GENERAL MANAGER
BOARD OF DIRECTORS
What ’ s a Little Covid When You ’ re Having Fun?!
2020 continues to confront us with challenge after challenge. The Pandemic and case rates have caused ongoing changes in the guidelines issued from the various governmental agen- cies. Often those guidelines are unclear and even conflicting. We have tried to follow the guidelines while still providing activities that keep the owners and staff as safe as possible. We miss many of our Canadian friends as well. While some have chosen to fly down in order the seek refuge in our Resort, others have hunkered down for a long cold winter up north. That has left the Resort a little quieter and emptier than anytime I can remember. Two words are key right now. Flexibility and uncertainty. Flexibility in that we are constantly needing to adapt to the changes. We have taken the strategy of starting slowly, trying things out and then expanding on success. But we still have to be cognizant and abide by the State, County and City guidelines. The uncertainty is about how this will impact us fiscally. We realize that the majority of our income is from assessments, and they should not be impacted, what will we see in the way of Resort Fee income? Will they be up or down? Nonetheless, our costs still continue pretty much the same as always. We have some added cost due to things like subscribing to Zoom in order to conduct virtual meetings. The addition of plexiglass dividers. I wish I had bought stock in plastic manufacturers! On the positive side, we are making great progress in the area of Strategic Planning. We are currently waiting anxiously to receive the first conceptual drawings from the McMahon group. We are establishing an Ad Hoc Committee to work with McMahon on these conceptual drawings and at some point, in the future, these will be released to the Planning Committee for input and then to all owners. The goal here is to define the changes we need to make in our facilities and amenities in order maintain our position as one of the premier RV Resorts in North America. 2020 will be a year that will not be soon forgotten, even if we would like too. On behalf of myself and the Board, we appreciate your understanding and support as we wind our way through this trying time. Greg Farmer Board President
I trust you read the title realizing that my tongue is planted firmly in my cheek . . . but what option is there? It ’ s been quite a ride! Little did I realize when I took the Board ’ s offer to be GM some 10 months ago, the complexities and chal- lenges ahead . . . and I ’ m not even talking about Covid. I realize that most of you are veterans of ORPS, so I welcome you back to your home away from home . . . even as I ’ m a newcomer. I often wonder what you as Owners are thinking as you enter the Resort after being away, particularly this year. Are you pleased? Are you disappointed? Or is it a simple shrug of the shoulders with a “ meh? ” Any other re- action than the first one is unacceptable to me. In that vein, both long - term and new team members were given a challenge back in April that didn ’ t involve a world - wide pandemic. How do we best improve the Resort over the off - season so that mouths fall open during that drive down Palm Boulevard towards the gates which salute you as you enter. Sure, we can complete the big tasks such as com- plete replacement of the laundry equipment and new court- side patios, but what about the little things . . . better commu- nication . . . freshened signs . . . freshened street stencils . . . improved landscaping . . . something new and different which Owners may not even notice . . . but we would know. The Maintenance Department in particular had an aggressive goal. Almost 20 projects, big and small, were on the list. While I can lament the five or six which weren ’ t fully com- pleted, I choose to celebrate the ones which were and are close to completion. The effort will continue. While we may come up short from time - to - time, it won ’ t be for lack of trying. Paraphrasing Teddy Roosevelt ’ s great words are what drives me, not just professionally but per- sonally as well, and it goes kind of like . . . “ there is no effort without error and shortcoming; but we must strive to do the deeds with great enthusiasms and great devotions; spending oneself in a worthy cause; knowing there will be triumph of high achievement, and at worst, if failing, at least failing while daring greatly. ” One thing I will pledge to you as we continue the drive to be a Premier RV Resort in North Amer- ica. We will be Ladies and Gentlemen as we serve you, the Ladies and Gentlemen who make up the shareholders of this community. For those who are not with us at this time, I hope to rub el- bows with you as soon as Covid - 19 relents its push. Even referring to that little virus irritates me, but we will combat it with vigor as well. For those in the Resort, please share a wave or hello if you see me Out & About. I ’ ll do the same.
Ed Vitrano General Manager
Ladies and Gentlemen, Serving Ladies and Gentlemen!
ORACLE
3
DECEMBER 2020
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