Theft
The Hotel does not tolerate theft.
The theft of any property from the Hotel, whether belonging to the Hotel, guests or other colleagues, will result in immediate summary dismissal. This includes the unauthorized consumption of or taking away of food or beverages.
Loss or Damage to Your Personal Belongings
Colleagues are responsible for insuring their personal belongings against fire, loss and damage. The Hotel will not accept any liabilities for any loss or damage to personal belongings.
Public Statements
Unless specifically authorized by the General Manager, no colleague may make public statements conc erning the Hotel’s financial standing, plans or policies, services or facilities, projects or problems (i.e. incidents related to guest or colleagues). Any such enquiry is to be forwarded to the General Manager or the Director of Communication.
Fire, Health & Safety
Fire and Fire Prevention
When a fire is discovered, no matter how small it is, you must do the following:
• Raise the alarm by activating the nearest “ Break Glass or Manual Call Point ” . These are located on various locations in the Hotel.
• Inform the telephone operator by dialling the emergency numbers 100 for Shangri-La Hotel & 123 for Traders Hotel (within the hotel).
• If possible, control the fire by using the correct type of extinguisher, provided there is no personal danger in doing so. Otherwise, do not attempt to put out the fire by yourself. Move to the nearest exit then to the assembly point located outside the collea gues’ entrance.
• If the fire is liable to endanger someone’s life, help and guide them to leave the dangerous area (in doing this, remember to USE STAIRS – DO NOT USE LIFTS).
• Shut all doors and windows in the vicinity of the fire.
• If someone has been hurt, the doctor or nurse will be called by Duty Manager / Security Supervisor.
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