NFA MAGAZINE - MAY

DIGITAL MAGAZINE

MORLEY GLASS RENEWS SPONSORSHIP FOR 2021 NATIONAL FENESTRATION AWARDS! Page 8

INSIDE:

FENEX VIDEO UPDATES

WINDOW WARE & RAPIERSTAR partnership

Building our skills

MORLEY GLASS’ TEAM UP WITH B&P WINDOWS

LINIAR SMASHES TARGETS

FENESTRATION DISRUPTION

VBH RECEIVE KITEMARK RECOGNITION

Communication helps

ROOFWRIGHT’S GARDEN ROOM SOFTWARE

www.fenestrationawards.co.uk

E D I T I O N 2 5

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CONTENTS

THIS MONTHS KEY ARTICLES

PAGE 08 MORLEY GLASS RENEWS NATIONAL FENESTRATION AWARDS SPONSORSHIP Morley Glass continues their support of the sector’s biggest and most inclusive awards. PAGE 14 WINDOW WARE-RAPIERSTAR PARTNERSHIP CONTINUES TO GIVE CUSTOMERS THE EDGE Rapierstar’s 20-year partnership with leading distributor Window Ware has proved invaluable.

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PAGE 46 OPEN LETTER: SUPPLY CHAINS & PRICE INCREASES Mike Parczuk, Managing Director of Sternfenster, discusses. HEGLA LIFTING SYSTEMS SIMPLIFY PRODUCTION WITH SAFETY GUARANTEED Glass processors are evaluating production methods with a critical eye on safety.

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PAGE 49

Koloring Korner’, with Deborah Hendry, Managing Director at Kolorseal Deborah will be highlighting important trends and topics for the sector.

OVER 1100 VACANCIES FOR INSTALLERS IN MAY SHOWS THE SCALE OF THE SKILLS GAP Research by Building Our Skills has identified that there were over 1100 vacancies for installers in May.

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UK FENESTRATION FACES A SUMMER OF SEVERE DISRUPTION Pressures on the supply chain could cause a summer of major disruption for the sector.

SHEERLINE & WHITELINE MANUFACTURING Whiteline Manufacturing Ltd was one of the first fabricators to manufacture Sheerline’s aluminium windows and doors.

APRIL EDITION 03

CLIPPINGS & MUSINGS

As someone once said, “not all positive changes feel that positive at the beginning.”

I suppose that depends upon the audience, people’s attitudes to changing and what is the subject matter. It will how-ever, affect a business. Many industries have lived with the security of the ‘good old’ familiar, but look where that got Gold-en Wonder, Apple Newton and Edsel. People can get too comfortable when they think they fully grasp everything about a given topic. They feel safe. Throw something new into the pot and insecurity sets in. Particularly, if it makes clear and evident sense to adapt to alternative methods. The familiar and once secure now has unfamiliar variables for some, that can’t be defined so fear of failure pollutes their strategy. A lot of people positively loathe change and the disruption it brings to the ‘norm’, with its prospect bringing about severe heart palpitations. Stand back!…. as these types don’t think of change as a force for good, but rather they will fight it. Aggressive and assertive claims alongside violently opposed criticisms will be made, but this is actually a very telling reaction. We are all in a constant state of change and nothing ever stays the same. Standing still is the surest way to fail and the most dangerous course of action. The King Is Dead, Long Live The King!

For centuries monarchies have made that announcement to herald change. Just as people are then re-assured that continuity and support is still there, albeit in a different way, so too is the business world adapting to the positive change that digital and the IoT is bringing. A successful business and its marketing strategy, actually, is rather like a monarchy - it carefully navigates the ups and downs that arise. A business is also like a relationship and it needs nurturing and taking to new places when required, or simply because something is new and exciting.

NATIONAL FENESTRATION AWARDS MAGAZINE 04

FROM HELEN DUVAL 2021

Understanding digital and its reach as well as how to gain data that’s matched to your business direction is essential. Sometimes people get it wrong, they don’t know how to use the changes to their ad-vantage, so it’s possible for things to go terribly wrong, with a huge waste of budget and lack of understanding being the cost. According to Digital Report, which is produced together with Hootsuite and We Are Social - digital, mobile, and social media are leading the way. At the beginning of 2020 the report states that “over 4.5 billion people used the internet …while social media users have passed the 3.8 billion mark. Nearly 60 percent of the world’s population is already online, and the latest trends suggest that more than half of the world’s total population will use social media by the middle of this year.” Consequently, how things are executed and how they are perceived are critical to a brand, and this can result in a complicated mess that hurts a business if facts and results don’t stack up. Today, for company owners, marketers and key decision makers exploring new channels and new media is the way forward. Competition however, is intense for any sector, so understanding new digital markets is going to be vital.

