IITD National Learning & Development Conference 2022

Our theme this year is Reimagining Learning in the New World of Work: CURIOSITY, CHAOS & CONNECTION. See our full agenda and list of insightful speakers. Thank you for joining us.

Welcome Note

Good Morning

Welcome to the IITD National Learning & Development Conference 2022. Our theme this year is Reimagining Learning in the New World of Work; CURIOSITY, CHAOS & CONNECTION. Through this lens, we’ll consider how we, as Learning & Development professionals, should innovate, lead and transform ourselves in the changing learning landscape as we move from an old to a new paradigm. The current environment presents a unique opportunity for Learning & Development professionals to play a leadership role by spearheading their organisations’ strategic response to the changing future of work. A key challenge for Learning & Development leaders in this regard is managing the tension between meeting current skills requirements and enabling the workforce of the future.

Throughout the day, we will be discussing how organisations can future proof their L&D programmes through taking a skills-based approach to work and work design.

We will also consider the centrality of the learning and development agenda to investor analysis and the extent to which investors assess the strength of an organisation’s leadership team and their ability to deliver. To be effective in the new context in which we are all operating, the thinking of today’s leaders must be equal or superior to the complexity of the environment and development must be continuous. We will share a different model of leadership and a framework of leadership development fit for the future of work context. With the world changing faster than ever, we will share how organisations can build a culture of curiosity and align it with individuals taking responsibility for their own learning. Finally, we will discuss how organisations can address the talent gap through changing mindsets and embracing best practice in employing and supporting people with disabilities.

Welcome Note

In developing this year’s theme, we have listened closely to our members and have gathered a panel of thought leaders from global and indigenous organisations as we challenge our assumptions and position our thinking as talent professionals for the years ahead. Focusing on the future of the Institute is an opportunity to pay tribute to all that you, our members, have achieved and to thank you, most profoundly for the work which you continue to do in setting high standards for the learning and development profession and for your continued loyalty to the Institute. Through your work you crafted a vital bridge between your organisation and its workforce that will continue to provide the talent and the capacity for growth in the future. I would like to acknowledge our thanks to our sponsor for this event, HPC and partners, Enovation, Harvest, Ibec Academy, Invisio, and The Learning Rooms, I would also like to thank our wonderful exhibitors and please use the opportunity during our breaks to visit our sponsor and exhibitor stands while you enjoy your Roffey Coffee! We know from experience that it is your participation and engagement in the sessions that make this event such a vibrant experience, so I encourage you please to continue to engage with your usual enthusiasm!

Sinead Heneghan CEO Irish Institute of Training & Development

Agenda

Registration, Networking & Exhibition

7:15AM

Welcome

8:45AM

Claire Brock – MC Gay White – IITD President David Storrs – MD HPC Global Limited

RESEARCH - Skills First: Why and How Skills should be Driving the L&D Agenda This session will consider how organisations can future proof their L&D programmes through a skills lens • Towards an emerging skills-based approach to work • How organisations are experimenting with skills and work design • Exploring skills-first approaches to HR and L&D Professor David Collings, Professor of HRM & Associate Dean for Research, DCU Professor John McMackin , Work, Psychology & Strategy, DCU Business School PANEL - Reimagining Learning in the New World of Work This panel discussion will centre around the big challenges and opportunities that face learners, organisations and learning professionals as we look forward to a challenging and exciting future As the world is changing at an accelerated pace, L&D must anticipate the emerging workforce trends and respond with initiatives that engage, support, grow, develop, attract, and retain talent in a more complex hybrid world. Brid Horan, Chancellor at DCU, Independent Chair and Non-Executive Director Brian Murphy, Head of Employee Skilling, Microsoft Claire Doody, Founder and Principal Consultant, Work in Motion

9:00AM

9:50AM

Agenda

10:40AM

NETWORKING - Coffee & Exhibition In association with Roffey Park

11:15AM

PANEL - How is the Talent Agenda Influencing Investors’ Decisions?

KEYNOTE - Leading People with Purpose Today’s complex problems and challenges can no longer be tackled with the narrowly-focused, unconnected thinking of the past. In fact, complexity and uncertainty is growing much faster than leader capability. Oversimplified and fixed models of leadership and We are consistently told that our people are our most valuable assets, and that people are central to delivering the organisation’s strategy. But does this really matter to investors? When making decisions about investing in an organisation, to what extent do investors assess the strength of an organisation’s leadership team and their ability to deliver? Stuart Woollard , Co-Founder, The Maturity Institute Ian Curtin, Consulting Principal, Ogilvy Consulting Georgina Murphy phd, Senior Investment Manager, Irish Strategic Investment Fund leadership development do not acknowledge the inherent complexity of human behaviour and the context within which this behaviour occurs. To be effective in this new context, the leader’s thinking must be equal or superior to the complexity of the environment and development must be continuous. In this session, we will cover a model of Adaptive Leadership and a framework of Leadership Development fit for the future of work context.

12.00AM

Marianne Roux – Director, Roux Consulting

NETWORKING LUNCH Roundtable Networking & Discussions

12:45PM

Agenda

ALL WILL BE REVEALED!

2:15PM

KEYNOTE - So much potential!

