Housing Choices Guide to Maintenance and Repairs

Get in touch Housing Choices in partnership with the Supported Living Provider are committed to ensuring that each property is repaired and maintained to the highest standard, meeting the specific needs of each resident. Should a matter arise that is not covered in this guide, or we have been unable to resolve a matter to your satisfaction, please contact the Specialist Housing Group National Manager on 1300 312 447. If still you are not satisfied that we have handled your matter completely, you can refer to our Complaints and Appeals Policy on our website or submit a formal complaint to:

Specialist Housing Group National Oce Level 3, 350 Queen Street Melbourne VIC 3000 P 1300 312 447 E info @ hcau.org.au

complaints @ hcau.org.au Quality Assurance and Compliance Ocer

Housing Choices Australia Level 3, 350 Queen Street Melbourne VIC 3000

www.housingchoices.org.au

@ HChoicesAU

www.housingchoices.org.au

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