The Children's Trust - Senior Engineer

SENIOR ENGINEER CANDIDATE INFORMATION PACK

DEAR CANDIDATE

Thank you for your interest in becoming a Senior Engineer at The Children’s Trust. The Children’s Trust is the UK’s leading charity for children with brain injury. We are unique, with an international reputation for the work we undertake to improve the lives of the children and families with whom we work. We provide information and support to thousands of children with brain injury and their families annually, through education, care, therapy and research. We provide expertise and experience in meeting the needs of children and young people with acquired brain injury, neuro-disabilities and complex health needs. As a Senior Engineer, you will report to the Senior Estates Manager. Your role will be to provide technical supervision and technical and administrative support and guidance to other engineers while also performing engineering and administrative work of the highest complexity and difficulty that requires thorough knowledge of engineering fundamentals and substantial professional experience. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.

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DEAR CANDIDATE THE CHARITY JOB DESCRIPTION

Kind regards

PERSON SPECIFICATION FURTHER INFORMATION APPLICATION PROCESS

Kevin Taylor Head of Estates and Health & Safety.

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THE CHARITY

The Children’s Trust is the UK’s leading charity for children with brain injury and neurodisability. The charity provides rehabilitation, medical care, special education, community services and expert information. Our key services are: • Rehabilitation for children with Acquired Brain Injury (ABI) • A non-maintained special school, with associat- ed residential houses for children with complex education, health, therapy and care needs • Support for children with ABI and their families in the communities across the UK, through our Brain Injury Community Services. • Online information and support via our publica- tions and braininjuryhub.co.uk

Our residential services based at our national specialist centre in Tadworth, Surrey, work in partnership with the NHS and local authorities to provide a step-down pathway of care between hospital and home. The centre is entirely child and family focused to ensure that their needs are appropriately supported. In the community, we provide clinical support to complement local services and give children and young people with ABI the best chance of succeeding at home and in school. We are the only paediatric centre with a national specialised commissioning contract (through NHS England) to provide brain injury rehabilitation for children with severe brain injury. Our other services are funded through local health commissioners (such as clinical commissioning groups), social care and education authorities, together with the millions raised through voluntary fundraising.

Thanks to the generosity of The Children’s Trust’s supporters, our 24-acre Tadworth site features a modern hydrotherapy pool, accommodation for parents, specially adapted equipment, a nature trail and soft play areas. We run a non-maintained special school for children with complex education, health, therapy and care needs with associated residential houses. The Children’s Trust School supports children and young people from 2 - 19 years old and is dual-registered with the Care Quality Commission (the school residential houses) and Ofsted Education. The Children’s Trust is a charitable organisation with approximately 750 committed staff and over 1,000 volunteers with a range of expertise across nursing and care, education, therapy, operations and centralised support functions such as finance, HR, fundraising and communications. A number of these staff are based off site around the UK in our charity shops.

JOB DESCRIPTION

Job Title Reports to

Senior Engineer

Senior Estates Manager

Direct Reports

Plumber, Electrician, Multiskilled Maintenance Engineers, Water Technician & Painter & decorator

Level

Deputy

Record Keeping and Documentation: • Maintain detailed records of completed tasks, including maintenance activities, inspections, re- pairs, and all other relevant information. Ensure all documentation is accurate, up-to-date, and easily accessible on our software (CATI)for reference or audit purposes. Financial Management: • Manage budgets effectively, ensuring resources are allocated appropriately to meet operation- al needs. Conduct regular price checks and cost evaluations to ensure the trust receives value for money in all expenditures. Projects: • Work closely with our project manager to over- see and coordinate maintenance, upgrades, or renovation projects within the estate. This entails planning, budgeting, scheduling, and overseeing project completion to ensure they meet deadlines, stay within budget, and adhere to quality stand- ards. Asset Management: • Create and maintain an asset register, cataloguing all equipment, machinery, and facilities within the estate. Develop strategies for optimizing assets, extending asset life cycles, and minimizing risks associated with asset management. Site Surveys and Inspections: • Conduct regular site surveys and inspections to assess the condition of buildings, facilities, and infrastructure. Identify any maintenance or repair needs, safety hazards, or compliance issues, and take appropriate actions to address them. Performance Reviews and Feedback: • Conduct performance reviews and provide con- structive feedback to team members to support their professional development and growth. Rec- ognize and reward exceptional performance while addressing any areas needing improvement.