2:30PM

According to the World Health Organisation, fifteen percent of the world’s population have a disability. That’s a billion people. Organisations often miss out on so much talent by mistaken assumptions and/or unconscious discomfort when engaging with people with disabilities. Talented people are often overlooked, not just by physical barriers but also attitudinal barriers. Changing mindsets could mean a lot of job vacancies filled. Research shows that organizations that embrace best practice in employing and supporting people with disabilities, outperform their peers. In these days of almost full employment, enlightened organisations are already recognising and tapping into this talent. Lily Collison –Program Director, Gillette Children’s Healthcare Press, Author Spastic Diplegia–Bilateral Cerebral Palsy; Co-author Pure Grit: Stories of Remarkable People Living with Physical Disability

KEYNOTE - The Curious Advantage

3:10PM

What is the role of Curiosity to navigating some of today’s tensions and pressures? What are the benefits of curiosity and how can I use it to my advantage? How can I drive my curiosity and how can it help me to manage Unease and Uncertainty? With the world changing faster than ever, how can I be ready? How do organisations build a culture of curiosity and align it with individuals taking responsibility for their own learning? Simon Brown – Author, The Curious Advantage & Chief Learning Officer, Novartis

Closing Remarks

3:55PM

Sinead Heneghan, CEO IITD

FINISH

4:00PM

Speakers

Claire Brock Conference MC

Working in broadcasting for over 20 years, Claire Brock is an experienced news presenter, interviewer and moderator. As an engaging and enthusiastic journalist with a wide knowledge of current affairs, Claire is a presenter on Virgin Media News, where she has fronted the channel’s nightly news and current affairs programme, The Tonight Show. Claire holds a Journalism degree from DCU.

Gay White President IITD

Gay White assumed the Presidency of the IITD earlier this year at a very exciting time for the Institute building on the strategic work which has been underway over the past two years. Gay is an organisational psychologist with over 30 years’ experience, predominately in the financial services and education sectors, and specialises in the development of individuals, teams and organisations. She has served on the Council of the IITD since 2016 and contributes her wealth of expertise to the Institute’s agenda through her own work as a chartered psychologist and her strategic contribution to a number of universities, including DCU and DBS

David Storrs Managing Director, HPC

For the past 21 years, David Storrs has led the HPC team as they have partnered with clients to create a high-performance culture that has a positive impact on business growth and personal development. Key to HPC’s success is the ability to combine the latest research in behavioural change, learning design and transfer with their team’s commercial experience – to create solutions that deliver impact and results. Our conference sponsor, HPC provides a competitive advantage for businesses through bespoke people development solutions. For 40 years, HPC has engaged with senior leaders and L&D teams to help identify the challenges they face and deliver tailored solutions that instil behavioural change. Across diverse sectors in Ireland, the UK and globally, HPC works with senior leadership teams, emerging leaders, frontline managers and graduates to build capability, provoke new ways of thinking and encourage new positive behaviours.

Speakers

Sinead Heneghan CEO IITD

Sinead leads the team to develop a high value member offer and the strategic alliance of the IITD with all stakeholders. She has led the Institute’s strategic development work and has overseen research and engagement with members to inform the ongoing development of the member offer and continuous professional development opportunities for practitioners. She has vast experience with individuals, corporates, further and higher education providers and state agencies and has represented the industry in an influencing and advocacy role for many years. David previously held faculty positions at the University of Sheffield and National University of Ireland, Galway and visiting positions at King’s College London, Nanyang Business School in Singapore and Cornell University as a Fulbright Scholar. He is a leading international expert on talent management, global mobility and the future of work. He has consulted with many of the world’s leading firms on these issues and has been named as one of the most influential thinkers in the field of HR years by HR Magazine on five occasions. His work has been published in leading academic and practitioner outlets including Harvard Business Review and MIT Sloan Management Review. David Collings Professor of HRM & Associate Dean for Research at Dublin City University Business School. John is an Assistant Professor in HRM and Organisational Behaviour at DCU Business School and Chairperson of the School’s Executive MBA Programme. He previously held the position of Director of Executive and International Education at the School. Prior to his association with DCU John enjoyed a successful banking career in Dublin, London and New York, and later developed a successful HR consulting business based in Dublin. John’s research has been published in major journals including MIT Sloan Management Review and the Academy of Management Review. Professor John McMackin In HRM and Organisational Behaviour at DCU Business School

Speakers

Brian Murphy Senior Director, Employee Skilling, Microsoft

Brian joined Microsoft in March 2022 where he leads global internal efforts to re-imagine career development through the power of skills and a pervasive learning culture. Career and skills development will be critical in helping Microsoft deliver on its mission to empower every person and every organization on the planet to achieve more. Previously, Brian was the Global Head of Learning & Enterprise Capabilities at AstraZeneca from 2019 to 2022. He led a CEO- sponsored Learning Transformation programme, built a new Enterprise Learning team, and led the implementation of a new approach to Performance Development. This coincided with a key moment in the company’s history as it sought to provide a global vaccine for COVID19. Brian Started his career at the global Bank, Citi, where he held a number of regional and global HR Director roles. From 2014 to 2019 he was the Head of Learning and Leadership Development for Citi in Europe, Middle East and Africa.

Brid Horan Chancellor DCU and Non-Executive Director

Brid is an independent Non-Executive Director experienced in executive roles and on public and private boards. Currently Chair of Nephin Energy, Director of PM Group, Chancellor of Dublin City University and Governing Authority Chair and Chair of the Irish Cancer Society. Brid was ESB Deputy Chief Executive until 2014, has served on the boards of IDA Ireland, FBD Holdings plc and National Pensions Reserve Fund and as inaugural Co-Chair of Balance for Better Business. She is an Actuary, Chartered Director and Fellow IOD.

Claire Doody Founder of Work In Motion

Claire is founder of Work in Motion, a consultancy that helps organisations to make work better through thought partnership, collaborative learning experiences and consulting. Prior to this, she led the global “How We Work” initiative at Twitter, set up Uversity, a creative education initiative, and has held senior L&D roles in technology, consulting and academia. She has a BA in Business and Politics from Trinity College Dublin, a Postgraduate Certificate in Coaching Practice from Oxford Brookes University, a Future of Work qualification from London Business School and an Integral Facilitator qualification from Ten Directions.

