SLAD & THAD Employee Handbook 2021

Letters

The Human Resources Division will guarantee a maximum time frame of 48 working hours for the preparation of letters needed by colleagues (i.e. salary certificate, work certificate, letter to install electricity, telephone, internet, etc.)

Labour Cards

On the successful completion of both the medical check up and visa application, a Labour Card respectively will be issued to each colleague. Copy of colleague’s labour card can be requested from Human Resources.

Hotel Identification Cards / Timecard

Once the colleague has joined the company, a Hotel identification card is issued to the colleague by the Hotel through Human Resources Division.

All colleagues must carry their identification card with them at all times in a safe manner and must show it as & when required for identification purpose inside the hotel premises as security check.

The identification card must be returned to the Human Resources Division upon end of service.

Any loss of an identification card must be reported to the Human Resources Division immediately. In such an event, all costs pertaining to obtaining a new identification card will be borne by the colleagues.

Uniform / Name Badges

All colleagues must wear a name badge which will be provided by Shangri-La Hotel Qaryat Al Beri, Abu Dhabi.

The loss of a name badge must be reported to the Human Resources Division immediately. The cost of the name badge will be charged for a lost badge, while an old or damaged name badge will be replaced free of charge.

Uniforms and name badges may not be worn or taken out of the Hotel without permission.

Management / Service Pins

All Level 1, 2 and 3 colleagues are to wear the ‘ Shangri-La ’ man agement pin whilst on duty making professional visits outside the Hotel. In the Hotel they wear the name badge and remove the Management pin.

Colleagues who complete 5, 10, 15, 20 or 25 years with Shangri-La receive a service pin which they wear whilst on duty in addition to the name badge.

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