Online is now a real force to be reckoned with and consequently people have embraced it and gone on to new heights... or ...they have...well, stood still. Today, many businesses now rely on the digital world to establish and develop a company. Creators, platforms and users are continually delving deeper into the possibilities and are finally creating new rules in this brave new marketing and advertising world. As social media infiltrates into our working lives it is not so much about shouting loudly, but rather making considered, sensible choices that will bring about the right changes. Getting to know your business and see it in a whole different light will really help to make headway. Successful people are making lifelong commitments to continually evaluate the needs of the business and the industry, the bumps ahead and how this will benefit not just their company but the whole business chain. Creating and building a strong and compelling brand and its story takes a lot of time, re- evaluation, hard work and dedication. Those that do this with an eye on the digital future ahead will stay for the long haul. It’s All About Trust And Consistency Not Wizardry In business, trust provides a safe harbour for customers and suppliers alike. It binds the corporate

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CLIPPINGS & MUSINGS CONTINUED

engaging, up-to-the-minute content. These urge the reader to continue by opening up interaction and participation, right there and then. Decisions and business happen - there and then. A corporate brand should align with an owner’s values and any actions should reflect those. They should be clear and powerful - the change must bring in new messages. Communicating is crucial in strengthening any relationship, but virtual networking and collaborating with others is now vital to strengthening a company and its brands. Thanks to the expanding digital landscape, there are many ways now to network virtually with professionals in the industry. Grab the digital world and have virtual lunch or coffee dates with customers; take part in online industry events and webinars; every opportunity to network or engage in virtual chats or special events should be put as a priority, to strengthen a business. If campaigns lack the purpose of uplifting a brand and getting noticed, in the digital world then it’s pretty much going to fail. Fundamentally, marketing is meant to communicate the value a business can provide. What needs of others can it meet? How are things done differently from competitors? They also need to be a little light - so sharing a bit of personality will also set the tone of your brand and get it noticed.

brand with the key relationships that support it. Brand recognition relies upon professionalism, consistency, integrity, and straight talking which will give others confidence that they will want to work with a firm. For example how many inconsistencies would you tolerate with a supplier before you move on to an- other brand? Consistency means everything and remaining so, means living the brand every, single day. The more promises you can deliver on, then the stronger your brand value will become. The digital world helps to reinforce consistency across a myriad of platforms. In the digital world more complex and powerful conversations are taking place on the back of

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NATIONAL FENESTRATION AWARDS MAGAZINE

MORLEY GLASS RENEWS AMBASSADOR SPONSORSHIP FOR 2021 NATIONAL FENESTRATION AWARDS

Industry-leading integral blinds manufacturer Morley Glass have renewed their Ambassador sponsorship of the National Fenestration Awards for 2021.

Following a disrupted year, the NFAs were a rare bright spot for the entire sector, with an end-of- year social media and YouTube dual broadcast announcing the winners of the 2020 campaign. Of which Morley Glass found themselves celebrating success once again, winning the Integral Blinds Company, Best Use of Video and IGU Manufacturer categories. This year, Morley Glass continues their support of the sector’s biggest and most inclusive awards as Ambassadors of the platform. After a record year in 2020, the NFAs aims to bring the sector even more to smile about in 2021 as it brings a simplified nomination process which has already seen a record number of submissions so early on in a campaign. Speaking of their renewed sponsorship of the awards, co-founder Jason Grafton-Holt said: “its fantastic to have Morley Glass on board once again as Ambassadors. They have been one of our longest supporters and their backing has helped grow the NFAs to where they are today. Able to bring the sector the most inclusive, and fairest awards platform. But more than that, we’re proud to have a company of the calibre of Morley. The charity work they do all year round is incredible. They support a huge number of local initiatives that improve the lives of young people around Leeds and surrounding areas. We’re proud to have Morley Glass as a significant partner of the NFAs.”

Ian Short, Managing Director of Morley Glass, commented: “we love being an Ambassador of the NFAs, and are proud to support the awards for another campaign. The NFAs have lead the way in terms of fairness and openness for fenestration, allowing anyone in the sector from factory floor to the boardroom to take part and find the very best people and companies every year. That fits with our ethos at Morley Glass and we’re very happy to be able to back it this year once again.” The National Fenestration Awards are the UK’s only open-platform awards in the fenestration sector. Each year thousands of people from the industry nominate deserving people and companies to be put forward to shortlists at the end of the year for the sector to then vote on to decide the eventual winners. With 25+ categories covering every single aspect of fenestration, it is the most inclusive awards in the industry. A record number of nominations and votes were cast in 2020, in what was a sole highlight for the industry in one of the toughest years we have endured for decades. The 2021 NFA campaign is set to be the biggest and most competitive yet, and the nominations phase is open now. To participate head to www. fenestrationawards.co.uk to cast your nominations. Twitter: @NatFenAwards Facebook: www.facebook.com/NatFenAwards Linkedin: www.linkedin.com/company/51726620

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NATIONAL FENESTRATION AWARDS MAGAZINE

I n n o v a t i o n c o m e s b u i l t - i n

Quotes available in 60 minutes 60

LIGHT AND SHADE MADE EASY Choose ScreenLine integral blinds: unrivalled performance and the most stylish option for controlling light in all window and door applications including bi-folding and sliding doors.

Morley Glass & Glazing Ltd Unit 3 Leeds 27 Industrial Estate Bruntcliffe Way Leeds LS27 0HH

morleyglass.co.uk 0113 277 8722 sales@morleyglass.co.uk

LINIAR SMASHES ITS CLIMATE CHANGE AGREEMENT BY 54%, SAVING 20,400 TONNES OF CO²!