Speakers

Georgina Murphy PhD

Georgina is a Senior Investment Manager for the Ireland Strategic Investment Fund (ISIF), a sovereign development fund with a unique mandate to invest on a commercial basis in a manner designed to support economic activity and employment in Ireland. She leads life science investment for the ISIF, covering Limited Partnership commitments to a portfolio of life science venture funds and direct equity investment, where ISIF seeks to provide patient capital to scaling Irish businesses. Georgina has extensive experience in the commercialisation of innovative technologies and has worked for Enterprise Ireland, private Life Science companies and Research Institutions, including Dublin City University and Partners Healthcare in Boston, where she led technology licensing, co-development deals and spin- out company creation. Prior to joining the ISIF, Georgina led life science investment for the University Bridge Fund at Atlantic Bridge. Georgina holds a BSc in Pharmacology and a PhD in Neuropharmacology. She holds a Diploma in Intellectual Property and Technology Law and completed the Chartered Director Programme at the Institute of Directors Ireland.

Ian Curtin Ogilvy Consulting Principal

Ian works with clients in Ireland and across EMEA on culture, organisation design, and people and behavioural change. He has over 16 years of experience working on business transformations across a range of sectors. During a career spent both in industry with global ICT services company BT and in consulting, Ian has led and delivered numerous transformation programs including strategic change, organisational strategy & design, culture assessment and evolution, and digital enablement to support technology investment. He has worked with global clients, large Irish businesses, and a range of Irish government agencies and departments.

Speakers

Stuart co-designed the OMINDEX® organisational health diagnostic, pioneering work in linking human ‘intangibles’ (e.g. corporate culture, governance, human capital, and management systems) to company value and risk. This work has integrated Organisational Maturity’ into company valuation and strategy providing a critical bridge between the corporate and investment communities. Stuart has published research on human capital in international mergers and acquisitions, on the management of people in global contexts and has co-authored “The Mature Corporation – a Model of Responsible Capitalism” (Cambridge Scholars Publishing). He was appointed an Innovation Fellow at King’s College London in 2010 and established King’s and Cornell University executive programs on global human governance. Stuart was previously part of the international leadership team at E*TRADE Financial and UK Managing Director, and led advisory businesses, both independently and at Arthur Andersen. Stuart is a regular conference speaker and teaches on executive and graduate education programmes. He studied Economics and Politics at the University of Warwick. Stuart Woollard Managing Partner Organisational Maturity Services LLP

Justin Kinnear Head of Research at HPC

His passion for people development and his ability to inspire makes him a key member of HPC’s facilitation and coaching teams. His work with HPC focuses on the development of a high performance culture for clients through the design and delivery of bespoke people development solutions. As well as his extensive research and facilitation experience, he is an author and conference presenter. Justin has a BSc in Engineering from Trinity College Dublin and an MBA from Henley Management College. Prior to moving into L&D, Justin spent his early career as an engineer with IBM, before progressing to roles as Head of L&D at IBM and Britvic.

Speakers Speakers

Marianne has 30 years’ global experience as an HR Executive, Future of Work Strategist and Professor of Leadership. She holds a Masters degree in HR and Organisational Psychology and is completing her PHD in Leadership in the Future of Work context. She currently runs Roux Consulting, a global niche consulting firm based in Dublin, Ireland and teaches regularly at Business Schools around the world. She has worked for PWC, Accenture, Deloitte and Mercer and has held two HR Director roles in two countries at Woolworths Food South Africa and Cricket Australia. In his day job, Simon is leading the strategy for Novartis to ‘Go Big on Learning’ in support of the company-wide culture transformation to become ‘Inspired, Curious, and Unbossed’. She has recently published a book on Adaptive HR and a Personal Agility reflection journal: Knowing Your Superpowers is the Key to Your Success in a changing World and she is featured in Maturing Leadership: How Adult Development Impact Leadership. She was chosen as one of 52 Inspirational women at work in South Africa in 2004, one of 20 Female Entrepreneurs by Management today in 2011 in Australia and in 2015 she won the excellence in NFP consulting award from the Worldwide Who’s Who. Before Novartis and Lloyds, he led the UK Learning Strategy offering at Accenture, and co-founded one of the UK’s leading e-Learning companies, BrightWave. He has worked with leading global organisations including Microsoft, HSBC, Barclays, BP, Canon and PwC Marianne Roux Director Roux Consulting Simon Brown co-author of The Curious Advantage With a background in science, Lily’s 30+ year career included senior management positions in industry and education. Upon retirement, she wrote Spastic Diplegia–Bilateral Cerebral Palsy in conjunction with senior medical staff at Gillette Children’s Hospital in Minnesota. Lily co-authored Pure Grit: Stories of Remarkable People Living with Physical Disability with Kara Buckley, Senior Advisor to the U.S. Olympic and Paralympic Committee. Pure Grit tells the stories of nineteen people across the globe, who grew up with physical disability and are living and thriving in diverse fields. Proceeds from both books, available on Amazon, go to research. Lily now works as Program Director, Gillette Children’s Healthcare Press. Lily Collison Program Director, Gillette Children’s Healthcare Press Simon is Co-Author of the international best-selling book The Curious Advantage and co-host of the popular Curious Advantage podcast. He is also Chief Learning Officer for Novartis, a leading global medicine company based in Switzerland. In 2020, Simon and the Novartis team received recognition by being awarded with the Chief Learning Officer Gold Award for Learning Strategy, building on Simon’s previous Silver Award for his learning transformation work at Lloyds Banking Group. In 2021, Novartis’ commitment to learning was recognised in the ATD BEST Awards as the #3 company globally, for success in talent development.

Thank you to our Sponsor

hpc @WeAreHPC

HPC provides a competitive advantage for businesses through bespoke people development solutions. For over 37 years, they have unleashed the true potential of individuals and teams to enable high performance behaviours that drive commercial success.

