supervision sessions to improve and develop the confidence of the Accommodation Services team in dealing with students’ welfare and conduct issues. • Hold a quarterly performance review meeting with core internal and external stakeholders, for example, with Student Services, providers and members of the Accommodation Services Team and the SMT such as the Accommodation Services Manager, Marketing and Communications Manager, Student Experience Manager, the Senior Out of Hours Residence Manager to discuss all matters related to the welfare, safeguarding, support, discipline and management of students in UAL’s halls of residence. • Deputise for the Residential Operations Manager and attend such meetings as required. • Meet regularly with core members of Student Services and the Accommodation Services teams to discuss and develop strategy and coordinate student case management. • Attend the Early Release Request Panel meeting to provide information, advice and guidance – abstaining from decision making when there is a conflict of interests.
Compliance), which may be assigned to you anywhere within the University. • Liaise with outside agencies and organisations. • Undertake health and safety duties and responsibilities appropriate to the role. • Work in accordance with the University’s Equal Opportunities Policy and the Staff Charter, promoting equality and diversity in your work. • Keep up to date with new developments within existing and emerging technologies, demonstrating and incorporating new techniques and procedures into working practice and cascading skills and knowledge to team members as appropriate. • To personally contribute towards reducing the University’s impact on the environment and support actions associated with the UAL Sustainability Manifesto. • Undertake continuous personal and professional development, and to support it for any staff you manage through effective use of the University’s Planning, Review and Appraisal scheme and staff development opportunities. • Make full use of all information and communication technologies in adherence to data protection policies to meet the
• In the capacity as the Designated Safeguarding Person, attend monthly meetings, training, conferences, etc, as appropriate feeding back to the Residential Operations Manager and the management team for information or action as appropriate. Other Conditions (for senior staff, where appropriate) As a senior member of the University the following applies: • You are expected to work such hours as are reasonably necessary to fulfil the duties and responsibilities of the role. • You may be required to work such additional/ different hours as may from time to time be necessary for the proper and efficient discharge of duties which may include evenings, Saturdays, Sundays and bank holidays. • You may be required to regularly travel to other sites as necessary. General • Assume other reasonable duties consistent with your role, as determined by the Residential Operations Manager (Business Standards &
requirements of the role and to promote organisational effectiveness. • Conduct all financial matters associated with the role in accordance to the University’s policies and procedures, as laid down in the Financial Regulations. Key Working Relationships • Associate Director, Retail, Catering and Accommodation • Residential Operations Managers • Residence Managers • Accommodation Services Manager and Deputy Manager • Marketing & Communications Manager and team • Student Experience Manager and team • Finance team • Residence Assistants and Wardens • Student Services Teams • Dean of Students • Associate Dean of Students • University’s Health & Safety team • Estates Services • Accommodation Partners’ management teams • Outside agencies and organisations
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