Managing Contractors and Arranging Quotes: • Coordinate and manage external contractors and service providers involved in maintenance, repairs, and renovations within the estate. This includes sourcing reputable contractors, negotiating con- tracts, and ensuring compliance with contractual agreements, health and safety regulations, and quality standards. Solicit quotes from various contractors and suppliers for maintenance, repair, and renovation projects, ensuring alignment with project requirements and budget constraints Health and Safety • Adheres to all Health and Safety guidelines, principles and regulations to perform your role and comply with The Children’s Trust policies and procedures. • Provide evidence of a valid NHS Covid Pass or acceptable proof of Covid vaccination or medical exemption and all vaccinations (or medical ex- emption) required for the post. • Adhere to manual handling procedures and com- plete mandatory manual handling training. • Promotes the health and safety of others. • Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed. • Responsible for identifying and mitigating risk within the work environment. Wellbeing and Emotional Resilience • Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems. • Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary. • Treats challenges and problems as a learning experience. • Remains organised and focused when under pres- sure. • Responds appropriately and effectively to all con- structive feedback.

Location

Tadworth, Surrey (with regular visits to our Retail Units) £50,000 per annum (dependent upon experience)

Salary

Hours of Work Working Pattern

37.5hrs per week (08:30 – 16:30)

Monday to Friday Occasional weekend cover work may be required

DBS

Enhanced with Child Barred List

Job Purpose

Duties and Responsibilities

Implementing Preventive Maintenance Program (PPM) • Develop and oversee a comprehensive PPM program aimed at reducing downtime and equip- ment failures. This involves scheduling regular in- spections, maintenance, and servicing of all critical equipment and systems within the estate. Developing Compliance program: • Setting out all estates compliance requirements in a compliance register and on the CAFM system. Identifying where contract services are needed and procuring in line with policy. Leadership and Team Management: • Provide effective leadership to the site team, en- suring they understand and adhere to safe work- ing procedures and the trust’s policies and proce- dures. Motivate and empower team members to perform their duties efficiently and effectively. Task Delegation and Supervision: • Delegate tasks to team members based on their skills and abilities, ensuring tasks are completed in a timely and safe manner. Provide supervision and support as needed to ensure quality and compli- ance with standards. Continuous Improvement: • Identify opportunities to improve the estate’s operations, efficiency, and safety. Implement changes or initiatives aimed at enhancing process- es, reducing costs, and increasing overall effective- ness.

Reporting to the Senior Estates Manager, the Senior Engineer will have a crucial role in managing the day- to-day operations of the maintenance team including planned, reactive and compliance work activities. The Senior Engineer is an advanced journey-level classification with the formal responsibility to provide technical supervision and technical and administrative support and guidance to other engineers while also performing engineering and administrative work of the highest complexity and difficulty that requires thorough knowledge of engineering fundamentals and substantial professional experience. The post holder will play a vital part in developing the planned, reactive and compliance delivery strategy as the Trust move to a more proactive and insourced delivery model. Part of this transition will be to develop and manage the service level agreement to be set out in the CAFM system. Another key aspect of this role involves overseeing compliance tasks, which includes procuring, booking, and monitoring all necessary compliance activities that are outsourced. This could range from safety inspections to regulatory assessments. Additionally, this role will be responsible for maintaining compre- hensive records of these tasks and following up on any required remedial actions to address issues identified during inspections or audits. Effective leadership and prior experience in managing a similar team are essential for success in this role. Coordination will be paramount to ensure that all aspects of our operation adhere to compliance stand- ards while maximizing efficiency and safety.

PERSON SPECIFICATION

ORGANISATION & STRUCTURE

Education & Qualifications Essential: • 2 trade relevant qualifications such as City & Guilds and NVQ. • NEBOSH or IOSH qualification. • A valid UK driving licence. Desirable: • A relevant Degree related to Construction/ building industry. • Pool plant qualification. • Legionella awareness qualification. Experience • Experience of managing and developing PPM, reactive and remedial maintenance schedules and work activities • Experience of developing compliance strategy • Experience of using, updating and amending CAFM systems • Experience with medical gas • Electrical installation/safe isolation experience • Experience with closed water systems • Previous experience working in a FM environment • Asbestos awareness training • Experience in a similar setting. • Managing & prioritising own workload, including prioritisation of works around business need. • Working safely and effectively following safe systems of work.