WeAreHPC.com info@wearehpc.com Belfast +44 28 9066 3080 | Dublin +353 1447 0594

Thank you to our Exhibitors

T hTahnakn ky oyuo ut ot o uoru Pr aPrat rntenresr s

The Learning Rooms @thelearningrooms

The Learning Rooms is a digital learning services company that helps organisations deliver technology-based training solutions. We design, build and deliver engaging online learning experiences that deliver key skills through active engagement and experiential learning.

We also provide eLearning consultancy, training and supports for your L&D team on their eLearning journey.

hello@thelearningrooms.com

01-2974070

thelearningrooms.com

IBEC Academy @ibecacademy

Ibec Academy offers innovative and dynamic courses designed to further support organisations adapt and thrive in the changing world of work. Ibec Academy is one of Ireland’s leading providers of premium management development programmes for over 30 years. Investment in human capital is the cornerstone to ensuring workforces are equipped with high quality skillsets that are so crucial to sustaining the country’s long-term national productivity and economic competitiveness. The evolution of the Ibec Academy supports businesses to adapt to this change. The Ibec Academy offers programmes that address the most salient trends that are now shaping the future of work and the top management topics and challenges in areas such as remote and hybrid work, leadership and managing people, environmental, social & governance (ESG), strategy, innovation, diversity & inclusion, and employee wellbeing. With its deep understanding of Irish business and industry and its strong partnering culture, the Ibec Academy delivers impactful learning by bringing real-world application and emergent thinking to its Management, Employment Law, Industrial Relations, Occupational Health & Safety, Human Resource Management, Executive Development, Strategy and Innovation programmes.

www.ibecacademy.ie

ibecacademy@ibec.ie

Thank you to our Partners

Harvest @harvest

Our team of learning specialists and innovators are dedicated to transforming workplace learning by building world-class learning experiences for our clients that include digital delivery approaches. We are Ireland’s foremost people development consultancy with almost 40 years’ experience in leadership and people development, talent strategies, team development, business and sales team development, executive coaching, and in-house mentoring panels. Our blended delivery approach consists of facilitator-led learning, self- directed learning, and peer learning. We place significant emphasis on context. All of our tailored learning solutions will positively impact individual, team and organisational challenges and growth needs.

Please contact us if you would like more information about us or how we can help you, your people, or your organisation.

hello@harvest.ie

+353 (1) 4974622

www.harvest.ie

Invisio @invisio

For over 20 years our team of experienced Organisational and Learning & Development professionals and coaches have been unleashing potential in teams and individuals in a wide variety of public and private sector organisations in Ireland and across the Globe. We offer deep expertise in learning solutions, coaching (teams and individuals) and facilitation and get real results by engaging the hearts and minds of your people. Together with you we bring about new ways of thinking and working so that your organisation can thrive and grow, in line with your strategy. Email learning@invisio.ie to start a conversation.

learning@invisio.ie

invisio.ie

T hTahnaknykoyuotuo to uor uPraPr tanret nr se r s

Enovation @enovation

Enovation is working with L&D teams worldwide to build the next generation of learning and talent solutions. Enovation’s Learning Engagement Framework works with any LMS, not just the ones we supply. Our client portfolio ranges from enterprises of varying sizes to government to NGOs. By focusing on people and outcomes, we create a platform for personal and organisational success through learning. Learn more about Enovation / enovation.ie

Contact us at info@enovation.ie and follow us on LinkedIn and Twitter.

info@enovation.ie

enovation.ie

Media Partner

The Sunday Times/The Times @ thesundaytimes

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Look no further. Connect with us. Transform your future.

Big change offers great opportunity. As you step forward, the need for new leadership and management skill sets and an even stronger coaching and collaborative mindset is already upon you. At Roffey Park Institute we hear your call. The change and transformation agenda. The need for managers to connect and empower teams to perform. For colleagues to become stronger business partners and internal consultants. Critical thinking and decision making at speed will be crucial to the organisational task ahead. Relearning working and reworking learning will be imperative. At Roffey Park Institute we can help unlock your and your organisation’s potential. With our partnership approach we can deliver tailored solutions to realise organisation goals.

Together we can make a difference. Let’s talk.

www.roffeypark.ac.uk +44 (0)1293 854042 hello@roffeypark.ac.uk

Celebrating success in innovative learning and development initiatives

CURIOSITY IN A CHAOTIC WORLD .

In a world of change and chaos, HPC's Kevin Hannigan explores how curiosity might see us through.

In perhaps his most self-effacing quote, Albert Einstein is reported to have said “I have no special talents. I am only passionately curious”. For those of us lacking Einstein’s gifts, this quote brings great hope but also shines a light on an often under-valued trait: that of curiosity. In a chaotic world dominated by individuals loudly claiming to have answers and telling us what the future will bring, perhaps we need to celebrate the people asking questions and those intent on understanding the world a little more. Where opinion and discourse feel even more polarised than ever, surely we should be spending more time seeking alternative perspectives. How do we deal with the challenges we face and how do we find new solutions that may solve some of our current problems?

When we are curious, we view tough situations more creatively.

Harvard Business Review

ooking at where the world is now, it is hard not to think that it is in chaos. Unprecedented technological change, political instability, war on the borders of Europe, a global grain L crisis, financial instability and climate change are now part of our daily discourse. This sense of chaos is no different in the world of business where social, political and technological changes are exacerbated by post-pandemic pressures and the phenomena of the “great resignation” and “quiet quitting”.

