BBI Services Newsletter - May 2022

Quality Management – how can we help?

Quality defects continue to occur throughout projects, and there is a key factor contributing to these – poor quality management. This is backed up by GIRI’s research in identifying the top ten roots causes of error – poor culture in relation to quality. Construction errors cost the UK Construction Industry billons of pounds each year.

Source: Get It Right Initiative – Improving value by eliminating error

Poor quality management ultimately results in the need for reworks to correct the errors made. Whilst these costs the construction industry billions of pounds, and delays project lead times, it also puts construction workers in danger . In Australia, 39% of all injuries on construction projects are down to quality issues. Analysis of quality and safety data from over 500 construction projects found there’s 70% greater probability of being injured while attending to rework.

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