Whilst the main focus of the last 12 months has been on keeping its workforce safe during the pandemic and meeting the high demand in the marketplace, PVCu systems manufacturer Liniar has also continued to drive forward its Climate Change Agreement (CCA) targets. April 2021 saw the latest audit of Liniar’s ISO 14001 accreditation which highlights the progress made to date – and the results show Liniar a staggering 53.95% ahead of its CCA target in Q1 2021! Liniar first signed a Climate Change Agreement with the Environment Agency in 2018 as part of the Government’s Energy Saving Opportunity Scheme. As part of this, the industry-leading systems company implemented a comprehensive Environmental Management Policy and achieved ISO 14001 accreditation that same year. Carbon reduction efforts To ensure its carbon footprint continually shrinks, Liniar put into place a phased plan of action. This included: • Replacing machinery with new, more energy efficient versions – both in its extrusion hall and lamination facility. • Installing heat pumps with metering and controls to manage heating more efficiently and cut out the use of fossil fuels and electricity. • Replacing incandescent bulbs with more energy-efficient LED bulbs throughout the facility. • Modernising the Liniar fleet – with HGVs converted to Euro 6 engines and hybrid and electric cars replacing diesel company cars. • Underground water recycling of approximately 4 billion litres of water annually. • Continuing the focus on recycling scrap PVCu into the outdoor range, which Liniar has been pioneering since 1993.

• Implementing new recycling initiatives and creating new products manufactured to use recycled PVCu. Prior to the ISO 14001 audit in April 2021, all items on the phased plan of action had been achieved, with more activities planned for the coming years to further reduce Liniar’s carbon footprint and result in an even greener systems company. ISO 14001 Audit Results At the end of the target period of Liniar’s Climate Change Agreement, Liniar’s facility has achieved a cumulative Specific Energy Consumption (SEC) of 1,618.97 kWhp/tonne, compared to a target of 3,513.028 kWhp/tonne. This puts Liniar ahead of its period target to reduce its carbon footprint by almost 54%, saving 20,410 metric tonnes of carbon! “Sustainability and reducing our impact on the environment is something we’re incredibly passionate about at Liniar,” comments Group Managing Director Martin Thurley. “We’re extremely proud of the audit results and have even more plans in place to continue our good work in the future. Our progress to date has been a team effort and we look forward to making more adjustments to further limit the carbon emissions from our manufacturing operations.” For more information about Liniar’s sustainability practices, visit www.liniar.co.uk/sustainability.

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NATIONAL FENESTRATION AWARDS MAGAZINE

Now with PAS24 Security accreditation

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FENEX VIDEO UPDATES

TO FIND OUT MORE ABOUT FENEX2021 - The Virtual Expo: www.fenex.co.uk enquiries@fenex.co.uk @FENEX_2021

FENEX VIRTUAL PUB WITH OUR SPECIAL (AND VERY LAST MINUTE!) GUEST CALUM WILLIAMS! Join us with our special guests Calum Williams from Consort!

FENEX VIRTUAL PUB WITH OUR SPECIAL GUEST Sian Wood!! Join us with our special guest, marketing and SEO expert Sian Wood!

FENEX MINI Expo 2021- Masterframe: Bygone And The Master Network Masterframe discusses the Bygone collection and the longest-running industry network of its type, The Master Network.

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E D I T I O N 2 5

32 YEARS OF SASH WINDOW EXPERIENCE – AND WE’RE READY FOR ANOTHER

This might be the very first time you are considering changing your sash window supplier. Or, perhaps you just want to try an alternative award winning sash window specialist to offer your customers a wider choice. Either way, we would like to help you to increase your VS sales. With 32 years focussed on manufacturing high quality timber alternative sash windows, we are true specialists and confident that our products will impress your customers. We have also earned a sound reputation for always providing an exceptional level of personal service and our entire team are committed to delivering this. Our new specification launched in 2019 featuring exclusive new Masterframe Systems, standard with patented Timberweld ® technology and we would welcome the opportunity to take you through the improved product offering and delighted to quote. No matter the size or design of a home or project, if sash windows are required then we can help. If a specialist solution is needed for a conservation area, modern development, school or historic building our sash windows add the right amount of authentic styling to either fit seamlessly into original settings or set the property apart from other new developments.

Designed for those who appreciate authentic detailing

To see the choices, including patented Timberweld ® corner design, download our new brochures here. Some of the advantages we offer as standard: 10 year guarantee for peace of mind Made in Britain for continuity BBA Approval on standard window sizes for longevity Energy Savings Trust recommended for energy efficiency Specialist solutions for challenging projects that require matching new to original designs Free and safe UK mainland delivery Quotes with non-priced customer proposal CAD drawings where required Expert technical support Free 47 page professional conservation guide Free product training Call our friendly sales team on 01376 510410 or email for a quote here.

