DISTRIBUTION / RAIL & HOTEL
I It may represent the biggest hunk of most travel budgets and have grabbed the most attention because of NDC, but air is not the only component of a travel programme. Rail too presents distribution challenges. As Ben Park, senior director procurement and travel at Parexel, says, “Rail in Europe is terrible mostly because rail companies owned by governments are lacking many years of investment. Rail is in big demand to support sustainability goals but the biggest gap is in distributing the product.” Many travellers find it the most convenient way to travel between their home, office and meetings. Most managers find it is often the cheaper total cost of journey Air travel might dominate, but the distribution of rail content – and hotels – presents challenges for all parties too, but is progress imminent? By Betty Low and Amon Cohen MARGINS BEYOND THE
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businesstravelnewseurope.com | SPRING 2023
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