Professional September 2019

FEATURE INSIGHT

business critical all-round. Organisations face increasing obligations to be open and transparent, especially with pay and benefits provision. Payroll expertise will therefore move to the forefront of both obtaining, analysing and presenting critical data on pay. Demands from employees will also influence the changing role of payroll. For example, as HR looks to enhance the employee experience, payroll must also look at providing a more flexible pay offering for their staff, as employees want more flexibility in their careers. With four in ten UK employees wanting the ability to control their benefits and determine the composition of their reward package, it is clear that payroll and HR must work together to meet the needs of the modern employee. What skills do payroll professionals need to thrive in an environment of growing responsibility and a widening role? JD: The onus on payroll professionals, now more than ever, is for it to be ‘jack of all trades’. You need to have a desire to understand all the legislative requirements

both HMRC and the Pensions Regulator draw up, you need to be very customer focused, with customer service skills being an absolute must – attention to detail and the ability to switch from a technical conversation to layman’s terms is very much required. In addition to all this, in this age of technology you need to be very technically savvy, with the ability to ‘move with the times’ as systems become more and more complex to take on the requirements of the ever-demanding world in which we live. ...an increasing role for payroll professionals to play in exploring new innovative ways to administer rewards MJ: The advances in technology, with solutions such as machine learning, robotic process automation (RPA) and digital credentialing, will begin to offer

up opportunities for process efficiencies, compliance management, and more accessible employee experiences. At the same time, the nature of work will change, as will the way that employees are rewarded. There will be an increasing role for payroll professionals to play in exploring new innovative ways to administer rewards – for example, to tailor more flexible payment intervals and cash flows to meet the variable needs of employees and to address the future of work by considering the approaches to track and pay the types of employees emerging in the gig economy. SP: Payroll is an industry of change, whether that is annual, at the start of the tax year or other times throughout the year, the ability to react quickly to the needs of a business is critical. Expertise in benefit taxation and compliance is now critical as employee rights and obligations on employers are an increasingly important factor for business. Payroll professionals must strike the right balance between making a positive contribution to the broader business, while also ensuring continued compliance with legal obligations. n

Salary sacrifice and other optional remuneration

Half day duration | Blended learning

This half day course explains the legal and payroll related implications of salary sacrifice schemes and other optional remuneration arrangements. Using examples, it examines what makes a successful salary sacrifice arrangement, covers the payroll processing and reporting implications, and highlights the potential impact on state benefits.

This course covers: ● Optional remuneration arrangements ● Legilsation and salary sacrifice case law ● Contractual implications ● Effective arrangements ● Payroll implications ● Salary sacrifice and non cash options

Book online at cipp.org.uk/training or email info@cipp.org.uk for more information.

cipp.org.uk CIPP_UK cip .org.uk @CI P_UK

| Professional in Payroll, Pensions and Reward | September 2019 | Issue 53 44

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