Follow us on Twitter Like us on Facebook FEEL FREE TO CONTACT US ANY TIME! Tel: 01376 510410 email: sales@masterframe.co.uk Join us on LinkedIn

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WINDOWWARE-RAPIERSTAR PARTNERSHIP CONTINUESTOGIVE CUSTOMERSTHEEDGE

Rapierstar’s 20-year partnership with leading distributor Window Ware has proved invaluable in ensuring fastener supplies to its fabricator customers have continued reliably, and consistently, throughout the exceptionally busy home improvement boom of the past 12 months. Reflecting the value both companies place on long term supply partnerships, Window Ware and Rapierstar have worked together for over two decades to develop a deep understanding of each other’s businesses for the ultimate benefit of fabricators and installers. Thanks to Window Ware’s extensive experience of supplying its loyal customer base and Rapierstar’s ability to increase supply to accommodate peaks in demand, the partnership has been able to accurately forecast customer requirements and maintain a high level of service. This has provided customers with much-needed supply dependability and peace of mind – just what busy firms need to help them meet increased levels of manufacturing and installation. Ever since the company was established in 1987, Window Ware has chosen to invest in partnering with major brands across the window and door industry, to strengthen the last link in the supply chain for customers and ensure those brands are properly represented with passion and knowledge. Today the company stocks more than 5,000 lines, including Rapierstar branded fasteners such as the complete range of StarPVCU® screws for window and door manufacturing, StarFix® frame fixings and StarTurn® decking screws. Window Ware serves customers across the UK with a clear ‘right products, right place, right time’ focus. This is reflected by its On Time In Full (OTIF) delivery rate which achieved 94.7% in February despite the challenges the pandemic created over the last year. Thanks to the company’s fabricator roots and over three decades in the industry, plus a strong sales team made up of ex-fitters and ex-fabricators, Window Ware understands the issues and pressures customers face and can offer a high level of technical competency as a result. Window Ware’s Managing Director, Sam Nuckey said: “The home improvement boom of the past 12 months has tested building product supply chains across the board, but

we’ve been able to protect our customers from major issues by having the right supply partners in place – like Rapierstar – who we can rely on to deliver. “They also support us

with specialist technical and product training, and provide guidance on all kinds of key topics including how the right fastener can support PAS24 testing. With Rapierstar’s help, our teams are always sharpening their knowledge and delivering sound advice so customers can be sure they’re using the right screw for the application every time. “Over the past few years, we’ve seen a noticeable growth in the number of customers manufacturing premium systems and products, such as mechanically jointed PVCu windows, or upgrading the spec of their handles and other hardware. Rapierstar’s support has been invaluable here too, giving our customers confidence in selecting the correct fasteners for these innovative products so they deliver a superior quality finished window or door.” Mark Calpin, Technical Consultant at Rapierstar added: “Window Ware shares our goal of ensuring manufacturers and installers have access to the technical information, resources and products they need to make the right decisions about the fasteners they use. It is important to realise that even though fasteners make up only a tiny proportion of the cost of a finished window, they can make a huge difference to the long-term performance of the product. That is why it is imperative to get these components right from the very outset.” As the UK and Ireland’s leading specialist fastener supplier to the door and window sector, Rapierstar offers the industry’s widest range of products to fabricators of all the major PVCu and aluminium profile systems. Operating from its HQ and 100,000 sq. ft. warehouse and distribution centre in Cheshire, the company has stock of more than one billion items, including a wide range of consumables plus fasteners for timber joinery, decking and roofline. Find out more at www.rapierstar.com.

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E D I T I O N 2 5

YOUR KENT-BASED TRADE SPECIALISTS

Our trade sales team is proudly made up of time-served industry experts. We're your local one-stop-shop for competitively priced, quality assured fenestration supply across Kent and the South East.

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sales@winrem.co.uk

01634 264 490

E D I T I O N 2 5

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VBH RECEIVE KITEMARK RECOGNITION

Hardware specialist VBH has been awarded the new BSI Kitemark in respect of Building Hardware used in Windows and Doorsets. VBH is among the very first companies to have achieved this certification. To achieve the hardware Kitemark VBH submitted various window and door samples to BSI for testing to all the relevant UK quality standards. The hardware covered includes products for the manufacture of outward opening, and tilt & turn windows, residential doors, bi-fold doors, lift slide doors, inline sliding patio doors and the greenteQ Invisifold slide & fold door system. As well as the company’s own greenteQ hardware, the Kitemark hardware schedule also covers products from many of VBH’s partner brands including AGB, Yale and Roto.

VBH Business Development Manager Rob Norman says “Naturally, it takes a lot to achieve this Kitemark but the benefits to us and our customers are many. Not only is the Kitemark a badge of quality for our products but it also gives added credence to our Q-secure consumer guarantee, as all the hardware on our Kitemark schedule is also on our Q-secure Approved Hardware list. “Lastly, it also gives the possibility of us helping VBH customers to more easily achieve their own accreditation. Depending on what steps they take, this can lead to gaining additional business from the new build and commercial sectors.” Further information on the products covered by the Kitemark and how VBH can help in achieving accreditation can be requested by emailing VBH direct at sales@vbhgb.com, via the website at www.vbhgb.com or by calling 01634 263263.

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KOLORING KORNER In this edition, we are introducing a new ‘Koloring Korner’ section, with Deborah Hendry, Managing Director at Kolorseal , who will be highlighting important trends and topics for the sector. standards of the finished products. An installation or fabrication business will have to rely upon that for referrals.

