BUSINESS AND MANAGEMENT S tarting an apprenticeship in business is the perfect pathway to kickstart your career.
to deliver exceptional customer experiences. From handling enquiries to resolving complaints, you’ll learn to navigate diverse customer interactions with empathy and efficiency, laying the groundwork for long-term customer satisfaction and loyalty. Leadership and management skills are also incredibly indispensable for driving organisational success, and our apprenticeships in this sector place a strong emphasis on cultivating these competencies. Through practical training and mentorship, you’ll develop the ability to inspire and motivate teams, learn to collaborate, and effectively allocate resources to achieve strategic objectives. Whether you aspire to lead a small team or a large-scale organisation, an apprenticeship will give you with the tools to excel in leadership roles across various industries.
The Business School at Preston College is proud to offer a full suite of business and management apprenticeships, all of which offer a full and holistic blend of theoretical knowledge and hands-on experience to ensure that upon completion you have the skills needed to thrive in any job role in any organisation. Business administration is the cornerstone of any business. This apprenticeship has been designed to give you the transferable knowledge and skills to help and support you to engage within different parts of an organisation. Business administration means handling day-to-day tasks to ensure a business runs smoothly. It is a vital part of any organisation and an apprenticeship is a great way to get your foot in the door. As an employee who knows how the company works, you will become a valuable asset to the team. Similarly, Customer Service lies at the heart of every successful business, and an apprenticeship in this sector will prioritise your interpersonal skills
• Accounts Assistant • Assistant Accountant
L2
L3 • Professional Accounting or Taxation Technician L4 • Business Administrator L3 • Customer Service Practitioner L2 • Customer Service Specialist L3 • Team Leader L3 • Learning & Skills Mentor L4 • Associate Project Manager L4 • Operations/Departmental Manager L5
T 01772 225768 E appsinfo@preston.ac.uk W www.preston.ac.uk
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