Our brains are hardwired to be curious. Research from Berkley shows that we are rewarded for curiosity by dopamine, which is released in the face of a new experience. Other research shows that curiosity is associated with higher levels of positive emotions, and greater psychological well-being. It may be the case that people who are already happier tend to be more curious, but since novelty makes us feel good through the release of dopamine, it seems possible that it works both ways. Curious people also seem not only to do better at work through greater enjoyment, but also to have a greater ability to concentrate. It also appears that a number of organisations take great steps to hire curious individuals and to hardwire curiosity into their practices. Companies such as Google and IDEO have designed their hiring practices to identify the curious and Pixar has developed an approach to idea generation called “plussing” that involves building on ideas without using judgmental language. Instead of rejecting a sketch, for example, a director might find a starting point by saying, “I like Woody’s eyes, and what if we…?” Someone else might jump in with another “plus”. This technique allows people to remain curious, listen actively, respect the ideas of others, and contribute their own. Listening to the scientific research, the case for curiosity is compelling: Curious people are more likely to expand their social circles and the outcome of meeting people from different backgrounds with different perspectives is, unsurprisingly, greater empathy. Todd Kashdan took his research one step further and found that people were rated as warmer and more attractive if they showed real curiosity in a social exchange. This implies that demonstrating curiosity towards someone is a great way to build your closeness with them. However, this isn’t just about building closeness for its own sake. Research from Dr Jodi Halpern has shown that when doctors are genuinely curious about their patients’ perspectives, both report less anger and frustration, make better decisions, leading to better patient outcomes. If all this wasn’t enough, the habit and practice of curiosity also appears to strengthen our social fabric. This is the Lorenz “Butterfly Effect” where the flapping of a butterfly’s wings in Brazil can cause a tornado in Texas. In a complex, even chaotic world, we may not be able to control or even determine how a complex system evolves, but we can control the choices we make that determine the conditions the system faces. Our hardwired sense of curiosity, which has served us for millennia, may turn out to be the trait that we didn’t realise we needed for this era. In chaos theory, small differences in initial conditions can yield widely diverging outcomes rendering long-term prediction of their behaviour impossible.

Asking questions and being curious every day can fuel both personal and professional growth and propel us to success. A curious mindset and relentless questioning will lead you down a path of discovery, creativity, innovation, and growth.

Todd Kashdan

HPC has been providing people development solutions for 40 years. We partner with clients to create a high- performance culture that has a positive impact on business growth and personal development. Kevin works with clients to develop, deliver and evaluate bespoke solutions that drive performance across their business.

Kevin Hannigan

Head of Talent Consulting at HPC

kevin.hannigan@wearehpc.com

Delegates List

Mary FitzGerald Adam Flanagan Maria Owens Tara Farrell Denne Cathy Barron Prof David Collings Prof John McMackin Barry Mulcahy Helena McCanney Conor Galvin George Thomson Niall Horan Darren Martin Niamh Barry Mark Melia Mary O’Hara Deborah Couëdelo Vaida Holohan David Kerrigan Amanda Kirk Clare Power Anne Martin Mary Lynch Helen Mc Mahon Lynda Bradley Gianfranco Bolognese Deirbhrin Hanratty Robyn Cosgrove Mary Meaney

Sarah Dillon Diane Morrow Tom Hennessy

DPER DPER DPER DPER DPER

Accenture Aflac

Alive Coaching Alive Coaching Alive Coaching Allianz An Post Arthur Cox

Neil O’ Brien Kevin Cullen Ruth Bishop Christina Mandrusiak Caroline Lynch Clodagh Geary Marta Borkowska Sinead McCarthy Emma Jayne Bowen Aileen O’Driscoll Brendan Keating Brendan Lyon Kesiena Ebenade Cezary Kujawski Carol Mannion Catherine O’Rourke

Dublin City University Dublin City University

Dublin City University (DCU) Dublin City University (DCU)

Aspira Aspira Aurion Learning Aurion Learning, ByteKast Client Service Executive BioMarin Brendan Keating Brendan Lyon Photography BT Sourced ByrneWallace LLP Carol Mannion Learning Castleknock Hotel CCPC

EA Ireland EA Ireland EA Ireland EA Ireland Eason Enovation Enovation Enovation Enovation Enovation

Katy Graham Sharyn Rowat Sabrina Bazzan Bríd Horan Bernadette White Emer Hall Sean White Indre Matiukaite-Butkevice Pauric Martin Shane Burke Cara Ryan Aodhána O’Farrell-Byrne John Purcell Karen Doherty Maria Patterson Sean Delaney Eoin Kelly Colette Cotter Catherine Vaughan Buckley Iain Beresford Toma Stonyte Fiona Whitelaw Carla Atkinson Aine Doyle Ffion Jones Audrey Johnston Walsh Celine O’Dea Georgina Murray Ciaran Boyle Ciara Feeney Dr Margaret Heffernan Evyn Freedman Sarah Reeves Catherine Egan Jennifer Flood Michelle Mullen John Kilroy Patrick Howard MK Andersen Derek Tierney Amy Flynn Jennifer McCormick Aoife O’Sullivan Yvonne Conway Lee Desborough Ruth Jephson Monika Florczyk Ashley Sands Helen Devlin

Enterprise Ireland Enterprise Ireland Enterprise Ireland Enterprise Ireland Enterprise Ireland Enterprise Ireland Enterprise Ireland Enterprise Ireland Enterprise Ireland Enterprise Ireland Enterprise Ireland Enterprise Ireland

Central Bank of Ireland Central Bank of Ireland Chancellor DCU

Citco Citco Citco Citco Citco Citco Citco Citco Citco Citco

Sarah Coughlan Olivia Jackman Maria Travers Sinead Scott Alison Duffy Sarah Stapleton Noreen Gleeson Sarah Kingston Patricia McGuire Janet Adeniran Kieran Lane Brian Rudkins Dylan Ward Joe Boyne Orla Maher Joe Boyne Paul Kavanagh Pablo Caillaux Cathal Heaslip Gerard Walker Orlaith Carmody Lily Collison Claire Kerwick Katie Morrissey Rose Hogan Deirdre Dolan Michael OBrien Barbara Robinson Jeanette Gill Ledi Hoxha Kathleen Halligan Fiachra Driscoll John Fitzgerald Liam McDonnell Ronan Myler Nicola O’Neill Aoife Coonagh Eamonn Eaton Ailish Reid

