PERSON SPECIFICATION
SELECTION CRITERIA • Professional qualification in Facilities Management. • Experience in the delivery of a range of facilities management services. • An understanding of facilities management specifications and service level agreements for outsourced contracts. • Experience in the day to day management and provision of an efficient, effective and compliant maintenance service delivered by both in house and outsourced contractors. • Experience of budget planning and management and the preparation of financial management reports. • Experience of day to day staff management including undertaking appraisals, the identification of training, disciplinaries, management of annual leave and sickness absence etc. • Excellent customer service skills with the ability to ensure that a high standard of customer service is provided by the Team in their day to day operational processes and service delivery. • Excellent report writing and presentation skills. • Excellent communication skills and the ability to communicate with a diverse range of both internal and external stakeholders both verbally and in writing. • Experience in the use of IT including experience of Microsoft Office suite of applications. • Ability to work under pressure, meet deadlines and work outside of normal contractual hours as and when required. • Possess a full understanding of Health and Safety and how it is applied to provide and maintain a safe estate. • The ability to demonstrate an understanding of equality and diversity, and its practical application.
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