new enrollee told you they’re excited about Melaleuca and want to build a business. A timely Strategy Session is the perfect way to take advantage of that excitement and convert it into action.
After sharing Melaleuca: An Overview , your potential customer will be wondering what to do next. This is when you ask which type of customer they’d like to be.
Gain Commitment by Asking the Customer to Choose a Category As you come to the close of the Melaleuca: An Overview presentation, introduce and explain the three categories of participation and ask your attendees which category they fit into: Member, supplemental income, or significant income.
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STRATEGY SESSION
During the Melaleuca: An Overview presentation, you will discuss how some customers choose to be a Member while others choose to take advantage of our unique business opportunity—in addition to purchasing our products. Determining which category your new enrollee belongs in will also determine your next step.
MEMBER
SUPPLEMENTAL INCOME Earn a few thousand
SIGNIFICANT INCOME Earn hundreds of thousands of Pesos per month
Shop and save: 30% to 50% discount
A Strategy Session is when you follow up with your new customer to answer questions, determine the next steps, and schedule action. The decisions your new enrollee makes will determine your next steps. At the end of your Overview, be sure to schedule a Strategy Session within 48 hours if at all possible. During the Strategy Session, if they chose Category 1 (Member), you’ll want to: • Help them place their first order if it wasn’t done at the time of enrollment and answer any questions they may have. • After two weeks, follow up with them. What questions do they have? Which product is their favorite so far? If they tell you they want to earn supplemental or significant income and are willing to commit to working five or more hours each week, they belong in Category 2 or Category 3. • During the Strategy Session, you’ll want to share the importance of getting started with a Value Pack.
Pesos or several thousand Pesos per month
Going through the Melaleuca catalog or product store, help your new customer pick out the first products they would like to try. Call Melaleuca at +63 (2) 8537 9001, 1 800 10 537 9001 (Smart) 1 800 8 537 9001 (Globe) or go to ph.melaleuca.com to help them start shopping right away. You can show them how easy it is and speed up the process of their shopping experience. Another best practice at Melaleuca is to have a Value Pack on hand at the time of enrollment so your new customer can take advantage of the additional 40%+ savings. HELP YOUR CUSTOMER START SHOPPING
One of the best activities guaranteed to bring results is holding a Strategy Session within 48 hours. This activity is proven to create quality enrollments and sustained growth. Businesses that consistently hold Strategy Sessions have higher average commissions, higher average growth rates, and lower attrition.
20 WELCOME TO MELALEUCA
SIMPLE STEPS TO SUCCESS 21
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