ESB ESB ESB ESB ESB ESB ESB ESB Eversheds Sutherland LLP

Clúid Housing Clúid Housing Clúid Housing Clúid Housing Clúid Housing

Cobblestone Learning Cobblestone Learning Colette Cotter Competition & Consumer Protection Commission

Expleo Academy Expleo Academy

Fastlane Audio Visual Fastlane Audio Visual Fastlane Audio Visual Fastlane Audio Visual Fastlane Audio Visual Fexco Future Jobs-Skills-Work-Insights Gavin Duffy & Associates Gillette Children’s Healthcare Press

Cornerstone Cornerstone Communications Clinic CPM Ireland CSCL Dalata Hotel Group Dalata Hotel Group Dalata Hotel Group Dalata Hotel Group

Data Protection Commission Data Protection Commission Davy Group

Glanbia Glanbia Glanbia Glanbia Glanbia Glenveagh Properties Windenergy Ireland Green Tech Skillnet Halligan Consulting

DCU Business School DCU Business School

Depaul Depaul

Dept of Justice Dept of Justice Dept of Rural & Community Development

Harmonics Harmonics Harmonics Harmonics

Digital Learning Institute Digital Learning Institute Digital Learning Institute

DPER DPER DPER DPER

Harvest Harvest Harvest Harvest

Delegates List

Emma Mannering Amy Freeburne Imelda Gaffney Marianna Cocuzza Nicola Collins Sylvia Caldwell Jacqui Hayes Noel McDermott Joe Flynn Clíodhna O’Dea Rosane Galvao Alan Lyons Tanya Hudson Niamh McDonald Lesley-Ann Barry Sinead Redmond Jane Mulligan Zaneta Kraftova Bradley Nolan Una Fitzpatrick Cleary Nessa McEniff Linda Waters Janet Benson Ilse White Colin Higgins Michelle Flynn Katherine Rous Niamh Carroll Siobhra Disdale Ruth McElhone Dr Alison Egan Lorraine Kennedy Claire Brock Emma Crowley Grace Best Bronagh Matthews Caoimhe Keaveney Brian Murphy Patrick Whitlow Mairead Sheahan

Yvonne Quinn Aoife Donovan Lee Tony Hayes Brenda Sheridan John Ryan Robert Spencer Liz Giltrap Nicola Flynn Sinnott Leona Carroll Henry Hely-Hutchinson David Storrs Kevin Hannigan Katrina Dowling Fiona Claridge Alison McLaughlin Bob Lee Yvonne Farrell Daire Coffey Barry O’Sullivan Justin Kinnear Dan Long Veronica Hanlon Caroline Conneely Killian Aughey Evens Paddy Ryan Samantha Magee Genevieve Tracey Jenny Hayes Neil Butler Oonagh Gildea Angela Mitchell Donna Noonan Claire Madigan Ann Ryan Orla Callan Bernie McArdle Ciara Gorry Louise McNamara Marco Santaroni Siobhan Mooney Georgina Penny Catriona Bradley Mary Barr Tony Shone Karen Wall Sinead Heneghan Jackie Geraghty Joe Finegan Karen McGrath Gay White Ray Boner Greg O’Leary Shaun McDonald Suzanne Brock Peter Clarke Joan Higgins Suzanne Kavanagh Jennifer Callaghan Michael Harmer Shauna Mullen Georgina Murphy Lisa Lynn Camille Rocca Kate McCreanor Clare Looby Aleksandra Wierzbik

Irish Water Irish Wheelchair Association Irish Wheelchair Association Johnson & Johnson Jury’s Hotel

Harvest Harvest Harvest Harvest Healthy Place to Work

Keelings Keelings

Health Products Regulatory Authority (HPRA) Health Products Regulatory Authority (HPRA) Health Products Regulatory Authority (HPRA) Health Products Regulatory Authority (HPRA) Hely Hutchinson Training

Kerry Kerry Kerry Kerry

hpc. hpc. hpc. hpc. hpc. hpc. hpc. hpc. hpc. hpc. Dan Long Associates

Kinch Lyons Kinch Lyons

KPMG KPMG KPMG KPMG KPMG

L&D Skillnet L&D Skillnet Learnovate Learnovate Learnovate Learnovate

HSE HSE HSE

Liberty IT Liberty IT Law Society of Ireland

Ibec Academy Ibec Academy Ibec Academy Ibec Academy Ibec Academy Ibec Academy IDA Ireland

Lidl Ireland Lidl Ireland Mastercard Marino Institute of Education Matheson MC

IFS Skillnet Network IFS Skillnet Network Innopharma Education Innopharma Education

McCann FitzGerald McCann FitzGerald

Mercury Mercury Microsoft MSL ETB MUFG

Intuition Intuition

Invisio Invisio Invisio Invisio Invisio IRES Fund Irish Institute of Pharmacy

Peter Smith Eileen Larkin Aoife Mollin Naoise Blake John Mulreid Claire Minchin Liz Shouldice Jane Eames Jodie McGriele Will Fitzgerald

MyCareerPath.ie MyCareerPath.ie

Naoise Blake Training & Development Naoise Blake Training & Development National Broadband Ireland

Irish Institute of Training and Development Irish Institute of Training and Development Irish Institute of Training and Development Irish Institute of Training and Development Irish Institute of Training and Development Irish Institute of Training and Development Irish Institute of Training and Development

National Lottery National Lottery National Lottery NCBI

Novartis Novartis Novartis Novartis

Darren Galvin Mirjam Neelan Simon Brown Laura Gormley Peter FitzPatrick Jenny Flatley Jen Martin Emma Rowan Angela Gallagher Katie Moore Jennifer McCluskey Tony Dolan Ian Curtin Siobhan Gaffey Maria Owens Rachael Gleeson Susan Clarke Mairead Emerson