A ‘Kolorsealed’ product has an intense, rich depth making the overall finish much smoother. Different colours can be used on both sides of any sized window or composite door. With foiled uPVC products being limited in colour, spray painting offers the unique ability to be matched to existing paint colours, if a reproduction is required, or bold and bright new colours on any renovation project. The Kolorseal team is always available to advise on the best paint spraying method for any specific job or project. In expert hands it is possible to use the collective knowledge they have gained to advise on any new build or renovation. As specialists, the Kolorseal experts are familiar with a variety of products and surfaces that can be sprayed both internally and externally. The team

Kolorseal Ltd, has an established reputation for consistent quality when it comes to spray painting UPVC, aluminium, roofline and composite products. Frequently, Deborah is asked the question why spray painting is becoming increasingly popular. “Spray painting protects exterior surfaces from the elements, and it provides a long-lasting finish. It is a viable solution on renovation projects where wear and tear over time can really take its toll on some surfaces. With people becoming more adventurous with colour on homes and buildings, Kolorseal has to ensure that it can provide solutions for every single customer, on whatever sized project. The Kolorseal palette is vast and it is possible to colour products in any RAL or BS colour as standard. Additionally with Farrow & Ball as well as a bespoke range, the company can achieve virtually any colour required. It is important when choosing coloured products that the paint provides a superior performance to standard paints. They need to be completely maintenance free and guarantees should be offered along with information regarding weathering, resistance to chemicals and mechanical abrasion. The Kolorseal range has been specifically developed for the building industry, consequently the experience and advice available to customers is second to none. When discussing a new project with a homeowner, it is essential to be able to rely upon the quality of the

fully understands and supports customers knowing a stunning finish can be provided on the projects undertaken, and that they will last the test of time. To discuss colour requirements call Deborah on 01924 454856 or visit the website to review the colour palettes. www.kolorseal.co.uk

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F E N E S T R A T I O N D I G I T A L

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If you are looking to retrain for a new career, or looking to develop your skills to open up opportunities why not consider practical training in window and door installation Learn about Building Regulations, working safely on site, how to remove windows and doors from buildings and replace with new ones All courses fully accredited and could contribute towards NVQ Qualifications With further assessment and achievement, successful candidates can go forward to achieve CSCS Cards to enable them to work safely on site Training delivered in Sheffield in a fully Covid secure environment For more information on training contact sayhello@buildingourskills.co.uk For more information on vocational qualifications and CSCS cards contact info@gqaqualifications.com

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#ICOMMIT – INSPIRING THE FUTURE’ - PROVING A REAL NEED TO MAKE A DIFFERENCE

Two-weeks into the launch of Building Our Skills #ICommit – Inspiring the Future campaign, Steph- anie Tague, Head of the organisation tells how overwhelmed she is with the response, but still urges more Fenestration businesses and individ- uals to come forward and support what is current- ly one of the industry’s biggest challenges. “When we launched the campaign, we wanted to create more awareness to others working in Fenestration and recruit their support by joining in to attract new and young people to our industry. I never expected we would gain such momentum after such a short time, but it is fabulous to see the response we are getting. “I think after the events of the last 12 months, companies are really starting to feel the pinch not being able to recruit new staff easily, especially when it comes to hiring manufacturing and instal-

telling us how or why they are committing to help increase awareness through to young people. “Everyone of us can make a real difference, one way or another, whether it by pledging to talk to young people via our ‘Inspiring The Future’ educa- tion scheme or encouraging others to get involved in supporting Building Our Skills and its long-term aims of attracting new and young people to our in- dustry, all contributes towards creating a solution to resolve the overall skills gap issue. “I implore everyone and anyone, no matter what your position is in your business to get in touch and see how you can help make a difference.” Stephanie ends. For more information about getting involved with the’#ICommit campaign or any BOS activities, contact Stephanie directly on stephanie@building- ourskills.co.uk or call 07789 344479.

lation workers. These areas were primarily the reason BOS was established two and half years ago. With the absence of new talent coming into our industry the skills gap is set to climb and increase further. “#ICommit is creating a real buzz on our three social media platforms, Facebook, LinkedIn and Twitter. We have recruited the support of our existing company supporters to take part and each one is

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UK FENESTRATION FACES A SUMMER OF SEVERE DISRUPTION

Whilst UK fenestration continues to enjoy an unprecedented bounce-back from the economic hit caused by the pandemic, the extreme pressures on the supply chain both inside and outside fenestration could cause a summer of major disruption for the sector. Fenestration could be hit hard Installers continue to be flooded with new business from the general public as consumers are still very much in the mood to invest in their homes and make them the best spaces they can be. This is very much welcome for fenestration businesses of course after enduring two major lockdown which severely restricted trade and growth in 2020. The pace of the bounce-back however took us all by surprise, including the wider construction sector, and there is now a major shortage of all general construction materials both in the UK and around the world. Last week, I was given a number of very dire warnings specifically around the supply of glass. I was told that it could be so bad it may stop some companies able to work for a time. If the predictions around potential glass shortages come to pass, it will make the other shortages we have had to cope with so far look menial. But that wasn’t the only material shortage we were warned of recently. In the last two weeks, we have had notification of shortages of the following:

