Frequently asked Questions
Q. Do you have entertainment Books For other Cities? There are 21 different editions across australia, bali and new Zealand, so wherever you are going, you can take your entertainment book with you. you can buy other editions at Member-only prices – either order at www.entertainmentbook.co.nz or use the order form on the opposite page. Q. Can i Get the entertainment Book on my smartphone? you most certainly can! The entertainment digital Membership puts the value of an entertainment book into your smartphone. This convenient Membership uses ‘near me’ technology, and the ability to redeem through your phone, with no Card or Voucher needed (digital Membership needs to be purchased separately to your book). Visit www.entertainmentbook.co.nz to find out more. Q. is there an app that i Can use as a Companion to my entertainment Book? yes. you can download the entertainment new Zealand app from iTunes or Google play and use it as a companion to your book. you will have access to ‘near me’ technology, be able to search for businesses and some other great features. To redeem your entertainment book offers, however, you still need to present an entertainment Gold Card or Voucher from your book. Q. Can i share my entertainment Book? you can share your entertainment Card or Vouchers with immediate family, however the offers become void if they are transferred outside of your immediate household. only one member of your family needs to register and sign the back of the Gold Card. Q. Can i sWap my entertainment vouChers With my FrienDs? The entertainment Card and Vouchers become void if they are transferred or re-sold. Q. Do i neeD to let the restaurant knoW i am an entertainment memBer When i make my BookinG or arrive at the restaurant? no. you just need to present your Card, Voucher or digital Membership on your smartphone, when you request your bill.
Q. When Can i start usinG my entertainment Book?
you can start using your book as soon as you have activated your Gold Card. The quickest way to do this is on the entertainment website. if you don’t have access to the internet, call the entertainment customer service team on 0508 326 657 . Q. What happens iF i lose my GolD CarD? There is a $35 replacement fee. Go to www.entertainmentbook.co.nz/members/Card-rep to order online, or call your local entertainment office. Q. Can i FunDraise With the entertainment Book? if you belong to a school, corporate organisation, sports club, or community group, entertainment books are a valuable fundraiser! Call your local entertainment office or register your interest online at www.entertainmentbook.co.nz. hurry, supplies of entertainment Memberships are limited each year. Q. Where Can i FinD out aBout upDates to my entertainment Book? Go to www.entertainmentbook.co.nz/members/ bonus to find out the most up-to-date information about your book. you’ll also find a list of new offers that have been added since this book was printed that you can take advantage of simply by showing your entertainment Gold Card. Q. hoW Do i Book aCCommoDation usinG my entertainment Book? Go to www.entertainmentbook.co.nz/members/ accommodation to view all of the accommodation offers for your destination where you can search, compare and book easily for the best rates on your mobile device or online. Q. Do you ever print CustomiseD versions oF the Book that Can Be useD as GiFts For Customers or employee Groups? Customised versions of the book have become very popular and are being used by many companies to reward clients and staff. Call our Custom division in auckland on (09) 307 9513 .
The entertainment ‘rules of use’ can be found at www.entertainmentbook.co.nz/members/rules. entertainment Publications of australia Pty. ltd. (entertainment) reserves the right to make changes to the rules of use, Participants and their offers at its sole discretion. Members will be notified of these changes at www.entertainmentbook.co.nz or by direct communication to the Member. The barter, trade, sale, purchase, publishing, or transfer of this book or any of its Vouchers by any person or entity, including but not limited to travel services, travel providers, and printers, publishers, and distributors of this book or any of its Vouchers, is strictly prohibited, unless expressly authorised by entertainment. This book and its Vouchers are intended for the non-profit use of the individual purchaser of this book. The use of this book or any of its Vouchers for advertising purposes, in any form or fashion, is strictly prohibited. any use of a Voucher in violation of these rules will render the Voucher Void, and violators will be prosecuted. Vouchers may not be reproduced and are void where prohibited, taxed, or restricted by law. entertainment Publications of australia Pty ltd, will not be responsible if any merchant or establishment refuses to accept Cards / Vouchers or if Cards / Vouchers cannot be used as a result of an act of God, fire, casualties, strike or other events beyond entertainment’s control. entertainment will use reasonable
endeavours to secure compliance by merchants with the terms of offers. © 2018 entertainment Publications of australia Pty ltd. all rights reserved.www.entertainmentbook.co.nz
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