Irish life Irish life Irish life Irish life Irish life Irish life Irish life Irish life Irish life Irish Strategic Investment Fund

NSAI NSAI NSAI NSAI

NTMA NTMA NTMA

Office of Public Works Office of Public Works Ogilvy Consulting

Irish Times Training Irish Times Training Irish Times Training Irish Times Training

One Learning One Learning One Learning One Learning One Learning

Irish Water Irish Water Irish Water

Aaron Canty Anna Coffey

Delegates List

Keith McCarthy Stuart Woollard Annie Scaife Marie Ferris Clare Madden Michelle O’Connor Martina Clinton Deirdre Keary Kevin Redmond Arlene Coyle Steven Purcell Andrea Murphy Laura Mulqueen Alan Morgan Audrey Corcoran Alan Reilly

Mairead Emerson Graham Rushe Cormac McCanney Tara Farrell-Denne Cathy Barron Adrian Reynolds Ger Hiney Toni Pettit Carol-Ann Smith Jim O’Brien Darragh O’Sullivan Robyn Brennan Scorr Aveen Batt Brian Coleman Mary FitzGerald Una Healy Sarah Phillips Alanna Donnelly Federico Arca Henon Sheila Curtin Declan Farrell Freda Mc Geough Lory Manrique Mairéad Mulcahy Dr. Mary Collins Niamh O’Malley Suzie Thompson Dr Arlene Egan Ciara Halloran Nina Tomeba Marianne Roux Robert Scanlon Tom Sharry Carol McCarthy Charlie O’Reilly Gwen Doyle Ashleigh McGuirk Aoife Allen Nicola Kingston Margaret Farrelly Tracy McDonald Stephen Maxwell Margo Finnegan Karina Browne Ann-Marie Herbert Alex Fisher Kevin Fitzgerald Jane Signorelli Martina Maloney Ruaidhri McSharry Roberto Wachholz Sheila Quinn Ruth Jephson Richard Kelly Jean Brennan Pablo Lopez Alonso James Gaffney Naomi Garrney Nicola Carroll John Hannaway Ryan McInnes Ann Mulholland Rosemarie Carroll Sarah Flynn Lisa Mulhaire Alan O’Hare Luke Murphy

One Learning One Learning One Learning One Learning One Learning One Learning One Learning Oneview Healthcare Opnflo People Partners Limited

The Learning Rooms The Maturity Institute Think People Consulting

Thrive Coaching & Development Thrive Coaching & Development

Tourism Ireland Toyota Ireland Transitions Tribal

UCD Professional Academy UCD Professional Academy UCD Professional Academy UCD Professional Academy UCD Innovation Academy UPMC Version 1 VHI VHI Vicki Nicholson & Associates Ltd

Permanent TSB Permanent TSB Permanent TSB Permanent TSB Picutres in Motion Department of Public Expenditure & Reform PM Group

Kathryn Keogh Ashling Grimes Vicki Nicholson Siobhan O’Shaughnessy Lisa Mc Goldrick

PwC PwC PwC PwC PwC PwC Quest Software RCI Ltd RCSI Restaurants Association of Ireland

William Fry William Fry Woodie’s Work in Motion Zurich

Sarah Doran Claire Doody Aoife O’Shea Fiona Buckley

Roffey Park Institute Roffey Park Institute Roffey Park Institute Roffey Park Institute Roux Consulting SecureClick Sharry People Development

SOLAS SOLAS SOLAS

Sport Ireland Sport Ireland Sport Ireland Sport Ireland Sport Ireland Sport Ireland - Active Donegal Sport Ireland - Camogie Association

Sport Ireland - Cricket Ireland Sport Ireland - Cycling Ireland Sport Ireland - FAI

State Street State Street

Sun Life Sun Life Sun Life

SURESKILLS SURESKILLS Teagasc Communications Clinic

The Courts Service The Courts Service The Courts Service The Courts Service

The Insurance Institute of Ireland The Insurance Institute of Ireland

The Learning Rooms The Learning Rooms The Learning Rooms The Learning Rooms The Learning Rooms The Learning Rooms

Table Plan

Table 1 Q1

Table 6 Q1

Learning Rooms

IITD

Tara Farrell Joe Flynn Freda Mc

Denne OneLearning

Emer Hall

Citco

Kerry

Helen Devlin

Dalata Hotel Group

Geough PwC State Street

Evyn Freedman

Depaul

Ann-Marie Herbert

Henry Hely-Hutchinson

Hely Hutchinson Training HSE. NQPSD, QPS Education National Broadband Ireland

Annie Scaife

Think People Consulting

Killian

Kevin Redmond Arlene Coyle Janet Benson

Tribel

John Mulreid Tony Dolan

UCD Academy

Office of Public Works

Learnovate @ Trinity College Dublin

Ger Hiney

One Learning

Table 2 Q1

Table 7 Q2

Learning Rooms

Enovation

Clare Power Aaron Canty

Enterprise Ireland

Neil O’ Brien

Alive Coaching

Irish Water

Kesiena Ebenade Cezary Kujawski

BT Sourced

Siobhan Gaffey Lisa Mc Goldrick Richard Kelly Claire Kerwick

OneLearning William Fry Courts Service

ByrneWallace LLP

Indre Matiukaite-Butkevice Citco Eoin Kelly Cobblestone

Learning

Glanbia

Monika Florczyk

CPM Ireland

Lisa Lynn

Irish Times Training

Ffion Jones

Dalata Hotel group

Evyn Freedman

Depaul

Table 3 Q1

Table 8 Q2

Learning Rooms

HPC David Storrs

Mary Meaney Luke Murphy

Enterprise Ireland Connacht Rugby Johnson & Johnson National Lottery OneLearning DPER