• Decorative glass • Silicone-based sealants • Some syscos limiting sales of non-standard colours • Low iron glass There is still pressure on resin, and many glass suppliers are now putting allocation limits on their clients to spread the supply out thinner to their customer bases. And these are restrictions on products only in our sector. Wider construction is under the same huge pressures and this is going to have ramifications for us too. More on that later. For fenestration in the UK, the second half of this year could very extremely bumpy indeed. A number of sources over the past few weeks have told me that they expect market disruption to get worse in H2 of 2021, lasting all the way up the Christmas. It’s easy to see why. Two out of three UK glass plants are down and to be out of action for months, at possibly the worst time in terms of demand for glass. Plans to import extra from Europe to cover the shortages have hit problems too so imports can no longer be relied upon to alleviate some of the pressure. All the while, the public continues to plough a lot of their saved cash into their homes, and with summer coming up the usual seasonal boost to trade is still likely to happen, increasing demand pressures further. My advice to installers at this point is to avoid giving firm fitting dates until you absolutely have to, and ensure the homeowner knows that last-minute delays to products being delivered could happen at any time, causing a delay to installation.

• Grey spacer bar • White spacer bar

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delay the installation of new windows and doors to construction sites that are ready. We are learning, quickly and quite painfully, how inter-connected the supply chain really is. Delays on only a few select materials can cascade delays all around which eventually impact businesses at the bottom of the chain and ultimately, homeowners. Over the next six months, with predictions of delays and shortages due to become worse, we absolutely have to communicate the current circumstances as clearly and as loudly to not only our own sectors but the general public. We have to take charge of managing expectations, keep people informed and extend lead times as far as we need to in order to keep control of the workload.

Construction pressures grow Things aren’t looking great in the wider construction sector either. For the past few weeks, there have been reports of sites having to close or stop work due to a lack of available materials. These are just some of the reported shortages, but not all: • Steel • Timber

• Roof tiles • Insulation • Plaster • Bricks • Blocks • Sand • Cement

That is just to mention a few of the raw materials the construction sector is facing a shortage of at the moment. The CLC and others have warned that the situation is likely to get worse and that if things don’t improve, sites stopping work is going to become more regular. This is going to impact the fenestration sector and the problems in our sector could impact construction sites too. If site completions are being delayed, it means the installation of the windows and doors into those projects is going to create delays and will impact the glazing companies who deal with commercial and new-build contracts. This will push lead times out further. If there are delays in the fenestration world on getting materials such as glass and hardware, it’s going to

Jason Grafton-Holt www.doubleglazingblogger.co.uk info@doubleglazingblogger.co.uk @glazingblogge r

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HEGLA LIFTING SYSTEMS SIMPLIFY PRODUCTION WITH SAFETY GUARANTE

For information on the HEGLA range please call Paul Gibbs on 07802 655 214 or visit the website www.hegla.de

In the current climate, glass processors are evaluating production methods with a critical eye on safety, manpower and monetary advantages for their business.

The HEGLA team always considers product flow and space when creating a floor plan for any factory. The applications vary across a glass production floor but fundamentally these will be used for handling oversized or heavy glass at Cutting, Toughening and Insulating Glass lines whilst also being utilised for dispatch and multiple applications within glass processing facilities. Crane System The crane steel structure, for holding the vacuum lifters, is dependent on height, the space available and are installed to cover the following manufacturing requirements: • Jib cranes work from a single post requiring minimal floor space area. These are compact and restricted to a 270 degree reach of around 5 – 6m, which is not ideal for all applications but they will fit into limited space. • Floor mounted post systems can be set out with a matrix of legs situated as required to cover a larger area. These can be used for single or multiple machines and in some instances large dispatch areas where heavy finished products may need trans shipping. • Another benefit to the HEGLA systems is that it is also possible to mount the systems from existing overhead crane posts and roof sections, which gives a clear floor space but these are much less common

Evaluating production methods to optimise the flow of production is essential, particularly in the cur-rent economic climate. This is where the HEGLA team excels, by providing effective solutions at realistic costs. Those looking to redesign an existing work area or are planning a new site can be secure with the lifting systems available in the range that provide exceptional safety standards. The tailored HEGLA solutions will improve bottom lines through streamlining production with the most suitable machinery and systems. Looking at glass handling, across any production facility it has to provide quality guarantees. With this in mind, HEGLA has complete solutions for lifting, with a multi-range of cranes and vacuum lifters that come with either chain hoist or cylinder lift. A customer’s preferred choice of system will be dependent on the available space and application type, but in all cases the safety of the operator is paramount during production.

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with results highlighted on completion. Once finished successfully, the machine then begins a countdown for when the next test is due. Should the device fail it will be automatically locked to prevent any accidents. HEGLA offers a comprehensive range of lifters from simple lift and set down to lift and rotate as well as lift-rotate-tilt, all of which can be used for a wide range of lifting capacity that will suit the application as well as large sheet lifters. Careful attention to design, layout and installation are all required for a successful project, which are all included as part of the HEGLA service. Paul Gibbs, Sales and Marketing HEGLA UK comments, “We offer complete and extremely safe solutions that avoid the risk of injury to employees in their working environment.” Please call Tim Johnson on 0330 124 5759 regarding vacuum lifters and cranes or Paul Gibbs on 07802 655214 to discuss the HEGLA portfolio.

