Person Specification
Qualifications
• Experience in a customer-facing or sales/business development role would be beneficial.
• Ideally educated to degree level.
• Experience in a professional environment.
• Management and operation of highly efficient administrative processes.
Skills & knowledge
• Excellent interpersonal skills.
• Effective customer relations and customer care skills.
Personal Attributes
• Good written and verbal communication skills, either in person or on the phone. • Strong organisational and time-management skills with ability to multi-task and to prioritise conflicting demands to meet deadlines.
• Positive about the benefits of an independent preparatory education and supportive of the School’s vision, ethos and values. Able to operate as an ambassador for the School. • Professional, confident and calm, with a warm and positive personality.
• Problem solving.
• Able to work under pressure when necessary.
• Confident handling, analysing and presenting data.
• Presentable and comfortable in a “front of house” role e.g. welcoming visitors. • Integrity, reliability and discretion; able to maintain confidentiality at all times. • Drive, energy and stamina; self-motivated and hard- working to achieve targets. • Shows initiative, including ability to manage own activities and to think ahead. • Contributes to continuous improvement by suggesting and implementing changes. • Able to foster good relations with all members of the School community, prospective parents, agents and outside organisations. • Able to mix easily with everyone of any culture or background; cultural sensitivity. • Customer mindset with a clear desire to consistently deliver high standards and a quality service. • Flexible and willing to ‘get stuck in’ and do whatever is necessary in a small, busy team, including administrative tasks. • Committed to safeguarding and promoting the welfare of children.
• Proficient in use of Microsoft Office packages, especially Outlook, Word, Excel • Proficient in use of databases. Training on Engage and RS Admissions will be provided. • Able to design, implement and improve administrative processes. • Able to absorb new information and present knowledgeably about the workings of all aspects of the School. • Strong administrative skills with a high level of attention to detail. • Commercial acumen; able to understand the School as a business operating in a highly competitive environment.
• Team management and leadership.
Experience
• Experience of working in a school, in any role, would be desirable. Experience and knowledge of the independent school sector, including boarding, would also be an advantage.
Recruitment Pack 2022/23
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