In many ways this is the single biggest argument in the sectors favour. International trade needs an active freight forwarding sector to connect all the relevant parties and ensure that freight moves. This has been amply demonstrated during the COVID-19 pandemic and the issues stemming from EU Exit. The freight forwarder is a problem solver, and the sector has played a
significant role in ensuring that the country has the necessary products available to keep it functioning. This booklet aims to highlight the range of services that freight forwarders provide ensuring a diverse market from which importers and exporters can select their international transport partners. This diversity provides the greatest opportunity, allowing the customer to select the most
appropriate supplier based on those factors which are important to them. Beyond the commercial reasons on which traders base their decision to do business with one another there are wider reasons, and this booklet aims to provide Members with the arguments as to why the sector and the individual freight forwarder is so important.
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