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ISSUE 3
Processes for future paydays could be affected. According to Pizzey, it is possible that “we could see a backlog with regard to processing payrolls for the coming month end which may delay employees from receiving their monthly wage.” “Payroll should never be caught flat-footed when there is an incident that impacts part or all of the process. Payroll operations can overcome serious outages like this with appropriate planning.” However, unlike those in air transportation and retail, Payroll, for the most part, was spared a direct, long- term hit from the system outage. But the incident serves as a wake-up call of sorts for contingency plans. Are You Prepared? Payroll should never be caught flat- footed when there is an incident that impacts part or all of the process. Payroll operations can overcome serious outages like this with appropriate planning.”Best practices for preparing for the worst include robust disaster recovery programs made in coordination with other units in the organization and with third-party services, business continuity protocols and data security incident response plans.
Knowing your organization’s disaster or incident response plan is key.
We all understand that building evacuation training can save lives by avoiding the panic that can ensue when there is a fire on the premises because people know what to do. Similarly, Payroll needs to know its role in any recovery and mitigation process, and disaster and incident response plans must be tested. The Global Payroll Association this year released “Cyber Response: A Toolkit for Payroll Professionals” to support an effective response to cyber incidents from critical to low severity. It has resources and checklists that the GPA made available so Payroll professionals can be prepared for the worst.
Author: Michael Baer
Michael Baer is president of Baer Unlimited, an independent
research, analysis, and communications provider that helps Payroll modernize operations, stay compliant, and improve the use and security of their data. For more on these issues discussed above, contact him directly at mike.baer@baerunlimited.com, or book Michael as a mentor through the GPA Mentor page.
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