TensCare Ltd
The team at TensCare Ltd attribute their receiving of the Queen’s Award for Enterprise for International Trade this year to having become employee owned in 2017. They were delighted that Her Majesty The Queen approved the Prime Minister’s recommendation that TensCare Ltd should receive the Award. TensCare specialises in the design and manufacture of TENS (transcutaneous electrical nerve stimulation) and EMS (electrical muscle stimulation) medical devices, providing pain relief, muscle rehabilitation and cosmetic improvement for its product users across the world to help them feel better naturally and improve their quality of life. Here, the TensCare leadership team explore how transitioning the business from private ownership to employee ownership provided a catalyst for increased employee engagement and employee commitment, that has manifested in a sustained period of growth in their product range, field coverage and profitability over the past four years. Prior to this change of ownership, turnover and profitability in the previous 10 years of private ownership had been static.
the last few years – and that growth has been fuelled by a number of factors. Most notably, the key drivers were our employees’ engagement and commitment, and these dynamics of engagement and commitment were boosted by our transitioning from being privately owned to being employee owned in March 2017. How has being employee owned led to greater employee engagement and commitment, and how does this manifest itself atTensCare? Charlotte Smith, Finance Director: To be frank, employee engagement and employee commitment can be very high in any size of business, and I know there are thousands of small businesses across the UK with motivated, engaged and committed employees that are not employee owned. However, I do believe employee ownership adds an additional incentive and social dynamic. For employees to be engaged at work they need to know how to do their job, to understand how their work fits into meeting the company’s mission and purpose, and how their contribution aligns with their colleagues’work. This is all functional – from an HR point of view, for employee
Congratulations on being awarded the Queen’s Award for Enterprise for InternationalTrade.What does it mean for you and your team atTensCare? Neil Wright, Managing Director: The Award is the most prestigious for any UK business, and this tremendous accolade has been achieved through the energy and endeavour of all the TensCare team, and the relationship and outputs of our supply chain and distribution network. I hope this recognition will help raise the profile of TensCare as well as boost morale – not just for the team at TensCare but for all our friends and colleagues within our supply chain and distribution network, as we know such awards are the result of a fantastic collaborative cross team effort. What are the key ingredients for driving growth in InternationalTrade that led to TensCare receiving the Queen’s Award for Enterprise? Lisa Slavova, Sales Director: It has been an exceptionally hard year for businesses across the world and I would like to pay tribute to the tenacity of all the team at TensCare. Our Queen’s Award for Enterprise is one that recognises growth over
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