Carla Atkinson Citco

Fund Services

Robyn Cosgrove Darren Martin Sarah Kingston Patricia McGuire Katie Morrissey Will Fitzgerald

Enterprise Ireland

Marianna Cocuzza

Electronic Arts

Liz Shouldice Maria Owens

Eversheds Sutherland LLP Expleo Technology Ireland Ltd

Mairéad Mulcahy Marianne Roux

RCI Ltd

Glanbia Novartis

Roux Consulting Michelle Mullen Dept of Rural & Community Development

Table 4 Q1

Table 9 Q2

HPC Bob Lee

HPC Daire Coffey

Deirbhrin Hanratty

Enterprise Ireland White Consulting

Pauric Martin Lara Collier

Citco

Gay White Gay

Enterprise Ireland

Ray Bonar

BonarHRD BioMarin

Donna Noonan Mairead Emerson Tanya Hudson Emma Crowley

IS Skillnet

Aileen O’ Driscoll

Public Expenditure and Reform

Sharyn Rowat

Central Bank of Ireland Dalata Hotel Group

KinchLyons

Aine Doyle

McCann FitzGerald Naoise Blake Training Digital Learning Institute

Emma Mannering

Irish Water

Aoife Mollin John Kilroy

Table 5 Q1 Mary Lynch Alan Morgan Robert Scanlon Joan Higgins Amy Freeburne Liz Shouldice Veronica Hanlon Carol-Ann Smith

Table 10 Q2

HPC Fiona Claridge

IITD

Gwen Doyle Sheila Quinn

SOLAS Teagasc

Enterprise Ireland

UCD Innovation Academy

Martina Clinton Toyota Ireland Siobhan O’Shaughnessy William Fry Niamh Barry Eason Kevin Cullen Alive Coaching Sylvia Caldwell Keelings Kevin Fitzgerald Sun Life

SecureClick

Irish Life

Irish Wheelchair Association

National Lottery

HSE

Opnflo

Susan Clarke

Onelearning

Table Plan

Table 11 Q3

Table 16 Q5 Helen Mc Mahon George Thomson

Enovation

Harvest

Enterprise Ireland Electronic Arts (EA)

Lee Desborough Ashley Sands Celine O’Dea John Fitzgerald Robert Spencer

Cornerstone OnDemand

CSCL

Cathal Heaslip

Fexco

Data Protection Commission

Una Healy

PM Group

Harmonics

Clíodhna O’Dea Kerry Niamh Carroll & Siobhra Disdale Lidl Ireland Aveen Batt Permanent TSB Jane Signorelli Sun Life

HPRA

Nicola Collins Colin Higgins

Jury’s Hotel

Liberty IT

Alex Fisher

State Street

Deirdre Dolan

Glanbia

Table 17 Q5

Harvest

Table 12 Q4 Diane Morrow Noel McDermott Cara Ryan Clúid Colette Cotter Sinead Redmond Rachael Gleeson Maria Travers Jodie Mcgriele Helena mccanney Table 13 Q4

Invisio

Gianfranco Bolognese

Enterprise Ireland

Aflac Kerry

Declan Farrell Niamh O’Malley Liam McDonnell Katy Graham Claire Minchin Nicola Carroll Emily Ahern

PwC

Restaurants Association of Ireland

Housing

Harmonics

Colette Cotter

CCPC

KPMG

Premier Lotteries Ireland

DPER - One Learning

The Insurance Institute of Ireland

ESB

Irish Water

NCBI DCU

Table 18 Q5

Invisio

HPC Justin Kinnear

Caroline Lynch

Arthur Cox

Bernadette White Maria Patterson Georgina Murray Gerard Walker

Citco

Angela Mitchell Iain Beresford Georgina Penny

IDA Ireland

Clúid Housing

Citco

Data Protection Commission Future Jobs-Skills-Work-Insights

IRES Fund

Gerard Hiney

OGP

Peter Clarke

Irish Life

Toni Pettit Oneview Federico Arca Henon

Healthcare PwC Ireland

Nicola Flynn Sinnott

HPRA

Jacqui Hayes

Keelings

James Gaffney Sinead Scott Peter FitzPatrick

The Courts Service

ESB Networks

Table 19 Q6

National Standards Authority of Ireland

Invisio

Amy Flynn Ruth Bishop Sean White

Department of Public Expenditure & Reform

Table 14 Q5

HPC Bob Lee

Allianz

Citco

Barry Mulcahy Amanda Kirk Shauna Mullen Siobhra Disdale

DCU

Karen Doherty Clúid Sarah Coughlan Camille Rocca Rosane Galvao Angela Gallagher Ashleigh McGuirk

Housing

Enterprise Ireland

Enterprise Ireland Irish Times Training

Irish Life

Lidl Ireland

Kerry Group

Darragh O’Sullivan Grace Best McCann Bronagh Matthews

PermanentTSB FitzGerald LLP,

NTMA

Sport Ireland

Mercury

Jane Eames

National Lottery

Jennifer Flatley

National Standards Authority of Ireland

Table 20 Q6

Ibec

Table 15 Q5

Harvest

Cathy Barron Ronan Myler Steven Purcell

Department of Public Expenditure & Reform

Harmonics

John McMakin Anne Martin Suzanne Brock Sean Delaney Jean Brennan Ciaran Boyle Deirdre Keary

DCU

UCD Professional Academy

Enterprise Ireland

Caroline Conneely

HSE

Irish Life

Ashling Grimes Claire Doody

Vhi

Cobblestone Learning

Work In Motion National Lottery

Courts Service

Jane Eames

Davy Group Transitions

Mary FitzGerald Shaun McDonald Niamh McDonald

Department of Public Expenditure & Reform

Irish Life

Caoimhe Keaveney

Mercury

KPMG Ireland

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