Student Roost - Assistant Operations Manager

Candidate Information Pack

Leasing • Support the successful lease-up of your property. • Deliver on a solid customer retention and recommendation performance in the property. • Help to assess the rebooking eligibility in the property on a routine basis, to ensure you and the team are clear on the potential retention you can achieve. • Process and manage any and all booking administration efficiently and with care and attention to detail, in particular ensuring the data of our customers is treated with the utmost respect at all times. • Develop a solid understanding of the local University picture, competitors and where your assets rank relative to the comp set. • Encourage input and ideas of the team to develop the leasing plan for your markets. • Develop strong, meaningful relationships with institutions in your cities; in particular, the Accommodation Office, International Office, Student Union and Welfare teams.

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