BSC

MEIA BSC 2020 Key Changes

1

2 Region-Specific Criteria

GOP Flow Through and Brand Compliance

2

Banquet Profitability, TrustYou Problem Handling Score, BPV & Shared Values

3 New Criteria

3

E-Direct, Food Waste, Implementation of SLA Academy, Employee Experience

4 Criteria Removed

4

+18% Bonus/-15% Penalty Points Internal Audit Criteria

Bonus/Penalty Points

4

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