RECURRING PROGRAMS - ACTIVITIES AND GOALS (CONTINUED)
Chamber Objective
Performance Metrics
2025 Goals (TENTATIVE) 2024 Goals
2024 Results
Business Development: Are our economic development efforts resulting in tangible impact? Convention and Visitor Activity: Are we effectively supporting our tourism economy? Talent Development: Are we targeting the issues businesses care about? Image Development: Are we effectively marketing and communicating our image? Community Initiatives: Are we successfully addressing community issues? Membership: Are we meeting member expectations? Operations: Do we have the planning and capacity to effectively conduct our work?
• Number new jobs created by Chamber supported new and expanding businesses • Amount of capital created by Chamber supported new and expanding businesses • Number of recruitment projects with active negotiations • Number of room nights booked • Return on overall funding goal (city’s ROI on VISIT OKC Funding) • Percent of customers surveyed that were satisfied/very satisfied with CVB experience • Number of active talent pipeline consortiums • Talent program launched; FAME manufacturing chapter created • Percent of members satisfied/very satisfied with Chamber talent, education, and workforce efforts • Number of stories placed and percent that are positive or neutral in nature • Increase in unique visits to website • Event attendance (comparing like events) • Percent of community initiative projects that meet annual goals • Percent of members satisfied/very satisfied with the Chamber’s role in community initiatives • Membership subscriptions • Percent of members satisfied/very satisfied with the value of their Chamber membership • Net budget goals met • Percent of C-Level representation on the Board of Directors (elected and appointed) • Percent of Board of Directors/FOKC Investors that are satisfied/very satisfied that the Chamber effectively represents the interests of the business community
• 4,000 • $400 million • 20
• 5,888 • $664.8 million • 10
• TBD in Q1 with
input from FOKC VII Leadership Council
• 483,000 • $52:$1 • 90% satisfaction
• 449,700 • $55:$1 • 94% satisfaction 60% return rate
• 467,955 • $68:$1 • 95% satisfaction 57% return rate • Deferred • Completed • Survey in progress
• 2 • Completed • 90%
• TBD in Q1 with
input from FOKC VII Leadership Council
• 250/95%
• Metric calculations underway
• TBD in Q1 with
input from FOKC VII Leadership Council
• Meet/exceed 2023 • Exceeds 2023
• 80% • 85%
• Survey in progress • Survey in progress
• TBD in Q1 with
input from FOKC VII Leadership Council
• $3.1 million • 85%
• $3.1 million • 85%
• $3.1 million • Survey in progress
• 95% • 95%
• 95% • 95%
• YE close in process • 97%
• 95%
• 95%
• Survey in progress
16 • BOARD ORIENTATION 2025
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