REQUIRED SKILLS AND EXPERIENCE Below are the 8 criteria that candidates must be able to demon- strate/ articulate during the assessment process Criteria 1 – Delivering Results for Parliament • Takes a strategic approach to project delivery to achieve the House of Commons vision, whilst acting to preserve the integrity of Parliament. C riteria 2 – Providing a Customer Focused Service • Works throughout the department and organisation to foster an environment that focuses on customer service delivery. • Employs relevant standards and project management tools to achieve excellent customer service. x Criteria 3 – Innovating and Improving • Continually improves process and performance efficiency and effectiveness, driving and promoting change within the House of Commons. x Criteria 4 – Managing and Leading People • Exhibits an enabling and inclusive leadership style, creating an environment where employees are motivated to take initiative, achieve excellence and deliver successful projects. x x
x
x
x
x
Criteria 5 – Working with People • Builds strong collaborative partnerships to gain stakeholder buy-in.
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x
Criteria 6 – Communicating • Engaging and interacting with key stakeholders in the business to build confidence in the department and its ability to deliver on commitments. x
x
Criteria 7 – Analysing and Decision Making • Applies a range of analytical techniques to understand complex Parliamentary issues and reach timely decisions.
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x
Criteria 8 – Functional knowledge and skills • Acts as a role model in their area of expertise; setting high standards for themselves and others.
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x
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