Head of Estates & Health & Safety

Senior Estates Manager

Senior Engineer

Painter & Decorator

Water & Hydro Technician

• Project management with CDM understanding • Experience in a similar role managing a team • Building services management experience • Experience of working to SFG20

Maintenance Engineer x3

Skills & Knowledge • Ability to read, understand and work to schematic and layout diagrams. • Ability to use multiple CAFM (computer aided facilities management). • Organised and process driven. • Good communication skills. • Able to work to firm deadlines. • Flexible and able to adapt to various challenges and sensitive situations.

Plumber

• Results driven and committed to achieving goals. • Attention to detail & impeccable record keeping.

Electrician

Personal Qualities • Commitment to the vision and values of The Children’s Trust. • Flexible and ‘can do’ attitude to competing commitments in workload. • Highly motivated and reliable. • Ability to cope working in a demanding environment.

FURTHER INFORMATION

Our current situation Similar to many healthcare organisations, the Trust is working through turmoil and uncertainty and has been dealing with multiple challenges. These have included: • The Covid pandemic, which had an impact for an extended period due to the complex clinical needs of the many of the vulnerable children in the Trust’s care. • Challenges with recruitment and retention of nursing and care staff, resulting in closed beds, which has impacted on income. At the same time, the Trust is experiencing increased people costs and inflation is impacting on other cost categories. To address these challenges we have instigated an 18-month recovery plan and Phase 1 is in progress. This includes a restructuring of the overall workforce which has led to a c15% reduction in the headcount, restruc- turing of the service delivery model, re-financing, which has included a loan from Charity Bank, reviewing pricing and negotiating with funders, reducing cost and cutting back on operational and capital expenditure. Despite these challenges recent CQC and Ofsted inspections and monitoring visits continue to be extremely positive and the outcomes delivered for children and young people are extraordinary. The standards and quality of care and support remain exceptionally high.

Safeguarding

Equality and Diversity

Our Promises

The Children’s Trust is committed to safeguard- ing and promoting the welfare of children and we expect all staff to share this commitment. Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabili- tation of Offenders Act 1974 (Exceptions) Order 1975 (as amended) and as such, are subject to an Enhanced DBS check. Successful appli- cants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks. The amendments to the Rehabilitation of Of- fenders Act 1974 (Exceptions) Order 1975 (as amended) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employ- ers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

At The Children’s Trust we recognise how im- portant it is to have leadership that reflects the children, young people and families that we sup- port. We also recognise that staff, comprised of a range of skills, backgrounds and experiences will help us to better understand the needs of those we support, and how we can best represent their interests. We, therefore, particularly welcome ap- plications from disabled people, individuals from diverse ethnic backgrounds and those from other under-represented groups. The Children’s Trust is committed to achieving equity, diversity and in- clusion (EDI) across all levels of the organisation. For further information, see here.

Our Promises capture our strengths and aspirations. They guide the way we act, interact and come together to achieve our goals. The journey we took to reach our Promises has been an important one. A highly collab- orative and iterative process that has seen each word shaped by our people – our volunteers, employees, partners, trustees, and suppliers. Perhaps most importantly, at the core of this process are our children, young people, and their families. This journey has given us a critical opportunity to give chil- dren and young people a voice. As a result, our Promises have been genuinely enriched by them. That’s because how we work and carry out our role is as important as what we do, and that’s why as part of The Children’s Trust, we all need to live by our five Promises.

For a briefing discussion, please contact our appointed recruitment partners Jane Schofield (jane.schofield@mrgglobal.com) or Stephanie Howe (stephanie.howe@mrgglobal.com) at MRG. Applications, consisting of a CV and supporting cover letter outlining a rationale for applying for the post, should be sent to jane.schofield@mrgglobal.com. APPLICATION PROCESS

The closing date for applications is Sunday 15th December 2024.

MRG interviews are scheduled for w/c 9th December (for suitable applications made prior to the closing date) and w/c 16th December 2024.

First Stage Interviews with The Children’s Trust are scheduled for Monday 23rd December 2024.

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