Lifter Systems HEGLA offers two lifter types.

• Chain Hoist Systems, where lifters are hung from a chain hoist that is mounted onto the over- head structure. The application for this tends to be in restricted height applications but it enables the lifter to move up and down with ease. • Cylinder Lift Systems, require only a single operator and as the name suggests the up and down movement is controlled by a pneumatic cylinder that has a pre-determined stroke and lift height to a set down point. For glass processors, the choice will mostly be determined by application type and height availability. For next generation lifting HEGLA’S V-H 150 system takes glass handling technology to the next level as it lifts, places and manipulates glass on a production floor. The V-H suction device is user-friendly and has exceptionally high safety standards included for day-to-day use on cutting systems, furnaces, and laminating lines. The V-H 150 system is programmed to prompt operators to complete a function test every eight hours, or at a preferred custom-defined interval. Using a dedicated user interface, prompts are given to initiate each step of the process on screen

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MORLEYGLASS & GLAZING ADDS NEWSV+ SYSTEM TO UNI-BLIND RANGE

Integral blinds manufacturer Morley Glass & Glazing is giving customers even more choice with the launch of the SV+. Exclusive to Morley Glass, the SV+ is a completely symmetrical version of the highly popular ScreenLine SV (sliding venetian) Uni-Blind system thanks to the addition of a slim dummy rail on the opposite side to the sliding operating system. The SV+ works the same way as the SV System, using a manually operated magnetic slider on either the left or right-hand edge of the sealed unit to raise, lower and tilt the slats of the blind. It is a cordless system that is particularly safe for houses or projects with children or pets. Ian Short, managing director of Morley Glass & Glazing says: “The SV system is one of our most popular systems, as it is particularly easy and smooth to operate. The slimness of the control device means

the system can be used with all types of frames, even sliding doors and windows. “However, the control device is located on a narrow rail on one side of the sealed unit, and this can make the window look uneven. To create a more symmetrical appearance we’ve added a slim dummy rail to the opposite side of the sealed unit and created the SV+. “The external control device is also protected with a patented Sanitized® active biocidal substance containing silver ions for long lasting antibacterial protection and peace of mind.” The SV+ is available in a choice of 10 colours and can be delivered in just 12 working days from orders placed by 10am on a Thursday. Find out more about Uni-Blinds® from Morley Glass & Glazing at www.morleyglass.co.uk.

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I n n o v a t i o n c o m e s b u i l t - i n

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INTEGRAL BLINDS ARE NOT JUST FOR BI-FOLDS

Our bespoke integral blinds are made to measure to suit all window and door applications (including bi-folding and sliding doors).

Morley Glass & Glazing Ltd Unit 3 Leeds 27 Industrial Estate Bruntcliffe Way Leeds LS27 0HH

morleyglass.co.uk 0113 277 8722 sales@morleyglass.co.uk

FENESTRATIONNEEDS TO LOOK BEYONDTHE BOOM

At the moment, UK fenestration is booming. We’re on a path that is now way beyond recovery, and that is creating some very big businesses. When we come to the end of this streak, there are going to be a lot of companies far bigger than what they once were. That in itself poses an additional challenge. One that we haven’t really thought about yet but one that we should really be paying attention to. That is how are we going to be able to sustain current business levels. Long term fenestration plan The fenestration sector has to think of itself in two ways. Pre-pandemic and post-pandemic. We need to look back at our industry and companies and understand that they are now smaller than they are right now. At the moment, most are hiring, taking on new staff to cope with the influx of business that shows no sign of stopping at present. Turnover is much larger. Profit margins are (hopefully) a lot healthier, there are more staff on the books, more fitting teams, more fabricators on the shop floor, more delivery drivers. But what happens when that influx of business starts to level off or fall back again? Companies have grown to a certain size, much bigger in some cases than in the pre-pandemic era. The last thing we want is a sector that has just expanded is to reverse that growth trend and make people redundant not long after they have joined us. This was a subject inspired by a conversation we had with Sian Wood, an industry expert in SEO and marketing, who joined us as a special guest on our FENEX Virtual Pub live stream on Friday evening. In it, we spoke about the expansion going on in the sector and the need to then be able to sustain that level of business once demand levels off so that we can not only keep the people we have hired as a

sector but also keep attracting new people to the industry. It was a fantastic live stream and I suggest you go back and watch as the first hour was filled with excellent insights and information from Sian. The point raised was absolutely right. This period of exceptional demand will end at some point, whether that’s before the end of this year, some point next year or maybe even after that. But no matter when that point comes, the sector has to be ready to respond to ensure that there is enough business being brought in to sustain the levels that we have grown to. In order to be ready, that preparation has to begin now.

