11151721 Level III Training Book.pdf

11/12/21

• CONFLICT • TENSION • STRESS • LOSS OF FOCUS • ACRIMONY • INSTITUTIONAL INSTABILITY • POLITICAL CRISIS

What Happens When Respective Are Roles Not Respected?

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• It Cannot be said that a Conflict has been Successfully Resolved if one Side Walks Away a Loser • This only Preserves the Battle for Another Day. • In a Successful Conflict Resolution, Both Walk Away Satisfied and, Ideally with Greater Trust and Respect

Interest Based Approach

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