11/12/21
C O MM U N I C A T E
• Credibly
• Listen Carefully • Provide Accurate Facts & Information
• Be Candid and Direct • Keep an Open Mind • Be Creative • Be Principled
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C O MM U N I C A T E
• Professionally • Nothing will Escalate Conflict Faster than: • Rude • Offensive • Belligerent • Disrespectful • Condescending, or • Abusive conduct or statements.
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