JOB DESCRIPTION JOB DESCRIPTION
3. Student Experience • To create and maintain a first-class estate to ensure the environment supports the delivery of first-class education and has a positive affect on the student experience • To ensure service level agreements are in place and service delivery is monitored regularly. 4. Operational Management • The day to day management and oversight of a range of outsourced facilities services including building maintenance, cleaning, security, porterage, post and front of house services. • Line management of a porter and a multi skilled tradesperson/porter including undertaking appraisals, sickness absence monitoring, authorisation of annual leave, identification of training etc. • To lead on the development of facilities management services at Electric House • To attend regular contract review meetings with the major outsourced service contractors. 5. Reporting & Communication • To ensure that information regarding EAE activities at LSBU Croydon is relevant and kept up to date on the LSBU intranet. • To prepare and present regular progress reports and information to senior management and Committees as required. • To work closely with the Director of LSBU Croydon on a day to day basis to ensure an efficient, effective and appropriate estates service is being provided. • As a key member of the EAE Department the postholder shall regularly network with stakeholders across the University to update them on developments, discuss issues and receive feedback on the performance of the Technical Services Team. • To liaise with internal and external contractors both in person and via e-mail etc. on a daily basis.
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