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Jason Grafton-Holt www.doubleglazingblogger.co.uk info@doubleglazingblogger.co.uk @glazingblogge r

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As online search becomes ever more dominant, the hard work to improve that particular area of your business should also be done now. Too many times we as an industry are reactive rather than proactive. Why wait until the drop happens to spring into action? It would be too late by that point and the damage will already have started. It takes weeks, months even, to see effects from any new marketing activities. Do the work now, put in the effort at this stage and then see the fruits of your labour in the months ahead. It’s very easy to lay back now and watch the work come in but it won’t always be this easy. With every boom there is a slowdown, that should be remembered. Right now, business is free-flowing and the public is happy to spend quite large sums without much hesitation. But the maths behind that means that cannot last forever, and as things tighten up, persuading people to continue to part with their money will become less easy. This is where effective marketing and lead generation becomes incredibly valuable, and planning for that scenario has to start now. The fenestration sector has to continue to be proactive.

Marketing plans at the ready One of the areas that Sian brought up in the stream was marketing and SEO. The aim being to increase the visibility, presence and lead generation of a company now, rather than wait until the drop happens, at which point it would be too late. And she is absolutely correct. As busy as everyone in fenestration is right now, with the securing of product and deliveries the single most important subject at this present time for many, time should also be found to focus on your marketing plans that have an impact in the months and years to come. That includes SEO.

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E D I T I O N 2 5

32 YEARS OF SASH WINDOW EXPERIENCE – AND WE’RE READY FOR ANOTHER

This might be the very first time you are considering changing your sash window supplier. Or, perhaps you just want to try an alternative award winning sash window specialist to offer your customers a wider choice. Either way, we would like to help you to increase your VS sales. With 32 years focussed on manufacturing high quality timber alternative sash windows, we are true specialists and confident that our products will impress your customers. We have also earned a sound reputation for always providing an exceptional level of personal service and our entire team are committed to delivering this. Our new specification launched in 2019 featuring exclusive new Masterframe Systems, standard with patented Timberweld ® technology and we would welcome the opportunity to take you through the improved product offering and delighted to quote. No matter the size or design of a home or project, if sash windows are required then we can help. If a specialist solution is needed for a conservation area, modern development, school or historic building our sash windows add the right amount of authentic styling to either fit seamlessly into original settings or set the property apart from other new developments.

Designed for those who appreciate authentic detailing

To see the choices, including patented Timberweld ® corner design, download our new brochures here. Some of the advantages we offer as standard: 10 year guarantee for peace of mind Made in Britain for continuity BBA Approval on standard window sizes for longevity Energy Savings Trust recommended for energy efficiency Specialist solutions for challenging projects that require matching new to original designs Free and safe UK mainland delivery Quotes with non-priced customer proposal CAD drawings where required Expert technical support Free 47 page professional conservation guide Free product training Call our friendly sales team on 01376 510410 or email for a quote here.

Follow us on Twitter Like us on Facebook FEEL FREE TO CONTACT US ANY TIME! Tel: 01376 510410 email: sales@masterframe.co.uk Join us on LinkedIn

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BUILDING OUR SKILLS SIGNS PARTNERSHIPWITH MILITARY TRANSITION SUPPORT AGENCY

Building Our Skills – Making Fenestration a Career of Choice is delighted to announce it has signed a partnership with FrontFoot, specialists in re- introducing service personnel into mainstream industry as a part of its aim to bridge the skills gap in the fenestration industry. It is the latest initiative from BOS following the signing of a similar partnership to engage directly with the education sector to raise awareness of fenestration as a way of inspiring future generations to make the industry a home for their skills and career ambitions. Announcing the new partnership, Building Our Skills ambassador John Ogilvie said: “Engaging with FrontFoot to bring military service personnel into the fenestration industry is the latest in a growing list of key strategic partnerships we are forming to help us bridge the skills gap, and we are delighted to bring this one to fruition. “Everyone recognises the value that service personnel bring to the world of employment, and we are delighted that we have now formed a direct link between our industry and those who can introduce our employers to the talent pool that is available, and most importantly, is available right now. “As we continue with our longer-term journey to engage with the education sector to impart knowledge of our industry into the minds of the future workforce, we have very high hopes that this new relationship will help those looking to add to their workforce right now. “Our first initiative with FrontFoot is to ask them to identify service personnel who would like to become window and door installers. We will be building hands-on GQA-accredited practical training courses into the recruitment process, along with 12 months of ongoing support for both the recruit and the employer to ensure that we are delivering a sustainable solution for all parties. We

want employers who engage to know they will be getting installers who have been given outstanding basic training in all the key elements and are ready to contribute to their business from day one.” Tim O’Keefe for FrontFoot echoed John’s enthusiasm:“This is a great opportunity for us to work together with Building Our Skills to support them in their challenge to bridge the growing skills gap in the fenestration industry. For us, working hand in glove with service personnel, it is an ideal opportunity to introduce them to a great industry, where we know there are long-term and ongoing opportunities for career development. “We are keen to work with the fenestration industry and to bring new blood to it. We know that service personnel bring great attributes to the workplace and we are really looking forward to making an impact which will benefit all parties. A part of our commitment is to ensure that all the personnel we recruit undergo practical training to give them the best start in their new careers, and to give those employers who engage them the best value for their investment.” For more information about how to go about engaging service personnel or to request a copy of a prospectus detailing this specific offering, in the first instance email sayhello@buildingourskills.co.uk or visit www.buildingourskills.co.uk.

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